<p>Are you a driven professional looking to make an impact in a dynamic and collaborative environment? We are seeking an experienced <strong>Senior Business Analyst</strong> to support and optimize our internal business processes, with a focus on Salesforce enhancements within key business functions. If you're passionate about leveraging technology to drive operational success and enjoy working with cross-functional teams, this role may be a perfect fit for you.</p><p><br></p><p><strong>Summary</strong></p><p>As a Senior Business Analyst, you will act as a strategic partner to internal teams, gathering and analyzing functional and non-functional requirements for internal products, processes, and strategies. This role primarily centers on customizations and enhancements to Salesforce solutions across sales, account management, client support, contracts, and finance operations.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Collaborate with leadership to understand strategic goals, business objectives, and team interactions with Salesforce.</li><li>Support functional business analysts by resolving complex Salesforce lead-to-cash issues.</li><li>Evaluate how new go-to-market models impact Salesforce lead-to-cash processes.</li><li>Identify operational bottlenecks and gather business requirements for Salesforce improvements.</li><li>Collect end-user feedback to facilitate continuous product enhancement.</li><li>Develop and align Salesforce enhancement roadmaps with organizational objectives.</li><li>Partner with Information Systems teams to conduct user acceptance testing and make release readiness decisions.</li><li>Build strong relationships across functions and align updates with other team members’ initiatives.</li><li>Support ad hoc projects and contribute to additional strategic initiatives as needed.</li></ul><p><br></p>
