<p>Robert Half is working with a top non-profit here on the peninsula that has been a staple for individuals in need. Our client offers a variety of programs and services to its constituents with the hopes they can live healthy lives without worry or panic. </p><p><br></p><p>We are looking for a dedicated Case Manager / Administrative Assistant to join our team in South San Francisco, California. In this long-term contract position, you will play a crucial role in supporting clients through intake coordination, case management, and administrative tasks. This position is ideal for a bilingual, detail oriented individual with strong organizational skills and a passion for assisting underserved populations. The estimated duration is around 4-6 months and requires onsite work in office.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Facilitate client intake processes, conduct thorough assessments, and create tailored case plans to address individual needs.</li><li>Provide guidance and support to clients in achieving their goals, resolving urgent issues such as housing, health, and transportation, and delivering crisis intervention when required.</li><li>Monitor client progress, advocate on their behalf, and assist with administrative tasks like completing forms, translating documents, and drafting letters.</li><li>Maintain well-organized client records in both paper and digital formats, ensuring accurate data entry into relevant databases.</li><li>Assist with front desk operations, compile statistical reports, and analyze case plan effectiveness to improve outcomes.</li><li>Address client concerns promptly, provide support to staff and volunteers, and suggest enhancements to case management procedures.</li><li>Represent the organization with integrity and uphold agency values while participating in case debriefing sessions as needed.</li><li>Adapt to flexible work schedules, including evenings, weekends, and holidays, while adhering to incident reporting protocols.</li><li>Attend relevant training sessions and meetings to stay informed and enhance detail oriented development.</li><li>Perform additional duties as assigned to support the mission of the organization.</li></ul>
