We are looking for a Junior Systems Administrator to support daily technology operations for a retail environment in Manchester, Connecticut. This role is well suited for someone with a solid technical foundation who enjoys resolving user issues, maintaining core systems, and partnering with senior IT staff on escalated support needs. The position offers the opportunity to build hands-on experience across endpoint support, server administration, and user access management while contributing to reliable business operations. Responsibilities:• Respond to incoming support requests, troubleshoot technical issues, and document resolutions through the ticketing process.• Provide day-to-day assistance for desktops, laptops, and user accounts, ensuring employees can work efficiently with minimal disruption.• Support Windows-based infrastructure by assisting with server administration tasks, routine maintenance, and basic system health checks.• Manage account setup, access changes, and permission updates within Active Directory in line with established procedures.• Escalate more complex incidents appropriately and work closely with senior administrators to resolve advanced systems issues.• Assist with the support and upkeep of Windows 10 environments, including configuration, troubleshooting, and user support.• Help maintain Citrix-related access and session support to promote stable connectivity for end users.• Contribute to technical documentation by recording common fixes, support patterns, and system notes for ongoing team reference.

• Bachelor’s degree or equivalent college-level education in information technology, computer science, or a related field. • Internship or early experience in a help desk or technical support setting. • Foundational knowledge of systems administration concepts and general IT infrastructure support. • Hands-on familiarity with Active Directory for user and access administration. • Working knowledge of Microsoft Windows Server and Windows 10 environments. • Exposure to Citrix technologies and the ability to assist with basic troubleshooting. • Ability to manage multiple support tickets, prioritize tasks, and communicate clearly with technical and non-technical users.

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Manchester, CT
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Junior Systems Administrator to support daily technology operations for a retail environment in Manchester, Connecticut. This role is well suited for someone with a solid technical foundation who enjoys resolving user issues, maintaining core systems, and partnering with senior IT staff on escalated support needs. The position offers the opportunity to build hands-on experience across endpoint support, server administration, and user access management while contributing to reliable business operations. Responsibilities:• Respond to incoming support requests, troubleshoot technical issues, and document resolutions through the ticketing process.• Provide day-to-day assistance for desktops, laptops, and user accounts, ensuring employees can work efficiently with minimal disruption.• Support Windows-based infrastructure by assisting with server administration tasks, routine maintenance, and basic system health checks.• Manage account setup, access changes, and permission updates within Active Directory in line with established procedures.• Escalate more complex incidents appropriately and work closely with senior administrators to resolve advanced systems issues.• Assist with the support and upkeep of Windows 10 environments, including configuration, troubleshooting, and user support.• Help maintain Citrix-related access and session support to promote stable connectivity for end users.• Contribute to technical documentation by recording common fixes, support patterns, and system notes for ongoing team reference.
2026-06-26T00:00:00Z

Systems Administrator Job in Manchester, CT | Robert Half