<p>We are looking for a skilled Salesforce Technical Analyst to join our team. </p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective technical support for Salesforce applications, ensuring service level agreements are consistently met.</p><p>• Utilize ServiceNow to manage and resolve support tickets, delivering high-quality solutions to user issues.</p><p>• Collaborate with team members to share knowledge, promote group success, and achieve common goals.</p><p>• Identify opportunities for process improvement and implement solutions to reduce recurring technical issues.</p><p>• Apply critical thinking and problem-solving skills to address complex technical challenges within Salesforce.</p><p>• Assist in the administration and maintenance of Salesforce applications, including Service Cloud.</p><p>• Contribute to training efforts by helping team members enhance their technical skills and system knowledge.</p><p>• Manage time efficiently to meet project deadlines and prioritize tasks effectively.</p><p>• Stay curious and proactive in learning new technologies to improve existing systems and workflows</p>
<p><strong>IT Service Desk Analyst</strong></p><p><strong>Location: </strong>Minnetonka, MN</p><p><strong>Schedule</strong>: Tuesday - Thursday, 8am-4pm (22.5hr/wk)</p><p><br></p><p><strong>Ready to launch your IT career in a role that blends hands-on tech support with real impact?</strong> Join our solveIT team, where we don’t just fix problems—we empower people. As part of our Global Shared Services Organization, you’ll be the face of IT for employees across the enterprise, helping them stay productive and connected.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p><br></p><p>As an <strong>IT Service Desk Analyst</strong>, you’ll be the go-to expert for Level 1 support—primarily in person—at our headquarters. You’ll troubleshoot hardware, software, and AV issues, and deliver a top-tier customer experience with every interaction.</p><p><strong>Your day-to-day will include:</strong></p><ul><li>Supporting employees with laptop, software, and AV tech in conference rooms</li><li>Diagnosing and resolving incidents and service requests</li><li>Delivering friendly, client-focused customer service</li><li>Updating documentation and SOPs to reflect current practices</li><li>Monitoring escalations from external providers and ensuring timely resolution</li><li>Driving process improvements to reduce disruptions and enhance service quality</li><li>Meeting performance metrics that reflect service excellence</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong><em>Career Growth:</em></strong> Learn from experienced professionals and grow your technical and customer service skills</li><li><strong><em>Impact:</em></strong> Help employees stay productive and connected across the organization</li><li><strong><em>Innovation:</em></strong> Be part of a team that’s always looking for smarter, faster ways to solve problems</li><li><strong><em>Culture:</em></strong> Work in a collaborative, inclusive environment that values your ideas</li></ul>
Job Summary We are seeking a detail-oriented Business Analyst to join our team on a contract-to-permanent basis in New Brighton, Minnesota. This role focuses on gathering and documenting requirements, coordinating with stakeholders, and ensuring seamless integration of PowerApps with other tools. While hands-on development experience in PowerApps is not required, familiarity with its capabilities will help you create accurate and actionable documentation. <br> Key Responsibilities Collaborate with stakeholders to understand business needs and translate them into clear, comprehensive requirements. Document functional and technical specifications for solutions involving PowerApps integrations with other platforms. Facilitate workshops, meetings, and interviews to gather requirements and validate solutions. Create process flows, use cases, and technical documentation to support development teams. Coordinate across teams to ensure alignment on deliverables and timelines. Support testing and validation of integrated solutions to ensure they meet business objectives. Required Skills & Qualifications Strong experience in stakeholder coordination, requirements gathering, and technical writing. Familiarity with PowerApps and its integration capabilities (experience building solutions is a plus). Excellent documentation skills, including creating process diagrams and technical specifications. Ability to communicate effectively with both technical and non-technical audiences. Strong organizational and time-management skills.
<p>We are looking for a talented Business Analyst to join our team. This position requires someone with strong technical skills and the ability to bridge the gap between business processes and technical solutions. The ideal candidate will leverage their expertise in SQL, Power BI, and data analysis to validate and support system changes while developing impactful data models and reports.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders across all levels to gather and analyze application and data requirements.</p><p>• Design and develop data models and user reports to support organizational decision-making.</p><p>• Conduct end-to-end testing of applications to ensure functionality and reliability.</p><p>• Validate and support changes by reading and understanding application codebases, including VB.Net, .Net, Vue JS, and Blazor/C#.</p><p>• Document requirements and create test scripts to ensure thorough testing processes.</p><p>• Utilize Power BI for model creation and report development.</p><p>• Apply knowledge of Informatica and perform basic data mapping documentation.</p><p>• Support agile methodologies by contributing to iterative development and testing cycles.</p><p>• Communicate effectively with cross-functional teams to ensure clarity and alignment on project goals.</p>
Our client in Minneapolis is seeking a Financial Consultant in support of a multi-year SAP S/4HANA implementation. Our team is seeking a skilled consultant to lead, oversee, and execute critical conversion and data initiatives. This contract role is pivotal for our comprehensive transition and requires a strong technical background in SAP, process development, and data analytics. This is a hybrid opportunity, requiring 3 days onsite in Minneapolis.<br><br>Key Responsibilities:<br><br>Lead and support the SAP S/4HANA conversion, with detailed focus on Project Systems and WBS structure internal to SAP.<br>Manage data collection, cleansing, and quality validation from multiple business sources to support migration and business continuity.<br>Manipulate, analyze, and transform complex datasets using SQL, Python, and R.<br>Conduct exploratory data analysis utilizing statistical methods and machine learning algorithms to identify patterns, trends, and anomalies.<br>Develop, validate, and deploy predictive and optimization models that drive insights for business decision-making..<br>Drive end-to-end process development with clear documentation and workflow optimization.<br>Utilize tools such as Jira and Azure DevOps for test tracking, progress reporting, and project management.<br>Collaborate cross-functionally to solve real-world business challenges through analytical approaches and strong stakeholder engagement.<br>Translate technical findings into actionable insights and communicate effectively with both technical and non-technical stakeholders, including through impactful data visualizations.<br>Maintain awareness of project scope and alignment with broader strategic objectives.<br><br>Required Qualifications:<br><br>Proven SAP S/4HANA conversion project experience, with emphasis on Project Systems and WBS.<br>Expert understanding of SAP cost flow processes and allocation management.<br>Strong technical proficiency with SQL, Python, and R.<br>History of end-to-end process development in large-scale IT/business transformation projects.<br>Practical experience with Jira and/or Azure for project and testing management.<br>Ability to communicate complex technical concepts to a variety of business audiences.<br><br>If you are interested in this opportunity, please reach out to Robert Half Management Resources. <br><br> Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
Position Overview<br>We are looking for a versatile IT Support and Application Development Professional with strong expertise in Microsoft technologies to join our team. This position is suited for an experienced individual who enjoys solving complex technical challenges and contributing to innovative technology initiatives. The role involves providing comprehensive technical assistance, building and maintaining software solutions, and partnering with various teams to optimize our technology environment. This is an on-site position and may occasionally require after-hours availability.<br><br>Primary Responsibilities<br><br>Deliver responsive technical assistance for hardware, software, and network-related issues.<br>Design, develop, and maintain applications aligned with organizational needs.<br>Diagnose and resolve advanced technical problems to ensure smooth business operations.<br>Work collaboratively with internal teams to identify and implement technology improvements.<br>Maintain accurate documentation of support activities and development workflows.<br>Support infrastructure management, including servers, networking, and security systems.<br>Research emerging technologies and recommend enhancements to existing systems.<br>Provide mentorship and guidance to less experienced team members.<br><br><br>Required Qualifications<br><br>Bachelor’s degree in Computer Science, Information Systems, or related discipline.<br>Minimum of 5 years in IT support combined with software development experience.<br>Strong proficiency in Microsoft platforms such as Microsoft 365, Azure, and .NET.<br>Solid programming skills in languages like C#, Java, Python, or similar.<br>In-depth understanding of operating systems, networking protocols, and database technologies.<br>Excellent troubleshooting and problem-solving capabilities.<br>Familiarity with IT service management frameworks (e.g., ITIL).<br>Strong communication and collaboration skills.<br>Experience with cloud services (Azure, AWS) and DevOps practices is advantageous.
We are looking for a Senior Business Analyst to join our team and contribute to the Behavioral Health Payment Integrity business area. In this position, you will focus on financial data analysis, reporting, and ensuring quality assurance for client-focused initiatives. This is a long-term contract opportunity, offering the chance to collaborate with multiple stakeholders to deliver actionable insights and drive savings and compliance.<br><br>Responsibilities:<br>• Collaborate with operational subject matter experts, finance teams, and BI developers to interpret financial and operational requirements for Behavioral Health reporting.<br>• Design and implement financial reporting solutions that align with business objectives and regulatory standards.<br>• Perform detailed data mapping and reconciliation for financial datasets to ensure accuracy and integrity.<br>• Validate financial data prior to ingestion and coordinate with data engineering teams for seamless integration.<br>• Work with BI developers to create dashboards that effectively reflect key financial performance indicators.<br>• Conduct thorough quality assurance testing on reports and dashboards before presenting them to clients.<br>• Translate complex technical concepts into clear, concise communication tailored to diverse audiences.<br>• Analyze financial data to identify trends, support cost analysis, and contribute to actionable insights.<br>• Ensure compliance with best practices and methodologies in data integration and reporting.<br>• Provide support for client savings and revenue improvement initiatives through accurate financial reporting.
<p>We are looking for an experienced Business Analyst to join our client in the St. Cloud area. In this role, you will bridge the gap between business needs and technical solutions, ensuring projects align with organizational goals and deliver measurable value. The position offers excellent benefits, including childcare assistance, tuition reimbursement, access to an onsite fitness center, and an annual bonus.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders across departments to gather and define business requirements.</p><p>• Analyze and document existing processes, identifying areas for improvement and recommending solutions.</p><p>• Facilitate workshops and meetings to ensure alignment between business objectives and project deliverables.</p><p>• Coordinate with technical teams to implement ERP and CRM systems effectively.</p><p>• Develop detailed workflow diagrams and process maps using tools like Visio.</p><p>• Manage stakeholder relationships, fostering trust and acting as a reliable advisor.</p><p>• Provide guidance on Agile and Waterfall methodologies, adapting approaches to meet project needs.</p><p>• Present findings and recommendations to teams ranging from operational staff to senior executives.</p><p>• Monitor project progress, ensuring milestones are met and addressing obstacles proactively.</p><p>• Support change management initiatives to ensure successful adoption of new systems and processes</p>
<p>The IT Manager will be responsible for leading the strategic and operational direction of the organization's information technology functions. This position focuses on aligning IT resources to support and improve critical business operations, fostering the implementation of advanced and secure technologies such as AI and automation, and developing long-term strategies that drive growth, optimize efficiency, and strengthen competitive positioning.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead the organization's IT strategies, ensuring alignment with overall business goals.</li><li>Oversee the development and implementation of innovative and secure technologies, focusing on automation and AI applications.</li><li>Define and execute long-term plans to optimize the organization's IT infrastructure.</li><li>Drive project planning and execution for technology-related initiatives.</li><li>Lead, manage, and mentor IT teams at various levels.</li><li>Support customization and development of software applications tailored to business needs.</li><li>Improve system reliability, security, and performance through data-driven analytical approaches.</li><li>Collaborate effectively with internal teams and external vendors to meet organizational objectives.</li></ul><p><br></p>
<p>Summary:</p><p>Seeking an experienced IT Manager to lead the Cloud Platform team (Azure). Responsible for strategy, design, development, implementation, and operations of cloud infrastructure supporting enterprise applications and development teams. Requires leadership skills, cloud technology expertise, and knowledge of modern DevSecOps practices to deliver secure, scalable, reliable, and cost-effective solutions aligned with the organization's goals.</p><p>Primary Responsibilities:</p><p>Leadership & Team Management:</p><ul><li>Manage, lead and mentor a team of engineers, architects, and DevSecOps specialists.</li><li>Foster innovation, collaboration, and continuous improvement.</li><li>Oversee performance, career development, and resource planning.</li></ul><p>Cloud Platform Strategy & Execution:</p><ul><li>Define and execute cloud platform strategy aligned with business objectives.</li><li>Drive secure, scalable cloud platform solutions with IaC, CI/CD pipelines, and automation.</li><li>Ensure reliability, scalability, security, and cost-efficiency.</li></ul><p>Operational Excellence:</p><ul><li>Monitor and optimize performance, cost, and incident management.</li><li>Build modern DevSecOps practices with automation focus.</li><li>Ensure compliance with security policies and regulations.</li></ul><p>Stakeholder Collaboration:</p><ul><li>Align platform capabilities with business needs.</li><li>Communicate technical strategies to non-technical stakeholders.</li></ul><p>Budget & Vendor Management:</p><ul><li>Manage budgets, cost optimization, and vendor relationships.</li></ul><p>Qualifications:</p><ul><li>Education & Experience: Bachelor’s (Master’s preferred). 7+ years in IT/cloud engineering; 5+ years in leadership.</li><li>Technical Expertise: Azure, IaC, CI/CD, DevSecOps, cloud architecture, and IAM.</li><li>Leadership & Communication: Team management, cross-functional collaboration, and strategy communication.</li></ul><p>Preferred Qualifications:</p><ul><li>Cloud certifications (e.g., Azure).</li><li>Experience in FinOps, internal developer platforms, and Agile/ITIL practices.</li></ul>
