We are looking for an organized Intake Coordinator to support referral and intake operations for a Contract position based in Newark, Delaware. This role plays a key part in coordinating communication, tracking referral activity, and helping the care team move cases forward accurately and efficiently. The position begins onsite for training and transitions to a hybrid schedule afterward, offering an opportunity to contribute in a fast-paced healthcare environment. Responsibilities:• Answer and triage incoming calls promptly, directing non-intake inquiries to the appropriate team members.• Coordinate closely with internal staff and referral partners to keep intake activity moving smoothly and resolve issues quickly.• Prepare and share daily status updates with relevant team members to ensure visibility into referral progress and workflow needs.• Record outcomes from visits and referral-related activity within required timeframes and established procedures.• Arrange appointments for incoming referrals by assigning the appropriate staff members and documenting each step accurately.• Partner with the homecare team to support case flow, manage priorities, and maintain consistent communication across departments.• Work with outside organizations and providers to gather required medical documentation needed for intake processing.• Maintain high service standards when interacting with both internal stakeholders and external contacts.• Use intake and content management systems to enter, update, and monitor referral information with a high level of accuracy.

• At least 2 years of experience in intake coordination, client intake, or a related administrative support role. • Background working in a healthcare, hospice, homecare, or similarly fast-moving service environment. • Ability to manage high volumes of phone communication while maintaining accuracy and professionalism. • Experience scheduling appointments, documenting case activity, and tracking follow-up tasks. • Familiarity with client application tools, content management systems (CMS), or comparable digital record platforms. • Strong communication skills with the ability to collaborate effectively with internal teams and external referral sources. • Comfortable handling medical records or sensitive information with discretion and attention to detail. • Availability to work 8:30 AM to 5:00 PM and adapt to an onsite training period followed by a hybrid schedule.

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Newark, DE
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for an organized Intake Coordinator to support referral and intake operations for a Contract position based in Newark, Delaware. This role plays a key part in coordinating communication, tracking referral activity, and helping the care team move cases forward accurately and efficiently. The position begins onsite for training and transitions to a hybrid schedule afterward, offering an opportunity to contribute in a fast-paced healthcare environment. Responsibilities:• Answer and triage incoming calls promptly, directing non-intake inquiries to the appropriate team members.• Coordinate closely with internal staff and referral partners to keep intake activity moving smoothly and resolve issues quickly.• Prepare and share daily status updates with relevant team members to ensure visibility into referral progress and workflow needs.• Record outcomes from visits and referral-related activity within required timeframes and established procedures.• Arrange appointments for incoming referrals by assigning the appropriate staff members and documenting each step accurately.• Partner with the homecare team to support case flow, manage priorities, and maintain consistent communication across departments.• Work with outside organizations and providers to gather required medical documentation needed for intake processing.• Maintain high service standards when interacting with both internal stakeholders and external contacts.• Use intake and content management systems to enter, update, and monitor referral information with a high level of accuracy.
2026-11-04T00:00:00Z

Intake Coordinator Job in Newark, DE | Robert Half