We are looking for a Customer Service Representative to support a high-volume service environment in Irvine, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized, and enjoys helping customers through phone-based interactions. In this role, you will manage inquiries, process orders accurately, and provide responsive support across inbound and outbound calls.<br><br>Responsibilities:<br>• Handle a steady flow of incoming customer calls and provide timely, attentive assistance<br>• Place outbound calls as needed to follow up on requests, confirm information, or resolve service issues<br>• Enter customer orders into internal systems with close attention to accuracy and completeness<br>• Respond to questions related to products, services, order status, and general account support<br>• Document customer interactions clearly to maintain accurate service records and support continuity<br>• Work efficiently within a call center setting while meeting quality and responsiveness expectations

• Previous experience in customer service, preferably in a call center or phone-based support role<br>• Ability to manage both inbound and outbound calls in a courteous and detail-focused manner<br>• Strong data entry and order processing skills with a high level of accuracy<br>• Clear verbal communication skills and an attentive, customer-focused approach<br>• Comfortable handling multiple tasks while navigating systems during live customer interactions<br>• Reliable organizational skills and the ability to follow established service procedures

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>