We are looking for a dedicated Customer Service Representative to join our team in Racine, Wisconsin. In this role, you will play a vital part in ensuring customer satisfaction by handling inquiries, processing orders, and delivering exceptional service. This is a contract position with the potential for long-term employment, offering an excellent opportunity to grow within a non-profit organization.<br><br>Responsibilities:<br>• Respond to incoming calls from customers, addressing their questions and resolving concerns in a timely manner.<br>• Process orders accurately and efficiently to meet customer needs.<br>• Provide detailed information regarding products and services, ensuring clear communication and understanding.<br>• Handle both inbound and outbound calls to support customer inquiries and follow-ups.<br>• Maintain accurate records of customer interactions and transactions within the system.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Identify and escalate complex issues to the appropriate department when necessary.<br>• Demonstrate professionalism and empathy in all customer interactions.<br>• Proactively address customer needs to enhance satisfaction and loyalty.
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns.<br>• Process customer orders accurately while maintaining attention to detail.<br>• Collaborate with other team members to ensure seamless communication and customer service delivery.<br>• Manage both inbound and outbound calls, addressing customer needs effectively.<br>• Maintain accurate records of customer interactions and transactions.<br>• Provide product and service information to customers in a clear and concise manner.<br>• Resolve complaints and escalate issues when necessary to ensure customer satisfaction.<br>• Prioritize tasks to meet performance metrics and deadlines.<br>• Continuously improve knowledge of company policies and procedures to enhance service quality.<br>• Support the team in achieving customer service goals and objectives.
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
We are looking for a dedicated Patient Services Representative to join our team in Waukesha, Wisconsin. In this long-term contract position, you will play a key role in ensuring patients receive exceptional care and assistance throughout their visit. This role requires strong organizational skills, empathy, and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Monitor patient flow to ensure timely and courteous service.<br>• Assist patients with various needs, such as referrals, directions, or locating mobility aids.<br>• Manage visit closures, including scheduling follow-up appointments and handling check-out procedures.<br>• File, retrieve, and deliver patient records while maintaining accurate documentation.<br>• Provide responsive support by addressing patient inquiries and resolving issues promptly.<br>• Handle inbound and outbound calls to schedule appointments and provide patient information.<br>• Utilize electronic health records (EHR) systems and medical software for efficient data management.<br>• Collaborate with medical staff to ensure seamless communication and patient care.<br>• Maintain professionalism and adaptability in handling shifting priorities.<br>• Uphold a welcoming and helpful environment for all patients.
We are looking for a skilled and detail-oriented Client Services Specialist to join our team in Hartland, Wisconsin. In this Contract to permanent position, you will play a pivotal role in coordinating printing projects, ensuring seamless communication between internal teams and external vendors. This is an excellent opportunity for individuals who excel in customer service and organizational tasks within the printing or publishing industry.<br><br>Responsibilities:<br>• Collaborate with internal teams to gather printing requirements and communicate them effectively to external vendors.<br>• Manage schedules, oversee bidding processes, and track statements of work to ensure project execution aligns with deadlines.<br>• Develop clear and precise job layouts and purchase orders to facilitate smooth production workflows.<br>• Oversee internal approval processes, ensuring timely completion and adherence to guidelines.<br>• Maintain consistent communication across departments and vendors to follow up on production progress and ensure all deliverables meet high-quality standards.<br>• Organize and document production operation statuses to enhance transparency and accessibility.<br>• Acquire proficiency in internal software systems and demonstrate knowledge of promotional or print product workflows.<br>• Monitor and review multiple reports to track project and production timelines, ensuring adherence to deadlines.
We are looking for an experienced Receptionist to join our team on a contract basis in Milwaukee, Wisconsin. This role requires someone who is detail oriented, can offer exceptional administrative support, streamline day-to-day operations, and ensure a welcoming environment for visitors and staff alike. The ideal candidate will possess strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and direct visitors to the appropriate personnel or location.<br>• Manage incoming and outgoing packages through courier services.<br>• Maintain accurate visitor logs and call records while ensuring security passes and badges are issued appropriately.<br>• Coordinate the scheduling and equipment needs for the boardroom.<br>• Perform a variety of administrative tasks, including typing, filing, photocopying, binding documents, and preparing mailers.
