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Desktop L1 Technician
<p>We are looking for an experienced Desktop L1 Technician to provide on-site support in Newtown Square, Pennsylvania. This role involves working independently as the sole IT contributor, making it ideal for someone confident in troubleshooting and resolving technical issues. This is a Contract-to-Permanent position that offers an opportunity to grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive desktop support to employees, ensuring smooth operation of IT systems.</p><p>• Diagnose and resolve hardware issues, including networking equipment, workstations, and peripheral devices.</p><p>• Perform routine maintenance and updates for Windows systems, including patching and troubleshooting.</p><p>• Manage and support Microsoft applications, ensuring functionality and user satisfaction.</p><p>• Handle audio/visual equipment setup and troubleshooting as needed.</p><p>• Maintain Active Directory accounts and permissions for users.</p><p>• Respond promptly to IT service requests and incidents, delivering effective solutions.</p><p>• Conduct imaging and deployment of desktop systems to meet organizational needs.</p><p>• Collaborate with staff to identify and address recurring technical issues.</p><p>• Navigate the campus to provide support across multiple buildings, while primarily working from the IT office.</p>
<p>• Minimum of 3-5 years of experience in desktop support or a related field.</p><p>• Solid understanding of Microsoft applications, including Windows 10.</p><p>• Proficiency in networking concepts and hardware troubleshooting.</p><p>• Experience with desktop imaging and deployment processes.</p><p>• Familiarity with Active Directory management.</p><p><br></p>
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  • Newtown Square, PA
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • <p>We are looking for an experienced Desktop L1 Technician to provide on-site support in Newtown Square, Pennsylvania. This role involves working independently as the sole IT contributor, making it ideal for someone confident in troubleshooting and resolving technical issues. This is a Contract-to-Permanent position that offers an opportunity to grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive desktop support to employees, ensuring smooth operation of IT systems.</p><p>• Diagnose and resolve hardware issues, including networking equipment, workstations, and peripheral devices.</p><p>• Perform routine maintenance and updates for Windows systems, including patching and troubleshooting.</p><p>• Manage and support Microsoft applications, ensuring functionality and user satisfaction.</p><p>• Handle audio/visual equipment setup and troubleshooting as needed.</p><p>• Maintain Active Directory accounts and permissions for users.</p><p>• Respond promptly to IT service requests and incidents, delivering effective solutions.</p><p>• Conduct imaging and deployment of desktop systems to meet organizational needs.</p><p>• Collaborate with staff to identify and address recurring technical issues.</p><p>• Navigate the campus to provide support across multiple buildings, while primarily working from the IT office.</p>
  • 2025-10-14T16:54:00Z

Desktop L1 Technician Job in Newtown Square | Robert Half