<p>Robert Half is looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky. This position offers an exciting opportunity to provide exceptional service in the hospitality industry while handling a variety of client interactions. As a Contract to long-term position, it is ideal for individuals seeking career growth and development. There are 15 seats open with MANY schedules/shifts available----apply today to be considered! These will fill fast, interviews immediately and offers will be extended quickly!</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing calls efficiently while adhering to departmental goals.</p><p>• Process reservations accurately and within expected timelines.</p><p>• Input reservation details into the system with precision.</p><p>• Communicate professionally and effectively with clients and internal teams to address concerns.</p><p>• Document client needs and issues appropriately using clear and proper language.</p><p>• Start assigned tasks promptly and ensure timely completion.</p><p>• Adapt to additional duties or assignments as required by the team.</p>
<p>Robert Half Lexington is looking for a dedicated Customer Service Representative to join a team in Lexington-Fayette, Kentucky. This is a contract-to-permanent position in the hospitality industry, offering an opportunity to grow within a dynamic and fast-paced environment. The ideal candidate will provide exceptional service to clients while efficiently managing reservations and addressing inquiries. There are many shifts/schedule options available to suit any schedule needed! Apply today to be considered! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming and outgoing calls, ensuring service goals are consistently met.</p><p>• Process reservations accurately and efficiently, adhering to department standards.</p><p>• Input reservation details into internal systems with precision and attention to detail.</p><p>• Address and resolve client issues with care, collaborating with relevant departments.</p><p>• Utilize clear and detail-focused communication to document client needs and concerns.</p><p>• Start assigned tasks promptly and ensure timely completion.</p><p>• Adapt to additional responsibilities as required to support team objectives.</p>
<p>We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. This contract role is ideal for someone who can quickly adapt, provide excellent service, and support customers during peak periods or special projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner.</li><li>Assist customers with account updates, order processing, returns, and troubleshooting issues.</li><li>Document all interactions accurately in the CRM system and maintain confidentiality of customer data.</li><li>Escalate complex or unresolved issues to appropriate departments and follow up to ensure resolution.</li><li>Provide proactive communication to customers regarding order status, delays, or service updates.</li><li>Identify recurring issues and communicate trends to management for process improvement.</li><li>Collaborate with internal teams (sales, operations, HR) to ensure customer needs are met.</li><li>Maintain knowledge of company products, services, and policies to deliver accurate information.</li><li>Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores</li></ul><p><br></p>
<p>Robert Half is looking for a dedicated and personable Front Desk Coordinator to join our team in Lexington-Fayette, Kentucky. In this long-term contract position, you will play a pivotal role in ensuring smooth daily operations by providing exceptional customer service and administrative support. This opportunity is ideal for someone who thrives in a detail-oriented and welcoming environment.</p><p><br></p><p>This is a temporary position - January 15th - April 15th (could extend)</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients with a friendly and detail-oriented demeanor, ensuring a positive first impression.</p><p>• Manage incoming calls on a multi-line phone system, directing them to the appropriate contacts or departments.</p><p>• Perform data entry tasks to maintain accurate records and documentation.</p><p>• Utilize Microsoft Word and Excel to prepare and update documents as needed.</p><p>• Organize and maintain files to ensure easy access and retrieval of information.</p><p>• Provide concierge services by assisting clients with inquiries and needs.</p><p>• Coordinate schedules and appointments to support smooth office operations.</p><p>• Ensure the front desk area remains tidy and presentable at all times.</p><p>• Collaborate with team members to support general administrative tasks.</p><p>• Uphold a business casual and detail-oriented atmosphere in all interactions.</p>
<p>We are looking for a professional and organized individual to join our team for a Front Desk Coordinator. This contract role is essential for ensuring smooth office operations, providing excellent customer service, and supporting administrative tasks during peak periods or special projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients in a friendly, professional manner and direct them appropriately.</li><li>Answer and route incoming calls; take accurate messages and ensure timely follow-up.</li><li>Manage front desk operations, including maintaining a clean and welcoming reception area.</li><li>Schedule appointments, meetings, and conference rooms as needed.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Assist with data entry, filing, and maintaining organized records.</li><li>Prepare and distribute correspondence, reports, and other documents.</li><li>Support office supply inventory and order replenishments when necessary.</li><li>Coordinate with internal departments to ensure smooth workflow and communication.</li><li>Provide administrative support for special projects and events.</li><li>Maintain confidentiality of sensitive information and adhere to company policies.</li></ul><p><br></p>
