We are looking for a dedicated Customer Service Representative to join our team in Little Rock, Arkansas. This is a Contract to permanent position, offering an excellent opportunity for growth and development in a dynamic and supportive environment. The role involves engaging with customers through various channels, ensuring their needs are met efficiently and with attention to detail.<br><br>Responsibilities:<br>• Handle inbound and outbound calls, providing timely and accurate assistance to customers.<br>• Respond to customer inquiries via email, maintaining clear and effective communication.<br>• Accurately input data into systems for order processing and record keeping.<br>• Schedule appointments and manage calendars to effectively meet customer needs.<br>• Utilize Microsoft Word and Excel to create, edit, and maintain records and reports.<br>• Process orders and ensure entries are completed with high attention to detail.<br>• Deliver exceptional customer service in a call center environment, addressing concerns promptly.<br>• Collaborate with team members to improve service delivery and resolve issues.<br>• Maintain a thorough understanding of company products and services to assist customers effectively.<br>• Uphold company standards and policies while interacting with customers.
We are looking for a motivated Inside Sales Representative to join our team in North Little Rock, Arkansas. This long-term contract position requires a proactive individual who excels at building relationships and driving sales growth. If you are passionate about sales and have a track record of success in business-to-business environments, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and maintain strong relationships with clients to maximize sales opportunities.<br>• Conduct outreach to potential customers and present tailored solutions to meet their business needs.<br>• Analyze market trends and customer feedback to identify opportunities for increasing sales.<br>• Collaborate with internal teams to ensure seamless delivery and customer satisfaction.<br>• Manage the sales process from initial contact to closing deals, ensuring targets are met or exceeded.<br>• Provide detailed product information and recommendations to support client purchasing decisions.<br>• Monitor sales performance metrics and prepare regular reports for management.<br>• Participate in strategic planning to align sales activities with company goals.<br>• Address customer inquiries and resolve issues promptly to maintain positive client relationships.
