We are looking for a detail-oriented Receptionist to support daily front-office and administrative operations in Madison, Wisconsin. This Long-term Contract position is ideal for someone who is organized, courteous, and comfortable handling a high volume of phone, mail, and document-processing tasks. This role will help keep office workflows running smoothly by managing communications, records, supplies, and participant-related correspondence with accuracy and attention to detail. **NOT A REMOTE ROLE*****MUST LIVE IN MADISON, WI AREA*** Responsibilities:• Welcome visitors and maintain a courteous, detail-oriented presence while providing helpful front-desk support.• Answer and route incoming calls through a multi-line phone system, ensuring inquiries are directed to the appropriate team members.• Receive, date-stamp, sort, and distribute incoming mail, and prepare outgoing mail for daily pickup and processing.• Track provider refund checks by maintaining copies and updating deposit information in the appropriate spreadsheet.• Process participant updates by entering address changes, scanning documentation, and attaching records to the correct file.• Monitor office inventory, place supply orders when stock is low, and organize items when deliveries arrive.• Support large mail projects by preparing materials, labeling, assembling packets, and coordinating final distribution.• Generate participant and provider notices, print health and welfare checks, and send time-sensitive mailings within required deadlines.• Scan, organize, batch, and file paper claims, enrollment cards, and other records while maintaining secure and accurate document storage.• Operate office mailing equipment, assist with notice processing such as COBRA and reinstatement communications, and complete additional administrative tasks as assigned.

• Previous experience in a receptionist, front desk, or administrative support role. • Ability to manage a multi-line phone system and handle a steady volume of inbound calls professionally. • Strong organizational skills with the ability to sort, scan, file, and maintain accurate records. • Comfortable performing mailroom, document-processing, and general clerical duties with close attention to detail. • Proficiency in basic computer applications, including spreadsheets and electronic document management. • Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities throughout the day. • Strong written and verbal communication skills with a customer-service-oriented approach. • Dependable work habits and the ability to maintain confidentiality when handling sensitive participant and provider information.

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Madison, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily front-office and administrative operations in Madison, Wisconsin. This Long-term Contract position is ideal for someone who is organized, courteous, and comfortable handling a high volume of phone, mail, and document-processing tasks. This role will help keep office workflows running smoothly by managing communications, records, supplies, and participant-related correspondence with accuracy and attention to detail. **NOT A REMOTE ROLE*****MUST LIVE IN MADISON, WI AREA*** Responsibilities:• Welcome visitors and maintain a courteous, detail-oriented presence while providing helpful front-desk support.• Answer and route incoming calls through a multi-line phone system, ensuring inquiries are directed to the appropriate team members.• Receive, date-stamp, sort, and distribute incoming mail, and prepare outgoing mail for daily pickup and processing.• Track provider refund checks by maintaining copies and updating deposit information in the appropriate spreadsheet.• Process participant updates by entering address changes, scanning documentation, and attaching records to the correct file.• Monitor office inventory, place supply orders when stock is low, and organize items when deliveries arrive.• Support large mail projects by preparing materials, labeling, assembling packets, and coordinating final distribution.• Generate participant and provider notices, print health and welfare checks, and send time-sensitive mailings within required deadlines.• Scan, organize, batch, and file paper claims, enrollment cards, and other records while maintaining secure and accurate document storage.• Operate office mailing equipment, assist with notice processing such as COBRA and reinstatement communications, and complete additional administrative tasks as assigned.
2026-06-02T00:00:00Z

Receptionist Job in Madison, WI | Robert Half