<p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
We are looking for a skilled Customer Service Representative to join our team in San Antonio, Texas. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and managing accounts with precision. The ideal candidate will demonstrate expertise in customer service principles, possess strong communication skills, and excel in handling diverse responsibilities such as billing, order processing, and maintaining quality standards.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring satisfaction.<br>• Process orders, manage accounts, and handle billing tasks with accuracy and efficiency.<br>• Utilize ERP systems and tools like Oracle and NIS to manage customer data and generate reports.<br>• Collaborate with internal departments to ensure seamless operations and timely resolution of customer issues.<br>• Maintain high-quality standards in all communication and processes to enhance customer experiences.<br>• Perform data entry tasks and ensure the accuracy of information across systems.<br>• Monitor accounts receivable and ensure timely billing and payment processing.<br>• Apply strong phone etiquette skills to handle calls professionally and build positive relationships.<br>• Work with Microsoft Excel and Outlook to manage data, track tasks, and communicate effectively.<br>• Contribute to the improvement of office functions and customer service practices.
We are looking for a skilled Customer Service Representative to join our team in Rochester, New York. This long-term contract position offers the opportunity to deliver exceptional support to customers while ensuring their satisfaction. The ideal candidate will excel in communication, problem-solving, and managing customer accounts effectively.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely manner.<br>• Manage customer accounts, including order entry, billing, and accounts receivable processes.<br>• Collaborate with internal departments to ensure seamless operations and customer satisfaction.<br>• Utilize ERP solutions such as Oracle to process orders and maintain accurate records.<br>• Generate detailed reports to track performance and improve service delivery.<br>• Handle phone communications with professionalism, ensuring all interactions meet quality standards.<br>• Support medical coverage and billing processes with accuracy and attention to detail.<br>• Assist in sales-related functions, including data entry and maintaining customer accounts.<br>• Maintain a high level of accuracy while adhering to established office and quality standards.<br>• Identify opportunities to improve processes and contribute to team efficiency.
<p>We are looking for a detail-oriented and organized Receptionist to assist with front desk responsibilities on a short-term contract basis in New Orleans, Louisiana. This position is ideal for someone who can efficiently manage daily administrative tasks and provide excellent customer service. The role requires strong communication skills and proficiency in handling multi-line phone systems and basic office software.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and ensure they feel welcomed upon arrival.</p><p>• Manage incoming calls through a multi-line phone system and direct them appropriately.</p><p>• Organize and maintain files and documents for easy accessibility.</p><p>• Schedule and confirm appointments as needed.</p><p>• Respond to email correspondence promptly and professionally.</p><p>• Perform accurate data entry tasks to update records and databases.</p><p>• Provide support for office operations, including managing supplies and equipment.</p><p>• Assist with creating and updating documents using Microsoft Word, Excel, and Outlook.</p><p>• Handle customer inquiries and resolve issues in a timely manner.</p><p>• Collaborate with team members to maintain a smooth workflow.</p>
We are looking for a dedicated Receptionist to join our team in St. Rose, Louisiana. This Contract to permanent position offers an excellent opportunity for someone who is eager to contribute their organizational and communication skills in a meticulous office environment. The role involves providing essential administrative support and ensuring smooth day-to-day operations.<br><br>Responsibilities:<br>• Handle administrative tasks such as paperwork, filing, and document processing to maintain efficient office operations.<br>• Communicate directly with mortgage companies and other external parties in a precise and timely manner.<br>• Welcome and assist visitors by directing them to the appropriate personnel or areas.<br>• Perform word processing, faxing, and other clerical duties to support the office's needs.<br>• Collaborate with team members to provide assistance on various projects as required.
