<p>As a Digital Product Owner you'll translate vendor road maps into applicability and impact to the business from a feature functionality perspective. You'll ensure the vendor understands and correctly documents the bank requirements for the requested functionality being developed specifically for the bank. In this role you'll assist the Development and QA team in reviews and make sure all requirements are addressed and updated. You'll define functional and non-functional product requirements and ensure appropriate testing frameworks for product features based on the environments available and limitations of vendors. You'll own and maintain a prioritized work backlog for Agile teams or programs In addition, you'll review and accept output of vendor and/or business development to ensure specified acceptance criteria have been completed</p><ul><li>Responsible for working with product manager, business and subject matter experts to refine, accept, and prioritize stories, features or epics to support effective and compliant solutions while balancing investment and business value.</li><li>Own and maintains a prioritized work backlog for a single or multiple Agile teams or programs. Reviews and accepts output of vendor and/or business development to ensure specified acceptance criteria have been completed. Manage dependencies with other team's functions while identifying, building, and managing strategic partnership across different product teams.</li><li>Review and accept output of vendor and/or business development to ensure specified acceptance criteria have been completed. Ensure product development efforts comply with the bank's Software Development Life Cycle (SDLC) process including approvals and documentation for audit, requirements for IT Change Control.</li><li>Build a culture of accountability and ownership by empowering the product management team to make decisions as close to the work as possible. Collaborate with product managers to define product requirements and prioritize features based on customer feedback and market analysis. And oversee the product development lifecycle, from concept to launch.</li></ul><p><br></p>
<p>Robert Half's client in Mesa, Arizona is seeking a Tier 1 IT Specialist. This is a contract to hire, onsite (Mesa) job opportunity. In this role, you will be a critical member of a complex IT organization responsible for deploying, maintaining, and optimizing critical IT platforms and systems. You will be challenged to think creatively and solve complex software and networking integration problems. You will work cross functionally with production experts, software engineers, and machining specialists to develop novel solutions working toward fully automated factories.</p><p><strong>What You’ll Do</strong></p><ul><li>Maintain and troubleshoot our fleet of physical endpoints for workers in our factories, remote offices, and devices embedded inside machining equipment</li><li>Be the first line of defense providing help desk support for employees</li><li>Implement and administer a mixed operating system environment</li><li>Work closely with Information Security and DevOps to ensure optimal IT systems and platforms to support ongoing organization growth</li><li>Collaborate with technical teams and leaders to implement IT practices and standards</li><li>Document configurations, and procedures, and maintain an up-to-date inventory of network devices and software at Hadrian factories</li><li>Implement and administer business and collaboration platforms such as Microsoft 365, Confluence, Jira, engineering software, etc.</li><li>Get to build alongside an incredible team of software engineers, mechanical engineers, operators, and the best machinists/CAM programmers in the world</li></ul><p><br></p>
<p>We are looking for a detail-oriented and collaborative Administrator Coordinator to join our client in Scottsdale, Arizona. In this role, you will support various departments by providing exceptional customer service, maintaining accurate member data, and ensuring efficient office operations. The ideal candidate is self-motivated, dependable, and passionate about fostering strong relationships within the beauty industry. This opportunity is hybrid, 2 days in office and 3 days remote. Work hours will be a total of 35 hours for the week. </p><p><br></p><p>Responsibilities:</p><p>• Provide excellent customer service by addressing member inquiries, offering proactive solutions, and building lasting relationships.</p><p>• Maintain and update the membership database, ensuring accuracy in data and tracking engagement metrics.</p><p>• Collaborate with team members to manage accounts payable, accounts receivable, invoicing, and event logistics.</p><p>• Coordinate meetings and assist with scheduling to streamline departmental operations.</p><p>• Evaluate current office procedures and implement improvements to enhance efficiency.</p><p>• Stay informed about industry trends and best practices to continually improve member experiences.</p><p>• Serve as a reliable resource across departments, ensuring smooth communication and operational support.</p>
We are looking for a dedicated Customer Service Representative to join our team in Phoenix, Arizona. In this long-term position, you will play a key role in providing exceptional service to customers while working collaboratively with team members and business partners. This opportunity includes comprehensive on-site training for 7-8 weeks, followed by ongoing work with potential for a transition to permanent placement.<br><br>Responsibilities:<br>• Handle customer inquiries promptly, accurately, and professionally, ensuring their requests are addressed effectively.<br>• Build strong rapport with customers by providing compassionate and respectful responses that consistently meet their expectations.<br>• Navigate and utilize multiple systems and applications to research and resolve customer inquiries efficiently.<br>• Maintain high performance standards and ensure quality in every interaction.<br>• Develop an understanding of personal lines insurance principles and the products offered by the company.<br>• Collaborate with colleagues and business partners to deliver a positive experience for every customer.<br>• Adhere to a scheduled 40-hour work week, with flexibility to work overtime and weekends as needed.<br>• Assist with special projects and tasks as assigned to support team goals.<br>• Complete additional duties and responsibilities as required by the role.
<p>About the Role</p><p><br></p><p>We are seeking a proactive and detail-oriented HR Generalist to join our team on a contract-to-hire basis. The ideal candidate will bring a strong understanding of HR operations, compliance, and employee lifecycle management. This position plays a key role in ensuring smooth HR processes, supporting employee engagement, and maintaining compliance with employment laws and company policies.</p><p><br></p><p>If you thrive in a collaborative environment and are passionate about delivering excellent HR service, we’d love to hear from you.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Coordinate and manage onboarding and offboarding processes.</p><p><br></p><p>Assist with payroll audits and employee payroll-related inquiries.</p><p><br></p><p>Support benefits administration, including open enrollment and employee questions.</p><p><br></p><p>Track and document leave of absences (FMLA, ADA, etc.).</p><p><br></p><p>Maintain and update the HRIS system (Paycom preferred) and employee records.</p><p><br></p><p>Ensure compliance with federal and state employment laws, supporting audit preparation and reporting.</p><p><br></p><p>Process personnel and compensation changes and draft related communications.</p><p><br></p><p>Support employee relations and workplace investigations.</p><p><br></p><p>Assist with compensation benchmarking and annual cycle planning.</p><p><br></p><p>Prepare HR metrics and reports, including headcount and turnover data.</p><p><br></p><p>Maintain the HR SharePoint site and distribute HR communications.</p><p><br></p><p>Contribute to policy development, process documentation, and HR projects (including M& A integration).</p><p><br></p><p>Track and manage workers’ compensation claims and follow-ups.</p><p><br></p><p>Provide occasional support to Payroll and Recruiting functions.</p><p><br></p><p>Qualifications</p><p><br></p><p>Minimum Requirements:</p><p><br></p><p>Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience.</p><p><br></p><p>3-5 years of HR Generalist experience.</p><p><br></p><p>Proficiency in Microsoft Office Suite (especially Excel and SharePoint).</p><p><br></p><p>Experience with HRIS platforms such as Paycom, Paylocity, or BambooHR.</p><p><br></p><p>Solid understanding of HR practices, employment laws, and compliance requirements.</p><p><br></p><p>Strong organizational skills, attention to detail, and ability to handle confidential information.</p><p><br></p><p>Preferred Qualifications:</p><p><br></p><p>HR certification (SHRM-CP, PHR).</p><p><br></p><p>Experience with Paycom HRIS and payroll modules.</p><p><br></p><p>Prior experience in financial services or professional services industries.</p><p><br></p><p>Core Competencies</p><p><br></p><p>Excellent interpersonal and customer service skills.</p><p><br></p><p>Clear and professional communication style.</p><p><br></p><p>Adaptability and ability to thrive in a changing environment.</p><p><br></p><p>Strong judgment and problem-solving skills.</p>
Key Competencies<br>• Building Collaborative Relationships<br>• Innovation / Creativity <br>• Adaptability<br>• Developing Self & Others<br><br>Principal Accountabilities & Deliverables<br>• Handling paperwork, maintaining employee records, and ensuring data accuracy in HR systems. This can involve tasks like data entry, manual adjustments, electronic files organization, tracking new hire paperwork with branches i.e. background checks, drug screens, physicals, I-9s, safety training acknowledgements, etc. as appropriate for the branch positions, training module deployments and compiling reports<br>• Assisting with the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting background checks. Communicate with branches on potential issues in the pre-employment process.<br>• Setting up new hires within the system and providing information to respective branches. May prepare new hire paperwork within HRIS (Human Resources Information Systems) in partnership with HR Administrator or HR Manager<br>• Supporting employees with entry level benefits-related inquiries, assisting with benefit enrollments, administration, communication and billing in partnership with Benefits Administrator<br>• Assist with performance management procedures and support efforts to enhance employee engagement. Manage the new hire boxes and service award process and work with respective branches and corporate marketing team with any changes to products <br>• Assisting with compliance audits, maintaining documentation, and ensuring policies are up to date in partnership with the Corporate HR Team. Assist with correspondence and branch/carrier communication with all follow-ups on worker’s compensation claims<br>• Entering and updating employee data in HRIS and generating reports as needed. Enter information and generate reports from KPA on safety audits or other items needed<br>• Assisting with planning and organizing annual HR events, monthly meetings, and activities. <br>• Serve as back up to front desk as needed<br>• Perform other work-related duties as assigned by your supervisor and be flexible and adaptable to changes that will occur during employment<br>Knowledge, Skills, & Abilities<br>Education / Experience and Skills<br>• Associate’s degree in human resources, business administration or equivalent experience.<br>• 2-3 years’ experience in an administrative or HR-related role<br>• Knowledge of federal and state employment law, employee relations and corporate policies and procedures. <br>• High level of confidentiality with sensitive information and professionalism.<br>• Ability to model Capital values and to provide innovative solutions.<br>• Ability to drive and be accountable with results in a fast-paced environment<br>• Ability to anticipate, analyze and prioritize.<br>• Ability to present ideas in a clear and compelling manner, both verbally and in written format with employees, candidates, and team members<br>• Attention to detail is necessary for maintaining accurate records and handling sensitive information<br>• Strong listening skills<br>• Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint).<br>• Demonstrated proficiency in HRIS systems or other.<br>• Must be able to travel occasionally.
We are looking for an experienced Product Manager to join our team in Phoenix, Arizona. In this role, you will drive the development and delivery of innovative banking products, ensuring they meet customer needs and align with organizational goals. You will collaborate with cross-functional teams to manage product lifecycles, prioritize features, and ensure compliance with regulatory standards.<br><br>Responsibilities:<br>• Translate vendor roadmaps into actionable strategies that align with business objectives and feature functionalities.<br>• Collaborate with vendors to ensure banking requirements are accurately documented and reflected in product development.<br>• Support development and quality assurance teams by reviewing deliverables and verifying that requirements are met.<br>• Define and document both functional and non-functional product requirements to guide development processes.<br>• Establish and maintain prioritized backlogs for Agile teams, ensuring alignment with business goals.<br>• Review and approve vendor and internal development outputs, validating that acceptance criteria are achieved.<br>• Ensure product development efforts adhere to regulatory compliance and the bank's software development lifecycle.<br>• Manage dependencies between teams while fostering strategic partnerships across product groups.<br>• Analyze data to identify trends related to product risks and opportunities for improvement.<br>• Build a culture of accountability within the team by empowering decision-making at all levels.
