<p>We are looking for a skilled Social Media Community Manager to join our client's team in Grand Rapids, Michigan. In this long-term contract position, you will be instrumental in building meaningful connections with online audiences and ensuring outstanding customer engagement across social platforms. This is an exciting opportunity to contribute to a dynamic company with reputable brands, servicing as the main social media customer support specialist, and make a positive impact through strategic online communication. If you have 1-2+ years of experience in a customer success position, or strong background in social media community engagement, apply today! </p><p><br></p><p>Responsibilities:</p><p>• Monitor and respond to online reviews, addressing both positive and negative feedback professionally.</p><p>• Utilize social media management tools like Sprout to tag posts and engage with the community effectively.</p><p>• Moderate and manage Facebook groups, identifying urgent posts and ensuring timely responses.</p><p>• Engage with customers by responding to comments, direct messages, and inquiries across all social channels.</p><p>• Conduct research to address customer questions, providing thoughtful solutions and valuable resources.</p><p>• Foster strong community engagement by maintaining consistent and friendly communication.</p><p>• Develop strategies to enhance the brand's online presence and customer satisfaction.</p><p>• Collaborate with internal teams to align social media efforts with overall marketing goals.</p><p>• Track and analyze social media performance metrics to optimize engagement strategies.</p>
We are looking for a dedicated Accounting Manager/Supervisor to join our team in Grand Rapids, Michigan. In this role, you will oversee client engagements while contributing to the growth of our nonprofit advisory services practice and supporting business and governmental clients. The ideal candidate will possess strong leadership skills, a passion for delivering exceptional client solutions, and a talent for mentoring team members to achieve their best.<br><br>Responsibilities:<br>• Manage and supervise comprehensive client engagements, ensuring high-quality service delivery.<br>• Conduct financial planning and analysis to support strategic decision-making.<br>• Oversee grant and fund reporting at federal, state, and local levels to ensure compliance.<br>• Lead forecasting and budget planning processes to align with organizational goals.<br>• Ensure compliance with sales and use tax regulations, including audit support.<br>• Manage external financial statement audits to maintain accuracy and transparency.<br>• Contribute to business development and marketing initiatives to expand client relationships.<br>• Provide guidance and coaching to team members, fostering their growth and development.
We are looking for an experienced PPC Specialist with a strong background in paid search strategies to join our team on a long-term contract basis. In this role, you will leverage your expertise in Google Ads and analytics to drive effective campaigns that maximize ROI. Based in Saranac, Michigan, this position offers the opportunity to collaborate on innovative solutions that enhance paid media performance.<br><br>Responsibilities:<br>• Design and implement data-driven paid search campaigns across various platforms to achieve targeted outcomes.<br>• Perform regular optimizations of PPC campaigns to improve performance and reduce costs.<br>• Monitor, analyze, and report on campaign metrics using tools like Google Analytics to inform strategy adjustments.<br>• Manage Google Ads accounts, including keyword research, bid adjustments, and ad copy creation.<br>• Conduct A/B testing to evaluate and refine ad performance.<br>• Collaborate with cross-functional teams to align paid media strategies with overall marketing goals.<br>• Stay updated on industry trends and changes in paid search algorithms to maintain competitive positioning.<br>• Troubleshoot and resolve issues related to campaign performance or technical challenges.<br>• Develop and present detailed reports that highlight campaign results and actionable insights.<br>• Identify opportunities for scaling campaigns while maintaining cost efficiency.
<p><strong>Starting Salary:</strong> $75,000 - $80,000 + Commission & Annual Profit-Sharing Bonus</p><p><strong>Location:</strong> Primarily remote but must reside in Michigan and able to travel to Lansing and Metro Detroit a few times a month</p><p><br></p><p>Our client is seeking a relationship-focused <strong>Sales Executive</strong> to spearhead business expansion by forging strategic partnerships with property owners, managers, and developers.</p><p><br></p><p>The ideal candidate has a background in property management, leasing, or regional/area director roles, coupled with strong business acumen. They should demonstrate a clear understanding of property technology’s impact on community financials, particularly income statements and Net Operating Income (NOI). This individual must be able to convey the value of our clients' turnkey solutions, demonstrating how they drive property performance, improve operational efficiency, and enhance the overall resident experience. </p><p><br></p><p><strong>Business Development & Sales:</strong></p><ul><li>Identify, prospect, and close partnership opportunities with multi-dwelling units (MDUs) and homeowner associations (HOAs).</li><li>Build and maintain a strong sales pipeline through outreach, networking, and relationship-building efforts.</li><li>Create and present tailored proposals showcasing the benefits of innovative technology solutions.</li></ul><p><strong>Client Engagement:</strong></p><ul><li>Act as a trusted advisor to clients, understanding and addressing their business needs effectively.</li><li>Deliver compelling presentations of the company’s service offerings to property owners and decision-makers.</li><li>Negotiate agreements to achieve mutually beneficial outcomes.</li></ul><p><strong>Market Knowledge & Strategy:</strong></p><ul><li>Stay informed on industry trends, market conditions, and competitor offerings.</li><li>Use market insights to develop sales strategies and recommend service improvements.</li></ul><p><strong>Financial and Operational Insight:</strong></p><ul><li>Analyze property financials to illustrate how services can drive growth in Net Operating Income (NOI).</li><li>Communicate how technology investments improve operational efficiency and resident retention.</li></ul><p><strong>Operational Collaboration:</strong></p><ul><li>Work closely with internal teams to ensure seamless delivery and implementation of services.</li><li>Track and report on sales activities, pipeline progress, forecasts, and relevant performance metrics.</li></ul>
Robert Half is seeking a Billing Clerk for a growing client in Ann Arbor. This is an exciting opportunity to demonstrate your strong customer service and billing experience. This is a potential long-term opportunity. Pay up to $21/hr. The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Only those who qualify will be considered. <br><br>Duties for the Billing Clerk:<br>Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements<br>Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues<br>Meet strict daily deadlines while ensuring accuracy and excellent customer experience<br>Communicate issues and concerns with manager and sales staff<br>Other special projects and duties as assigned<br><br>You must meet the following criteria to be considered for the Billing Clerk:<br>Associates Degree preferred and/or equivalent experience a plus<br>1-2 years Accounting/billing/bookkeeping or comparable experience a plus<br>2 + years customer service experience<br>Strong communication skills both verbal and written<br>Exceptional multi-tasking skills<br>Ability to problem solve independently<br>Strong organizational skills and attention to detail<br>Positive attitude and willingness to be a team player
<p>We are looking for an experienced VP/Director of Finance to join our team in Grand Rapids, Michigan. This long-term contract position offers the opportunity to lead financial operations, provide strategic insights, and mentor team members. The role is ideal for a results-driven individual with a strong background in financial reporting, budgeting, and analysis. This is a part-time opportunity at around 20 hours per week for six months.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation and review of financial reports, including dashboards and ad hoc reporting.</p><p>• Oversee annual budgeting processes and provide strategic recommendations to improve financial performance.</p><p>• Collaborate with sales teams to analyze data, develop strategies, and support business growth.</p><p>• Monitor cash flow forecasts to ensure financial stability and operational success.</p><p>• Support month-end close processes and ensure timely and accurate reporting.</p><p>• Act as a mentor to team members, fostering a collaborative and positive work environment.</p><p>• Provide detailed financial planning and analysis (FP& A) to guide decision-making.</p><p>• Serve as a trusted advisor to leadership by offering a second set of eyes for reviewing budgets and ideas.</p><p>• Utilize Sage or other financial systems effectively to support day-to-day operations.</p>
