<p>Robert Half Talent Solutions is seeking an experienced <strong>IT Support Specialist</strong> to support our client in the <strong>manufacturing industry</strong>. This role is highly hands-on and operationally critical, providing technical support to systems that directly impact warehouse and manufacturing operations.</p><p>The position follows an <strong>overnight schedule of 10:30 PM to 7:00 AM, Friday through Tuesday, with Wednesday and Thursday off</strong>, and requires dependability and responsiveness in a production-driven setting.</p><p>Key Responsibilities</p><ul><li>Provide hands-on support and configuration for <strong>RF scanners</strong> used in warehouse and logistics operations</li><li>Troubleshoot and maintain <strong>Zebra label printers</strong> and related peripherals</li><li>Perform system imaging, device deployments, and updates using <strong>SCCM and/or Intune</strong></li><li>Diagnose and resolve network-related issues including <strong>DNS, DHCP, Telnet, and SSH</strong></li><li>Administer <strong>Active Directory</strong> accounts, permissions, and group policies</li><li>Deliver <strong>Tier 1–2 technical support</strong> in a Microsoft 365 environment</li><li>Document processes, incidents, and resolutions to support operational continuity</li><li>Ensure minimal downtime for users supporting manufacturing and distribution workflows</li></ul><p><br></p><p><br></p>

<p><br></p><ul><li>Minimum <strong>3 years of IT support experience</strong>, preferably in manufacturing or logistics environments</li><li>Proven experience supporting <strong>RF scanners and Zebra printers</strong></li><li>Hands-on experience with <strong>SCCM and/or Intune</strong> for imaging and device management</li><li>Strong troubleshooting skills across <strong>hardware, software, and networking</strong></li><li>Experience supporting users in an <strong>O365 / Microsoft 365</strong> environment</li><li>Dependable, self-directed, and comfortable working an overnight shift in a production environment</li></ul><p><br></p>

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