<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<ul><li>Knowledge, operational proficiency and troubleshooting ability of standard business applications such as <strong>Microsoft Office Suite</strong>, <strong>Outlook</strong>, <strong>Microsoft O365/SharePoint</strong>, <strong>Microsoft Teams</strong>, <strong>Microsoft Edge</strong>, <strong>Google Chrome</strong>, <strong>Firefox</strong>, <strong>Adobe PDF Reader and Writer</strong>, <strong>Antivirus software (Sentinel One)</strong>, <strong>Lotus Notes.</strong> </li><li>Knowledge of and supporting ERP systems such as <strong>SAP</strong>. </li><li>In depth knowledge of and the supporting of unified communications systems for delivery of services including room systems, client endpoints and SaaS integrations. </li><li>Administration and management of <strong>SharePoint O365</strong> and Teams sites. </li><li><strong>Active Directory</strong> administration: user account create/delete, security group mapping, login scripts. </li><li>Skilled at configuring, imaging and staging services on laptop and desktop computers. </li><li>Provide daily technical support to business units and escalate unresolved calls to the 2nd/3rd line support teams in line with agreed processes, including liaising with external partner organizations where appropriate. </li><li>Maintain accurate IT equipment inventory databases. </li><li>Work closely with the IT Senior Management Team and assist with recommendations for the improvement of IT systems and infrastructure. </li><li>Gather requirements, design, and deploy solutions to meet business needs. </li><li>Design migration projects as a technical lead. </li><li>Evaluation, ,creation and management of scripts </li><li>Management and responsibility of ancillary systems such as email security, backups, and security </li><li>Take ownership of critical service and senior stakeholder issues, including user communications as appropriate. </li><li>Respond to support queues promptly and document incidents accurately and simultaneously into the case management system. </li><li>Monitor and enforce system security guidelines for clients. </li><li>Adhere to procedures and escalation processes as defined by Management. </li><li>Provide exceptional customer service to all clients. </li><li>Proactively support and maintain effective user relationships by educating clients on system capabilities. </li><li>Utilize existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. </li><li>Provide accurate troubleshooting and creative solutions to complex problems to ensure customer productivity. </li><li>Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. </li><li>Experience of writing procedural and/or support documentation </li></ul>
<p>We are looking for an entry-level Legal Assistant to join our team in Juno Beach, Florida. This role will focus on supporting legal workflows and acting as a day-to-day point of contact for CLM-related questions and activities.</p><p>Responsibilities:</p><p>- Serve as a primary user and functional subject matter resource for the Luminance CLM platform.</p><p>- Support legal teams with contract intake review workflows and CLM-related processes.</p><p>- Assist with onboarding and training users on Luminance through group sessions and one-on-one support virtual and in-person.</p><p>- Coordinate with internal stakeholders and vendors to support CLM usage and enhancements.</p><p>- Help document CLM processes workflows and best practices.</p><p>- Support ongoing optimization and potential future deployment phases of the CLM platform.</p><p>- Perform other related duties as assigned.</p>
<p>Overview</p><p>We are seeking an experienced Talent Acquisition Project Manager to drive technical and process improvement initiatives within the Talent Acquisition (TA) function. This role operates within an established PMO cadence and is responsible for planning, execution, tracking, reporting, and stakeholder alignment to ensure recruiting initiatives are delivered on time and within budget.</p><p>The ideal candidate will collaborate closely with TA, HR, business leaders, RPO partners, and HR technology and analytics teams, leveraging data and tools to drive visibility, productivity, and results.</p><p>Key Responsibilities</p><ul><li>Lead and manage prioritized Talent Acquisition projects using structured PMO methodologies</li><li>Develop and maintain project plans, schedules, documentation, and productivity tools</li><li>Drive execution, monitor progress, identify risks, and remove delivery roadblocks</li><li>Coordinate across TA, HR, business stakeholders, RPO vendors, and analytics/HR tech teams</li><li>Track hiring progress and performance metrics using Workday Recruiting, dashboards, and reporting tools</li><li>Prepare and deliver regular status updates, insights, and recommendations to stakeholders</li><li>Support budget tracking and ensure initiatives remain aligned with hiring goals</li></ul><p><br></p>
