We are looking for a detail-oriented Administrative Coordinator to join our team in Rochester, New York. This is a Contract-to-permanent position where you will play a key role in ensuring smooth operations by managing schedules, coordinating logistics, and providing exceptional customer service. The ideal candidate thrives in a fast-paced environment and demonstrates excellent organizational and communication skills.<br><br>Responsibilities:<br>• Provide timely updates to customers regarding service status, expected completion times, and follow-ups.<br>• Organize and oversee daily schedules and routes for technicians to ensure optimal efficiency.<br>• Handle inbound calls professionally, addressing inquiries and resolving issues promptly.<br>• Maintain and manage calendars to coordinate appointments and meetings effectively.<br>• Collaborate with team members to streamline logistics and scheduling processes.<br>• Ensure accurate documentation and record-keeping for all administrative activities.<br>• Monitor progress and adjust schedules as necessary to meet deadlines.<br>• Communicate proactively with both internal teams and external clients to address scheduling needs.<br>• Identify and implement improvements to scheduling and coordination workflows.
