We are looking for a detail-oriented Dispatcher to support daily coordination and communication activities for a Contract position based in Itasca, Illinois. This role is well suited for someone who can manage incoming requests, respond to customer needs with professionalism, and keep operations moving efficiently in a fast-paced environment. The ideal candidate brings strong organizational skills, confidence working in a call center setting, and the ability to use dispatch technology to track and assign work accurately. Responsibilities:• Receive service requests and incoming calls, gather key details, and prioritize needs based on urgency and scheduling requirements.• Assign work to the appropriate drivers, technicians, or field personnel while maintaining efficient coverage and timely response.• Use computer-aided dispatch tools to update job statuses, monitor activity, and keep records accurate throughout the day.• Communicate clearly with customers and internal teams to provide updates, confirm schedules, and resolve routine service questions.• Coordinate logistics across multiple requests to help balance workloads, route assignments, and service timing.• Maintain organized documentation of dispatch activity, customer interactions, and operational changes in the appropriate systems.• Escalate service issues, delays, or exceptions when needed to support smooth resolution and minimize disruption.• Support overall call center operations by handling high-volume communication with accuracy, professionalism, and attention to detail. The salary range for this position is $23/hr to $25/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster

• Experience in dispatching, scheduling, or a similar coordination-focused role. • Background in customer service, including phone-based or call center support. • Familiarity with computer-aided dispatch systems and other operational software tools. • Ability to manage multiple tasks at once while maintaining accuracy in a fast-paced environment. • Strong verbal communication skills and a detail-oriented approach to customer interactions. • Solid organizational skills with the ability to track details, timelines, and changing priorities. • Experience coordinating logistics or routing activities is preferred.

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Itasca, IL
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a detail-oriented Dispatcher to support daily coordination and communication activities for a Contract position based in Itasca, Illinois. This role is well suited for someone who can manage incoming requests, respond to customer needs with professionalism, and keep operations moving efficiently in a fast-paced environment. The ideal candidate brings strong organizational skills, confidence working in a call center setting, and the ability to use dispatch technology to track and assign work accurately. Responsibilities:• Receive service requests and incoming calls, gather key details, and prioritize needs based on urgency and scheduling requirements.• Assign work to the appropriate drivers, technicians, or field personnel while maintaining efficient coverage and timely response.• Use computer-aided dispatch tools to update job statuses, monitor activity, and keep records accurate throughout the day.• Communicate clearly with customers and internal teams to provide updates, confirm schedules, and resolve routine service questions.• Coordinate logistics across multiple requests to help balance workloads, route assignments, and service timing.• Maintain organized documentation of dispatch activity, customer interactions, and operational changes in the appropriate systems.• Escalate service issues, delays, or exceptions when needed to support smooth resolution and minimize disruption.• Support overall call center operations by handling high-volume communication with accuracy, professionalism, and attention to detail. The salary range for this position is $23/hr to $25/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-05-19T00:00:00Z

Dispatcher Job in Itasca, IL | Robert Half