<p><strong>Role Overview</strong></p><p>We are seeking an experienced Level 2 Technical Support Specialist to provide hands-on assistance for end-user technology needs in a dynamic, multi-site environment. This role involves troubleshooting hardware, software, and network issues, prioritizing service requests, and ensuring smooth day-to-day operations for the staff. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide timely and efficient technical support to staff, focusing on resolving issues with hardware, software, and network systems.</p><p>• Prioritize and manage service desk tickets to ensure prompt resolution of technical problems.</p><p>• Troubleshoot and resolve issues on macOS and Windows operating systems effectively.</p><p>• Collaborate with less experienced technical staff to provide guidance and solutions to complex problems.</p><p>• Escalate unresolved issues to supervisors or higher-level technical staff for advanced support.</p>
We are looking for a proactive Help Desk Analyst I to join our team in Hartford, Connecticut. This long-term contract role offers an excellent opportunity to provide technical support and ensure smooth operations for end-users. The ideal candidate will possess a strong foundation in troubleshooting and problem-solving within a Windows environment.<br><br>Responsibilities:<br>• Respond to service desk tickets and provide timely resolutions to technical issues.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 and associated software.<br>• Administer and manage Active Directory accounts effectively.<br>• Offer guidance and technical assistance to end-users experiencing system challenges.<br>• Ensure accurate documentation of all support activities and solutions.<br>• Collaborate with team members to address complex technical issues.<br>• Maintain system updates and monitor performance to prevent disruptions.<br>• Provide training and support to users on new technology or system changes.<br>• Identify recurring technical issues and propose solutions to prevent future occurrences.<br>• Deliver exceptional customer service to ensure user satisfaction.
<p><strong>Job Title: </strong>Senior Cost Analyst</p><p><strong>Location:</strong> Southington, CT</p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013213047</p><p><br></p><p>This is a great opportunity to join a well-run manufacturing finance team where processes are streamlined, leadership is supportive, and work/life balance is genuinely respected. You’ll partner closely with operations and leadership while playing a key role in cost analysis, profitability, and decision support.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Own and analyze <strong>manufacturing cost accounting</strong>, including standard vs. actuals and variance analysis</li><li>Prepare <strong>profit center P& Ls</strong>, product mix analysis, and margin reporting</li><li>Support <strong>month-end close</strong> with journal entries and ad-hoc financial analysis</li><li>Provide detailed costing and financial insight for <strong>new product development and investment decisions</strong></li><li><strong>Lead the annual standard cost roll</strong>, ensuring accurate allocation across products</li><li>Partner with leadership on <strong>pricing strategy, efficiency improvements, and benchmarking</strong></li><li><strong>Support manufacturing operations across inventory, purchasing, and physical inventory</strong></li><li><strong>Collaborate with corporate finance and help adapt or enhance cost accounting systems</strong></li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li>Down-to-earth <strong>Controller and VP of Finance</strong> with a true team-first mindset</li><li>Tight-knit, collaborative finance group where everyone pitches in</li><li><strong>Excellent work/life balance</strong> with generous PTO and a <strong>company shutdown between Christmas & New Year’s</strong></li><li>Extremely <strong>organized and standardized processes</strong> </li><li><strong>Strong internal promotion track</strong> (recent analyst promoted to Senior just after one year)</li><li>High visibility role with frequent exposure to the <strong>GM and business leaders</strong></li></ul><p><strong>Requirements</strong></p><ul><li>3–5+ years of experience in cost accounting, accounting, finance, or analysis within manufacturing</li><li>Candidates from public accounting with manufacturing exposure are welcome</li><li>Strong ERP experience and solid Microsoft Excel skills</li><li>Someone hands-on, analytical, and eager to grow with the business</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013213047.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
<p>Looking for a Credit Underwriter in Commercial and Industrial (C& I) Lending to join our growing client here in Massachusetts. The Credit Underwriter is responsible for assessing and ensuring the creditworthiness of the bank’s commercial clients. You will monitor client financial health, evaluate loan risks, and provide recommendations in line with banking policies and regulatory guidelines. The role focuses on conducting financial analysis, underwriting loan requests, and staying actively involved in credit decision-making to maintain a robust lending portfolio.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Collect and evaluate financial statements, borrowing base certificates, and covenant compliance reports from clients. Perform annual reviews and financial performance analyses.</li><li>Underwrite new loan requests and modifications for existing relationships, including financial statement spreading, cash flow assessments, collateral evaluation, and guarantor support.</li><li>Assign risk ratings, monitor covenant compliance, and recommend credit facilities that align with established policies.</li><li>Partner with Senior Credit Analysts, Account Officers, and other team members to meet credit needs. Participate in client meetings and internal discussions, providing data-driven recommendations.</li><li>Ensure adherence to regulatory requirements, bank credit policies, and internal guidelines.</li></ul>
<p>We are looking for an experienced IT Manager to oversee and enhance the organization's technological infrastructure in Hartford County, Connecticut. This role requires a strategic leader who can manage IT operations effectively, ensuring systems are secure, reliable, and optimized for performance.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the organization's Active Directory environment to ensure secure and efficient user access.</p><p>• Own the AWS environment and refine standards</p><p>• Manage vendor budgets and search for cost-saving findings.</p><p>• Oversee backup technologies to guarantee data protection and recovery capabilities.</p><p>• Administer and configure Cisco Meraki technologies to support network stability and security.</p><p>• Supervise the installation, maintenance, and troubleshooting of computer hardware across all departments.</p><p>• Implement and manage configuration management processes to streamline system updates and deployments.</p><p>• Develop and enforce IT policies and procedures to align with industry standards.</p><p>• Lead a team of IT professionals, providing guidance, training, and performance evaluations.</p><p>• Collaborate with other departments to identify technology needs and deliver tailored solutions.</p><p>• Monitor system performance and address potential issues proactively to minimize downtime.</p><p>• Research and recommend new technologies to improve operational efficiency and support business growth.</p>
<p>We are looking for an experienced hands-on Information Security Manager to oversee and enhance the organization's cybersecurity framework. This role requires an experienced and detail-oriented individual with a strong background in developing security policies, managing compliance, and implementing risk management strategies. Based in Hartford County, Connecticut, the position demands a proactive leader who can ensure the organization's security infrastructure aligns with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain cybersecurity policies and procedures tailored to organizational needs.</p><p>• Oversee compliance with industry standards such as ISO 27001, NIST 800-53, and other relevant frameworks.</p><p>• Manage risk assessment processes and ensure appropriate mitigation strategies are in place.</p><p>• Lead and coordinate audits related to cybersecurity and governance risk compliance.</p><p>• Monitor and improve the organization's security information and event management (SIEM) systems.</p><p>• Provide leadership and guidance to teams handling application and enterprise security.</p><p>• Establish and maintain IT governance structures to ensure effective cyber governance.</p><p>• Collaborate with stakeholders to ensure corporate security policies align with business objectives.</p><p>• Prepare detailed reports and documentation related to security operations and compliance.</p><p>• Stay updated on emerging cybersecurity threats and recommend proactive measures.</p>
We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
