<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
<p>INTERVIEWS THIS WEEK FOR SENIOR SYSTEM ENGINEER IN CAPE CORAL, FL.</p><p><br></p><p>We are seeking an experienced Windows/Azure Senior Systems Engineer to join our team in Naples, Florida. This contract-to-permanent position offers an exciting opportunity to contribute to the design, management, and optimization of enterprise-level IT systems. The ideal candidate will have a strong background in Windows technologies and virtualization solutions, ensuring the seamless operation of critical systems in a dynamic, service-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and administer Active Directory and Azure Active Directory environments to ensure secure and efficient system operations.</p><p>• Manage and configure Windows Server infrastructure to support business applications and services.</p><p>• Implement and maintain Citrix technologies to optimize user experience and system performance.</p><p>• Perform network troubleshooting to identify and resolve connectivity issues across systems and platforms.</p><p>• Manage and support Exchange environments for reliable email and communication services.</p><p>• Administer VMware and server virtualization technologies to enhance scalability and resource utilization.</p><p>• Develop and execute scripts to automate routine administrative tasks and streamline workflows.</p><p>• Collaborate with cross-functional teams to design and implement system upgrades and enhancements.</p><p>• Monitor system performance and apply proactive measures to address potential issues.</p><p>• Provide technical expertise and guidance to team members on system-related challenges.</p>
