<p><strong>Job Title:</strong> Senior CRM Business Analyst</p><p><strong>Location:</strong> Hybrid (3 days onsite in Woodland Hills, CA)</p><p><strong>Salary Range:</strong> $120K – $140K + Comprehensive Benefits</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced <strong>Senior CRM Business Analyst</strong> to join our Business Solutions team. This role will focus on leveraging <strong>Microsoft Dynamics 365 CRM</strong> to deliver impactful, scalable solutions that optimize both user experience and business value. You will work closely with cross-functional teams across Sales, Marketing, Operations, and other departments to define requirements, design customized solutions, and manage the development lifecycle.</p><p>We are looking for someone who is a <strong>strategic problem-solver with hands-on technical expertise</strong>. This is a hybrid position that blends business analysis responsibilities with technical configuration and administration to ensure solutions are both efficient and user-centered.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, configure, and optimize <strong>Microsoft Dynamics 365 CRM</strong> solutions tailored to business goals.</li><li>Collaborate with cross-departmental stakeholders to translate business needs into clear technical requirements and acceptance criteria.</li><li>Write and manage detailed business and functional specifications to guide development and testing teams.</li><li>Configure Dynamics 365 CRM components, including workflows, entities, forms, dashboards, and business rules.</li><li>Utilize <strong>SQL</strong> and tools like <strong>Power BI</strong> for advanced data analysis and performance reporting.</li><li>Act as the primary liaison between stakeholders and technical teams to ensure seamless communication and delivery.</li><li>Support Agile project lifecycles, including requirements gathering, testing, and solution implementation.</li><li>Lead workshops, provide project updates, and ensure smooth knowledge transfer across teams.</li><li>Mentor junior analysts and facilitate knowledge sharing within the team.</li></ul><p><br></p>
<p>Robert Half Technology is seeking an experienced IT Audit and Compliance Manager to lead our IT audit, risk management, and compliance initiatives. This role ensures our systems, processes, and controls align with internal policies, industry standards, and regulatory requirements. The manager will collaborate with IT, security, finance, and business stakeholders to strengthen internal controls, mitigate risk, and support strategic objectives.</p><p>This is an on-site position based in Santa Ana, CA, with required travel. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Audit & Risk Management</strong></p><ul><li>Plan, execute, and oversee IT audits to assess internal controls, security measures, and operational effectiveness.</li><li>Manage and test SOX controls in a public company environment to ensure compliance with financial and IT regulations.</li><li>Conduct IT and third-party risk assessments to identify system and vendor vulnerabilities.</li><li>Implement and manage Data Loss Prevention (DLP) controls, with focus on SSN and PCI data protection.</li><li>Develop and maintain audit plans in alignment with business priorities and evolving regulations.</li><li>Monitor, track, and report on remediation efforts to ensure timely resolution of audit findings.</li></ul><p><strong>Compliance & Governance</strong></p><ul><li>Maintain compliance with key regulatory frameworks, including SOX, GDPR, HIPAA, PCI-DSS 4.0, ISO 27001, and NIST.</li><li>Drive scope reduction strategies for PCI-DSS (segmentation, iFrame, P2PE).</li><li>Manage IT compliance frameworks, policies, and procedures to ensure strong governance.</li><li>Partner with legal, finance, and business teams to embed compliance across systems and processes.</li><li>Stay ahead of regulatory changes and evaluate business impact.</li></ul><p><strong>Leadership & Collaboration</strong></p><ul><li>Lead and mentor the IT audit and compliance team.</li><li>Partner with IT and security leaders to promote best practices in security and data protection.</li><li>Act as primary liaison with external auditors, regulators, and third-party assessors.</li><li>Deliver reports and recommendations to senior management on compliance posture and risk mitigation.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify and implement opportunities to automate, streamline, and enhance compliance processes.</li><li>Build training and awareness programs to foster a culture of compliance across the organization.</li><li>Deploy tools and technologies that improve monitoring, reporting, and risk management capabilities.</li></ul><p><br></p>
<p>We are looking for a Senior/Lead Architect to guide and inspire a team of architects working across diverse domains and technologies. In this long-term contract position, you will play a pivotal role in driving innovation, aligning technology strategies with business goals, and ensuring architectural excellence. This position is based on site in Southern California and offers the opportunity to lead large transformative initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of over 20 architects across various domains and technologies.</p><p>• Define and implement architectural standards, ensuring alignment with business objectives and project requirements.</p><p>• Build and nurture strong relationships with stakeholders, including clients, vendors, and internal teams.</p><p>• Drive innovation by exploring and integrating emerging technologies into architectural designs.</p><p>• Oversee the design and development of scalable, secure solutions across multiple platforms.</p><p>• Collaborate with senior leadership to align technology strategies with organizational goals.</p><p>• Manage resource allocation, performance evaluations, and architectural assignments.</p><p>• Establish and maintain governance frameworks to ensure the effectiveness of architecture services.</p><p>• Conduct regular reviews of architectural designs and provide feedback for continuous improvement.</p><p>• Track and mitigate architectural risks, ensuring project goals are achieved efficiently.</p>
<p>We are looking for a skilled IT Business Analyst to join our team in Southern California. This is a long-term contract position offering an opportunity to work on enterprise-wide digital transformation projects with a diverse group of stakeholders. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to manage complex business requirements in both Agile and Waterfall delivery models.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive system analyses for assigned projects, including enhancements to new or existing systems, following Agile and Waterfall methodologies.</p><p>• Facilitate workshops and sessions such as data analysis, business process reviews, and workflow creation to drive project success.</p><p>• Gather, refine, and validate intricate business requirements, transforming them into a clear and prioritized backlog.</p><p>• Coordinate and lead meetings with multiple stakeholders, ensuring effective communication and distributing detailed meeting minutes.</p><p>• Provide production system support as needed, troubleshooting issues and maintaining operational efficiency.</p><p>• Design and execute test cases, including white-box and black-box testing, for systems involving complex batch and online processing.</p><p>• Prepare and deliver presentations and communication materials tailored to various stakeholder groups, including business teams.</p><p>• Occasionally manage project plans, oversee staff tasks, and report progress to ensure alignment with organizational goals.</p><p>• Collaborate with cross-functional teams to ensure smooth integration of consumer-facing websites and digital platforms.</p><p>• Innovate and multitask effectively with minimal supervision to deliver high-quality results.</p>
