We are looking for a welcoming and organized Receptionist to support a busy hospitality-focused environment in Lake Buena Vista, Florida. This contract-to-permanent position is ideal for someone who enjoys helping guests, students, and families, managing front desk activity, and providing clear guidance in a fast-paced setting. The role requires strong communication skills, confidence with phone and ticketing systems, and a detail-oriented approach to handling questions and directing inquiries.<br><br>Responsibilities:<br>• Greet visitors and callers with a friendly, attentive attitude while creating a positive front desk experience.<br>• Respond to a high volume of questions from students, parents, and guests, providing helpful information and next-step guidance.<br>• Manage incoming calls across a multi-line phone system and route each inquiry to the appropriate contact or department.<br>• Use a ticketing or service desk system to document requests, monitor open items, and support timely follow-up.<br>• Assist individuals with membership-related questions and help them complete enrollment steps accurately.<br>• Guide users through online registration processes and explain technical steps in a clear, easy-to-follow manner.<br>• Maintain awareness of office access and front desk security procedures, including monitoring entry points as needed.<br>• Support onboarding-related front desk activity connected to large groups and help direct inquiries during high-traffic periods.

• At least 1 year of experience in a receptionist, front desk, or customer service role.<br>• Ability to handle inbound calls efficiently using a multi-line phone or switchboard system.<br>• Experience working in a high-volume customer service or call center environment.<br>• Familiarity with ticketing, service desk, or request-tracking systems.<br>• Strong verbal and written communication skills, including clear and detail-oriented email correspondence.<br>• Comfortable assisting people with online forms, registration tools, or basic technical questions.<br>• Proven ability to stay organized, remain motivated, and provide dependable service in a busy setting.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>