We are looking for a skilled End User Support Engineer to manage and maintain macOS devices within our enterprise environment in Jacksonville, Florida. This position focuses on utilizing Jamf Pro for endpoint management and ensuring all systems meet organizational standards for security, compliance, and performance. The ideal candidate will have hands-on experience with macOS administration and a strong ability to provide advanced technical support and automation solutions.<br><br>Responsibilities:<br>• Administer and configure Jamf Pro for managing the lifecycle of macOS devices, including enrollment, updates, and compliance enforcement.<br>• Develop and implement policies, scripts, and profiles to streamline Mac management and enhance security.<br>• Collaborate with the Information Security team to ensure macOS devices meet compliance standards for encryption, updates, and application controls.<br>• Provide tier-3 technical support for macOS-related issues, including hardware, operating system, and applications.<br>• Integrate Jamf Pro with enterprise systems such as Intune and identity management tools to enhance functionality.<br>• Create and maintain detailed documentation, standard operating procedures, and knowledge articles for Mac support processes.<br>• Monitor device health, compliance status, and update progress through Jamf Pro and related tools.<br>• Plan and execute macOS upgrade cycles and manage application deployment strategies.<br>• Coordinate with vendors for Apple hardware procurement and lifecycle management.
<p>We are looking for a <strong>Senior Software Engineer</strong> with deep experience in <strong>C#, .NET, and Microsoft Azure</strong>, who is excited to build and integrate <strong>AI-powered features</strong> into modern applications. In this role, you will design scalable cloud solutions, integrate AI services (LLMs, cognitive services, and APIs), and help drive the adoption of intelligent automation and data-driven capabilities across the platform.</p><p>This role is ideal for a hands-on engineer who understands how to <strong>apply AI pragmatically</strong>—not just experiment with it.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain scalable applications using <strong>C# and .NET (.NET Core / .NET 6+)</strong></li><li>Build cloud-native solutions leveraging <strong>Microsoft Azure</strong></li><li>Integrate <strong>AI and ML services</strong> into applications (e.g., Azure OpenAI, Cognitive Services, third-party AI APIs)</li><li>Design and consume <strong>RESTful APIs</strong> and microservices</li><li>Implement AI-driven features such as:</li><li>Intelligent search and recommendations</li><li>Natural language processing (chat, summarization, classification)</li><li>Automation and decision-support workflows</li><li>Collaborate with product, data, and engineering teams to translate business needs into technical solutions</li><li>Participate in architecture discussions, code reviews, and technical design</li><li>Optimize application performance, security, and reliability</li><li>Implement CI/CD pipelines and DevOps best practices</li><li>Mentor junior engineers and contribute to engineering standards</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Software Engineer</strong> with strong experience in <strong>C#, .NET, and Microsoft Azure</strong> to design, build, and scale modern cloud-based applications. This role plays a key part in architectural decisions, mentoring junior engineers, and delivering secure, high-performing solutions that support business-critical systems.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain scalable applications using <strong>C# and .NET (.NET Core/.NET 6+)</strong></li><li>Build and deploy cloud-native solutions on <strong>Microsoft Azure</strong></li><li>Develop and consume RESTful APIs and microservices</li><li>Collaborate with product managers, architects, and cross-functional teams to translate requirements into technical solutions</li><li>Participate in architectural design, code reviews, and technical decision-making</li><li>Optimize application performance, reliability, and security</li><li>Implement CI/CD pipelines and DevOps best practices</li><li>Mentor junior developers and contribute to engineering standards</li></ul><p><br></p>
<p>We are seeking a <strong>Fullstack Engineer</strong> to join our dynamic team and help design, develop, and maintain scalable applications in a modern cloud environment. This role is ideal for someone who thrives working on both front-end and back-end technologies, enjoys problem-solving, and wants to deliver high-quality solutions in .NET, Azure, and React.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and maintain full-stack applications using <strong>C#, .NET Core, and React</strong>.</li><li>Design and implement scalable, secure, and maintainable backend APIs.</li><li>Deploy and manage applications in <strong>Microsoft Azure</strong> (App Services, Functions, Storage, SQL).</li><li>Collaborate with product, UX, and other engineering teams to deliver end-to-end solutions.</li><li>Optimize application performance, troubleshoot issues, and perform code reviews.</li><li>Implement best practices for security, testing, and CI/CD pipelines.</li><li>Stay up-to-date with emerging technologies and propose improvements to architecture and processes</li></ul><p><br></p>
<p>We’re seeking a <strong>Senior Embedded C++ Engineer</strong> to design, develop, and maintain embedded software for production systems. This role is hands-on and technical, ideal for someone who enjoys working close to the hardware, writing efficient C++ code, and owning solutions end-to-end.</p>
<p>We are seeking a highly skilled Software Engineer with strong experience in .NET Core, database design (SQL & NoSQL), Azure cloud architecture, and RESTful API development. This role is ideal for a developer who thrives in modern cloud-native environments and enjoys building scalable, high‑performance applications.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Design, develop, and maintain .NET Core applications following best practices in clean code, performance, and security.</p><p>Build and optimize RESTful APIs for internal and external integrations.</p><p>Design, implement, and tune SQL databases (e.g., SQL Server, Azure SQL) including stored procedures, indexing strategies, and query optimization.</p><p>Work with NoSQL technologies (e.g., Cosmos DB, MongoDB, Redis) where appropriate for distributed, high‑throughput workloads.</p><p>Architect and deploy cloud solutions using Microsoft Azure, leveraging services such as:</p><p><br></p><p>App Service / Functions</p><p>Azure SQL / Cosmos DB</p><p>API Management</p><p>Azure Storage</p><p>Azure Kubernetes Service (AKS) (optional)</p><p><br></p><p><br></p><p>Apply cloud‑native design principles to ensure scalability, resilience, and security.</p><p>Collaborate with cross-functional teams (product, QA, DevOps) to deliver high‑quality software.</p><p>Contribute to CI/CD pipelines and automated testing frameworks.</p><p>Participate in code reviews, architectural discussions, and mentoring team members.</p>
We are looking for a Senior Software Engineer to design and implement advanced AI-driven solutions that enhance business operations. This role focuses on creating scalable and intelligent systems that utilize cutting-edge technologies to deliver impactful results. Based in Jacksonville, Florida, this position offers the opportunity to lead innovative projects in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Lead the development of enterprise-grade AI platforms and solutions, ensuring scalability and efficiency.<br>• Design frameworks that enable autonomous agents to collaborate seamlessly and execute complex workflows.<br>• Implement secure and standardized context exchange protocols to enhance system interoperability.<br>• Integrate dynamic registries for API access, external services, and permission-based tools.<br>• Develop monitoring dashboards for performance tracking, telemetry, and intervention capabilities.<br>• Establish compliance measures and ethical guidelines for AI governance in regulated industries.<br>• Architect resilient systems capable of horizontal scaling and failover mechanisms.<br>• Collaborate with cross-functional teams to redesign business processes using AI-driven automation.<br>• Mentor technical teams and promote a culture of innovation and continuous learning.
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
<p>We are seeking an <strong>IT Support Specialist</strong> with a strong foundation in <strong>end-user support</strong> and <strong>hands-on exposure to systems and networking</strong>. This role is ideal for someone who enjoys troubleshooting, supporting users, and gradually taking on more responsibility across infrastructure and network environments.</p><p>You will support daily IT operations while assisting with system administration, network maintenance, and escalated technical issues.</p><p>Key Responsibilities</p><ul><li>Provide <strong>Level 1–2 technical support</strong> for end users (hardware, software, peripherals)</li><li>Troubleshoot <strong>Windows 10/11</strong>, basic macOS, and common business applications</li><li>Support <strong>Active Directory</strong> (user accounts, password resets, group membership)</li><li>Assist with <strong>Microsoft 365</strong> administration (email, licensing, permissions)</li><li>Support basic <strong>networking tasks</strong> (LAN/WAN, switches, access points, connectivity issues)</li><li>Assist with <strong>system monitoring, patching, and backups</strong></li><li>Escalate complex issues while assisting with resolution when possible</li><li>Document issues, resolutions, and procedures in a ticketing system</li><li>Support onboarding/offboarding of users and devices</li><li>Follow IT policies, security standards, and best practices</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Network Engineer</strong> to design, implement, and maintain enterprise network infrastructure. The ideal candidate will ensure optimal performance, security, and scalability across LAN, WAN, and cloud-connected networks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, deploy, and maintain enterprise network infrastructure (routers, switches, firewalls, VPNs).</li><li>Monitor network performance, troubleshoot complex issues, and implement proactive solutions.</li><li>Configure and optimize network security policies, ACLs, and firewalls.</li><li>Lead network upgrade and migration projects, including cloud integration (Azure/AWS).</li><li>Collaborate with cross-functional teams to support application and IT services.</li><li>Maintain documentation for network topology, configurations, and policies.</li><li>Mentor junior network engineers and provide technical guidance.</li></ul><p><br></p>
We are looking for an experienced IT Director to lead technological initiatives and manage IT operations in Jacksonville, Florida. The ideal candidate will have a strong background in technology leadership within industries such as supply chain, manufacturing, or electrical energy services. This role requires a strategic thinker capable of driving innovation and ensuring the seamless integration of systems and processes.<br><br>Responsibilities:<br>• Oversee IT operations, including infrastructure management, cybersecurity, cloud computing, and disaster recovery planning.<br>• Develop and implement enterprise-wide policies to support technology infrastructure and ensure compliance.<br>• Lead the integration and optimization of software platforms and workflows to enhance organizational productivity.<br>• Manage the implementation of supply chain, warehouse, and financial management solutions.<br>• Drive innovation by fostering the adoption of artificial intelligence and advanced data analytics.<br>• Develop and present business cases for technological investments, including buy, build, and service decisions.<br>• Negotiate contracts, optimize licensing agreements, and maintain strong vendor relationships to ensure service quality.<br>• Provide leadership in engineering, data collection, and the monitoring of remote operation centers and assets.<br>• Establish IT strategies and roadmaps to align technology initiatives with business objectives.<br>• Supervise helpdesk operations and support services to maintain high levels of user satisfaction.
<p>We are hiring a <strong>Senior Systems Engineer</strong> to manage and optimize enterprise servers, cloud platforms, and virtualization environments. You will drive operational efficiency, scalability, and security of our IT systems.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deploy, maintain, and optimize Windows Server and Linux environments.</li><li>Manage virtualization platforms (VMware, Hyper-V) and cloud services (Azure, AWS).</li><li>Implement backup, disaster recovery, and high-availability solutions.</li><li>Maintain Active Directory, group policies, and authentication services.</li><li>Ensure compliance with IT security policies and standards.</li><li>Collaborate with networking, security, and application teams to deliver end-to-end solutions.</li><li>Troubleshoot complex server and application issues and optimize system performance.</li></ul><p><br></p>
We are looking for an experienced Data Engineer to join our team in Jacksonville, Florida. In this role, you will take the lead in designing and building a cutting-edge Azure lakehouse platform that enables business leaders to access analytics through natural language queries. This position combines hands-on technical expertise with leadership responsibilities, offering an opportunity to mentor a team of skilled engineers while driving innovation.<br><br>Responsibilities:<br>• Architect and develop a robust Azure lakehouse platform, utilizing Azure Data Lake Gen2, Delta Lake, and PySpark to create efficient data pipelines.<br>• Implement a semantic layer and metric store to ensure consistent data translation and definitions across the organization.<br>• Design and maintain real-time and batch data pipelines, incorporating medallion architecture, schema evolution, and data contracts.<br>• Build retrieval systems for large language models (LLMs) using Azure OpenAI and vectorized Delta tables to support chat-based analytics.<br>• Ensure data quality, lineage, and observability through tools like Great Expectations and Unity Catalog, while optimizing costs through partitioning and compaction.<br>• Develop automated systems for anomaly detection and alerting using Azure ML pipelines and Event Grid.<br>• Collaborate with product and operations teams to translate complex business questions into actionable data models and queries.<br>• Lead and mentor a team of data and Python engineers, establishing best practices in CI/CD, code reviews, and documentation.<br>• Ensure compliance with security, privacy, and governance standards by designing and implementing robust data handling protocols.
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
