We are seeking a detail-oriented and personable Front Desk Coordinator to join our team in Pittsburgh, Pennsylvania. This is a 100% onsite, contract-to-permanent position that requires excellent multitasking abilities and a strong customer service orientation. The ideal candidate will play a key role in ensuring smooth daily operations and creating a welcoming environment for clients and visitors.<br><br>Responsibilities:<br>• Greet visitors and clients with a friendly and detail-oriented approach, ensuring their needs are promptly addressed.<br>• Manage inbound calls using a multi-line phone system, directing them to the appropriate departments or individuals.<br>• Provide concierge services to assist clients and visitors, maintaining a high standard of customer service.<br>• Operate and maintain a switchboard system efficiently, handling multiple lines with accuracy.<br>• Coordinate appointments and schedules to streamline office operations.<br>• Maintain a clean and organized front desk area, reflecting a detail-oriented image of the organization.<br>• Collaborate with team members to resolve any customer inquiries or concerns effectively.<br>• Support administrative tasks such as managing mail, filing, and other office duties as needed.<br>• Ensure all visitors follow security protocols and are logged in appropriately.<br>• Act as a reliable point of contact for both internal staff and external stakeholders.
