<p><strong>End-User Support</strong></p><ul><li>Provide Level 1–2 support for desktops, laptops, mobile devices, and peripherals.</li><li>Troubleshoot Windows OS issues, application errors, login problems, and profile-related issues.</li><li>Assist users with account/password resets and access-related concerns.</li></ul><p><strong>Citrix Support</strong></p><ul><li>Support Citrix Virtual Apps and Desktops (XenApp/XenDesktop) environments.</li><li>Troubleshoot Citrix session connectivity issues, slow logins, profile loading issues, and application launch failures.</li><li>Assist with provisioning and updating virtual desktops or published applications under senior admin guidance.</li><li>Perform basic management tasks in Citrix Studio and Citrix Director (session monitoring, disconnects, resets).</li><li>Work with system administrators to resolve escalated Citrix-related issues.</li></ul><p><strong>Hardware & Software</strong></p><ul><li>Install, configure, and troubleshoot software applications and security updates.</li><li>Diagnose computer hardware issues and perform repairs or replacements.</li><li>Maintain an inventory of hardware, accessories, and end-user equipment.</li></ul><p><strong>Networking & Connectivity</strong></p><ul><li>Troubleshoot network-related issues affecting Citrix connectivity (VPN, Wi-Fi, DNS, latency).</li><li>Assist with basic networking tasks such as checking switch ports or verifying user connections.</li></ul><p><strong>Documentation & Process</strong></p><ul><li>Maintain accurate ticketing notes, technical documentation, and user guides.</li><li>Follow ITIL-based processes for incident resolution and request fulfillment.</li><li>Ensure adherence to security protocols and company IT policies.</li></ul><p><br></p>
<p>We are looking for a skilled Platform Engineer to join our team in Olive Branch, Mississippi. In this role, you will be responsible for supporting and optimizing automated systems, ensuring their seamless performance and reliability. You will collaborate across departments to troubleshoot issues, enhance system functionality, and contribute to the design and implementation of innovative automation projects.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve issues for automated systems such as conveyors, robotics, scanners, and print/apply stations.</p><p>• Monitor control systems and industrial networks to ensure optimal performance and reliability.</p><p>• Collaborate with operations, maintenance, and IT teams to address system challenges and implement improvements.</p><p>• Investigate system failures, identify root causes, and develop strategies to prevent future occurrences.</p><p>• Utilize diagnostic tools and software to collect performance data and recommend actionable enhancements.</p><p>• Create detailed documentation for system architecture, operational procedures, and support guides.</p><p>• Contribute to the planning and prioritization of technology upgrades and system enhancements.</p><p>• Assist in integrating warehouse control systems with warehouse management systems to optimize operations.</p><p>• Partner on the design and execution of automation projects, including control panel design, device selection, and commissioning.</p>
<p>We are looking for a dedicated GIS Analyst to join our team on a contract basis in Memphis, Tennessee. In this role, you will utilize Geographic Information Systems (GIS) technology to support business operations and provide valuable insights through data analysis and visualization. The ideal candidate will have a passion for geospatial technology and a strong commitment to delivering high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Collect, process, and analyze geospatial data from diverse sources, including GIS, aerial imagery, and LiDAR.</p><p>• Build, maintain, and update GIS databases and create maps to support business operations.</p><p>• Conduct advanced spatial analyses, such as network analysis, buffer analysis, and geostatistical evaluations.</p><p>• Design and produce detailed maps and visualizations using tools like ArcGIS and other GIS software.</p><p>• Develop GIS-based strategies to tackle business challenges, including optimizing routes, selecting sites, and managing resources effectively.</p><p>• Research and implement the latest GIS technologies and methodologies to enhance operational efficiency.</p><p>• Collaborate with cross-functional teams to integrate GIS-based insights into various workflows and decision-making processes.</p><p>• Prepare comprehensive reports and presentations to communicate findings and recommendations to stakeholders.</p><p>• Provide training and technical support to team members on GIS tools and best practices.</p>
<p>An EDI Analyst is responsible for managing and optimizing <strong>Electronic Data Interchange (EDI)</strong> systems that enable secure and efficient exchange of business documents between internal systems and external trading partners. This role bridges technical teams, business units, and vendors to ensure seamless data flow and compliance with industry standards.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Develop, configure, and maintain EDI maps and specifications for transactions (e.g., ANSI X12, EDIFACT).</li><li>Monitor daily EDI transactions for accuracy and timeliness.</li><li>Troubleshoot and resolve EDI-related issues promptly.</li><li>Collaborate with IT teams to integrate EDI processes with ERP and other business systems.</li><li>Design and implement new EDI solutions and enhancements.</li><li>Test and debug EDI systems to ensure functionality and efficiency.</li><li>Onboard new trading partners and manage existing relationships.</li><li>Communicate technical requirements and resolve transmission issues.</li><li>Ensure EDI processes comply with industry standards and internal policies.</li><li>Maintain detailed documentation for mappings, configurations, and troubleshooting steps.</li><li>Provide technical support to internal users.</li><li>Train staff on EDI processes and tools.</li></ul><p><br></p><p><br></p>
<p>On behalf of our pharmaceutical manufacturing client, we are seeking a detail-oriented and driven EDI Integration Specialist with hands-on experience in Boomi and a strong understanding of EDI standards and protocols. This role is ideal for someone who thrives in a collaborative environment, enjoys solving complex problems, and is eager to grow within the EDI space.</p><p><br></p><p>Schedule: Full-time | Remote | 12:00 PM – 8:30 PM CST</p><p>Duration: 6-month contract-to-hire</p><p><br></p><p>Key Responsibilities:</p><ul><li>Configure and test EDI transactions (e.g., 850, 810, 856) with external trading partners.</li><li>Monitor and troubleshoot EDI transmissions, resolving mapping, data integrity, and protocol issues.</li><li>Collaborate with internal teams to translate business needs into EDI configurations.</li><li>Maintain documentation for data mappings, communication protocols, and technical specifications.</li><li>Provide daily support for EDI processes, ensuring timely issue resolution.</li><li>Conduct integration testing with partners and vendors.</li><li>Support system updates and enhancements for EDI tools and platforms.</li><li>Contribute to ad-hoc projects and continuous improvement initiatives.</li></ul><p><br></p>
<p>We are looking for a <strong>HighJump Analyst </strong>to join our team and help bridge the gap between business processes and technology solutions. This role involves analyzing business needs, designing system enhancements, and ensuring that technology supports organizational goals effectively. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and experience working with enterprise systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and document business requirements from stakeholders.</li><li>Analyze existing systems and processes to identify areas for improvement.</li><li>Translate business needs into functional and technical specifications.</li><li>Collaborate with IT teams to implement, test, and deploy system solutions.</li><li>Support ERP and other enterprise applications, including troubleshooting and enhancements.</li><li>Develop process documentation, workflows, and training materials.</li><li>Ensure data integrity and compliance with organizational standards.</li></ul><p><br></p>
We are seeking a skilled Cloud Infrastructure Engineer to manage and optimize cloud-based environments across multiple platforms. This role involves maintaining high availability, performance, and security of cloud resources, while collaborating with internal teams and external partners to ensure seamless operations. <br> Key Responsibilities: <br> Configure and maintain virtual machines, storage solutions, and application service plans across cloud platforms Monitor system performance and recommend improvements for reliability and efficiency Collaborate with DevOps and support teams to resolve infrastructure and user-facing issues Stay current with cloud technologies and industry best practices to inform strategic decisions Partner with vendors and consultants to support cloud implementation and ongoing operations Review cloud billing and usage reports to identify cost-saving opportunities Implement and maintain robust security protocols for cloud-based assets Coordinate with third-party auditors to assess infrastructure security Contribute to disaster recovery planning and execution Maintain accurate diagrams and documentation of cloud architecture Develop and update internal glossaries and resource catalogs
<p>Looking for your next big challenge in engineering? Want to make a tangible impact on how distribution centers evolve with cutting-edge automation systems? On behalf of our manufacturing client, Robert Half Talent Solutions, Technology is on the hunt for a <strong>Senior Platform Engineer</strong> — someone passionate about driving groundbreaking innovation in material handling and robotics. If you’re ready to push boundaries, optimize systems, and collaborate with world-class operational teams, this is your opportunity!</p><p><br></p><p><strong>Your Role:</strong></p><p>Here’s what you’ll deliver as a powerhouse in distribution center automation:</p><ul><li><strong>Integration & Development:</strong> Spearhead the seamless integration of cutting-edge technology across systems like Warehouse Control Systems (WCS) and Warehouse Management Systems (WMS), collaborating with platforms such as Fortna, Bastion, Geek+, AutoStore, and Dematic.</li><li><strong>Technical Excellence:</strong> Troubleshoot complex mechanical and electrical challenges while enhancing system throughput with vision systems like Cognex and Keyence.</li><li><strong>Innovative Solutions:</strong> Use diagnostics, data trends, and advanced tools to deliver proactive system improvements that optimize operational performance.</li><li><strong>Leadership Impact:</strong> Collaborate with cross-functional teams and business leadership to align tech initiatives with business priorities while reducing production costs.</li><li><strong>Quality Focus:</strong> Review and test systems to ensure world-class functionality and reliability, championing continuous improvement opportunities.</li><li><strong>Documentation Mastery:</strong> Maintain detailed documentation of production activities, creating reports that drive informed leadership decisions.</li></ul><p><br></p>
<p>The Software Development Manager is responsible for overseeing software development initiatives, including internal teams and external partners. This role ensures that technical projects are delivered on time, within scope, and meet quality standards. The manager collaborates with stakeholders across the organization to align technology solutions with strategic goals and business needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, mentor, and guide software development teams.</li><li>Provide technical leadership and project management across the full software development lifecycle.</li><li>Define and maintain development standards, processes, and best practices.</li><li>Oversee system architecture and contribute to the technical roadmap.</li><li>Ensure solutions meet performance, scalability, and quality requirements.</li><li>Manage resource allocation and project prioritization.</li><li>Monitor project progress, identify risks, and implement mitigation strategies.</li><li>Facilitate cross-functional collaboration and communication.</li><li>Translate business requirements into technical specifications.</li><li>Design, develop, and implement software systems and APIs.</li><li>Evaluate existing systems for modernization and performance improvements.</li><li>Conduct testing, debugging, and ensure architectural integrity.</li><li>Manage budgets, timelines, and team assignments.</li><li>Perform other duties as needed to support technology initiatives.</li></ul><p><br></p>
<p>On behalf of our specialized manufacturing client, Robert Half Talent Solutions, Technology Division is seeking a Lead Platform Engineer.</p><p>As a <strong>Lead Platform Engineer</strong>, you won’t just manage systems—you’ll revolutionize them. You will apply your engineering expertise to troubleshoot, design, and develop industry-leading solutions, ensuring maximum equipment reliability and operational performance. More than that, you will play a key leadership role within our Distribution Center (DC) team, collaborating across functions and geographies to drive consistent results.</p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Design & Optimize</strong></li><li>Lead the implementation and optimization of cutting-edge Warehouse Control Systems (WCS) integrated with Warehouse Management Systems (WMS). Bring your hands-on expertise to conveyor systems, messaging controls, scanners, ASRS, material handling robots, and more.</li><li><strong>Control Systems Expert</strong></li><li>Understand, maintain, and troubleshoot material handling control systems, including PLCs/PCs, industrial networks, and electrical distribution systems. You’ll tackle industrial electrical challenges ranging from 480V 3-phase systems to 24 VDC components.</li><li><strong>Problem-Solving Leader</strong></li><li>Identify root causes of technical issues and lead failure analysis processes with actionable solutions. Use diagnostic software, collect and analyze operational data, and identify trends to implement process improvements.</li><li><strong>Collaborate & Mentor</strong></li><li>Support and guide diverse teams, including maintenance staff and business leaders, to deliver seamless results on mission-critical projects. Act as the escalation point to troubleshoot and repair both hardware and control software systems within the distribution center.</li><li><strong>Innovate & Advance Productivity</strong></li><li>Partner with operations and business teams to prioritize competing requests, identify bottlenecks, and recommend innovations that improve productivity and minimize labor costs.</li><li><strong>Execute End-to-End Engineering Projects</strong></li><li>Conceptualize, design, and implement groundbreaking projects, from initial plans and budgets through testing, commissioning, and daily progress reports. Develop detailed system descriptions (DOO), test plans, and user guides.</li><li><br></li></ul><p><br></p>
