<p>We are looking for a Customer Service Representative to join our team in Lawrence, Indiana. In this Contract to permanent role, you will play a key part in ensuring smooth communication, order processing, and customer satisfaction. This position offers an excellent opportunity to work collaboratively across teams and directly assist customers.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to customer inquiries via phone and email with professionalism and efficiency.</p><p>• Process customer orders accurately and ensure timely tracking and delivery.</p><p>• Collaborate with internal teams to resolve customer issues and streamline workflows.</p><p>• Maintain detailed records of customer interactions and order statuses using relevant software.</p><p>• Utilize tools like Outlook and Teams to manage communications and scheduling effectively.</p><p>• Address inbound calls and emails promptly, providing clear and helpful information.</p><p>• Support data entry tasks to ensure the integrity of customer and order information.</p><p>• Coordinate with shipping providers to monitor and update delivery timelines.</p><p>• Assist in scheduling appointments and managing calendars for client services.</p><p>• Deliver exceptional service while adhering to business casual attire guidelines.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. In this Contract to permanent role, you will provide exceptional support to customers by handling inquiries, processing membership renewals, and ensuring the highest level of service for veterans. This position requires a detail-oriented demeanor and the ability to work efficiently in a high-volume call environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond promptly to customer inquiries and provide accurate information regarding memberships and services.</p><p>• Manage high call volumes during peak periods, handling up to 150 calls per day.</p><p>• Process membership renewals and document customer interactions with precision and attention to detail.</p><p>• Perform data entry tasks, including recording conversations and maintaining accurate records.</p><p>• Utilize software tools such as Microsoft Word and Excel to complete administrative tasks and reports.</p><p>• Ensure a detail-oriented and courteous manner when interacting with customers, addressing their needs effectively.</p><p>• Collaborate with team members to streamline processes and improve service delivery.</p><p>• Uphold business casual dress code standards to maintain a detail-oriented work environment.</p>
<p>We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This contract-to-permanent position involves engaging with customers to address inquiries, resolve issues, and provide exceptional service. If you are passionate about delivering outstanding customer experiences and thrive in a call center environment, we encourage you to apply.</p><p><br></p><p><strong>The shift: Monday - Friday, 10am - 7pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Address customer concerns by opening trouble tickets and tracking the resolution process.</p><p>• Provide clear explanations of product options, associated fees, and services.</p><p>• Utilize customer service tools and systems efficiently to assist customers, ensuring timely and effective support.</p><p>• Follow established procedures to resolve routine issues, seeking guidance when necessary.</p><p>• Maintain performance standards by consistently achieving call center metrics and quality benchmarks.</p><p>• Encourage customers to use self-service platforms and tools for faster solutions.</p><p>• Inform customers about current promotions and upgraded products to enhance their experience.</p><p>• Offer rate quotes and promote prepayment options to support customer needs.</p><p>• Perform additional duties as assigned to support the overall success of the team.</p>
<p>We are looking for a dedicated Customer Service Representative to join a company in Indianapolis, Indiana. In this role, you will provide exceptional support to customers by handling inquiries, managing schedules, and ensuring seamless communication. This position requires a proactive approach to problem-solving and strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and address customer inquiries with professionalism.</p><p>• Manage a multi-line phone system efficiently to ensure seamless communication.</p><p>• Schedule service appointments and coordinate job timelines effectively.</p><p>• Handle billing processes, including creating invoices and ensuring accuracy.</p><p>• Follow up on outstanding payments and assist with collections when necessary.</p><p>• Maintain organized records of customer interactions and service orders.</p><p>• Provide clear and accurate information regarding company services to customers.</p><p>• Collaborate with team members to address customer concerns and resolve issues.</p><p>• Uphold high standards of customer satisfaction by delivering excellent service.</p>
<p>We are looking for a dedicated Member Services Representative to join our team in Carmel, Indiana. This role is ideal for someone who thrives in a fast-paced environment and has excellent attention to detail. As a Contract to permanent position, it offers an opportunity to grow within the organization while contributing to the insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Process member data with precision, ensuring speed and accuracy in all entries.</p><p>• Handle frequent interruptions while maintaining focus and professionalism.</p><p>• Respond to member inquiries via email and other communication platforms.</p><p>• Organize and manage files to support efficient documentation processes.</p><p>• Collaborate with team members to maintain high standards of customer service.</p><p>• Utilize Microsoft Word and Excel to complete administrative tasks effectively.</p><p>• Perform copying and filing duties to support operational needs.</p><p>• Ensure adherence to company procedures and service standards.</p><p>• Monitor and manage daily workflows to meet deadlines.</p><p>• Maintain a positive and helpful attitude while addressing member concerns</p>
<p><strong>Accounts Receivable Specialist</strong></p><p><br></p><p><strong>Contract‑to‑Hire - Northwest Indianapolis - On‑Site - 37.5 Hours/Week</strong></p><p><br></p><p>We’re partnering with a <strong>well‑established nonprofit organization on the northwest side of Indianapolis</strong> to add an <strong>Accounts Receivable Specialist</strong> to their Finance team. This position begins as a <strong>90‑day contract</strong> with strong potential to convert to full‑time.</p><p><br></p><p>This role is fully on‑site <strong>Monday–Friday</strong>, working a <strong>37.5‑hour week</strong> with a <strong>45‑minute lunch</strong>.</p><p><br></p><p><strong>About the Role</strong></p><p>This position supports multiple internal departments and plays a key role in managing the organization’s revenue and collections cycle. The Accounts Receivable Specialist will handle invoicing, payment processing, reconciliations, donor/member record updates, and finance‑related customer service across several programs.</p><p><br></p><p>It’s a great fit for someone who enjoys mission‑driven work, values accuracy, and thrives in a collaborative environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Perform invoicing, payment posting, cash receipts, bank deposits, and all accounts receivable activity across multiple revenue streams.</li><li>Research and resolve discrepancies, monitor past‑due accounts, prepare collection correspondence, and communicate with delinquent account holders.</li><li>Maintain accurate donor, member, and program records; process refunds and adjustments; and support general financial data entry.</li><li>Assist with monthly billing statements, account status reporting, and reconciliation tasks within the organization’s ERP system.</li><li>Process and reconcile fiscal agent reports and support periodic account reconciliations.</li><li>Provide customer service to donors, members, and internal staff while completing general office duties such as mail distribution, filing, and document management.</li></ul><p><strong>Additional Details</strong></p><ul><li>Full on‑site schedule (M–F) until conversion to full‑time</li><li>Occasional evenings/weekends may be required</li><li>Role involves extended computer work and occasional lifting of file boxes</li></ul>
<p>We are looking for an organized and detail-oriented Receptionist to join our team in Indianapolis, Indiana. In this long-term contract role, you will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support to ensure efficient front office operations. The role requires strong communication skills, attention to detail, and proficiency with Microsoft Word and Excel.</p><p><br></p><p>Responsibilities:</p><ul><li>Greet visitors, answer and direct incoming phone calls in a professional manner.</li><li>Maintain the front desk area, keeping it neat and organized.</li><li>Schedule and manage appointments, meetings, and conference room bookings.</li><li>Assist with general administrative tasks, such as filing, copying, and scanning documents.</li><li>Prepare and edit correspondence, memos, and other documents using Microsoft Word.</li><li>Maintain and update spreadsheets for reports, logs, and contact lists using Microsoft Excel.</li><li>Handle mail distribution and courier services.</li><li>Support other team members with administrative tasks as needed.</li><li>Perform data entry and manage basic records.</li><li>Provide excellent customer and client service.</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a vital role in ensuring the smooth operation of the front desk and related administrative tasks. This is a part-time opportunity requiring 20-30 hours per week, offering a dynamic and engaging work environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors, ensuring a welcoming and detail oriented atmosphere.</p><p>• Manage incoming and outgoing mail, including sorting and organizing deliveries.</p><p>• Oversee the setup and cleanup of conference rooms to ensure readiness for meetings.</p><p>• Stock and maintain the break room with necessary supplies and refreshments.</p><p>• Handle phone calls efficiently using a multi-line switchboard system.</p><p>• Provide concierge services to support staff and guests as needed.</p><p>• Maintain cleanliness and organization of the front desk area.</p><p>• Assist with administrative tasks as assigned to support office operations.</p>
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures.<br><br>Responsibilities:<br>• Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups.<br>• Utilize accounting software systems and CRM tools to track and update account statuses.<br>• Handle inbound calls related to billing inquiries and payment resolutions.<br>• Facilitate claim administration and resolve disputes effectively.<br>• Process and reconcile accounts receivable transactions with attention to detail.<br>• Collaborate with internal teams to ensure compliance with company policies and procedures.<br>• Generate reports and analyze data to identify trends and improve collection strategies.<br>• Adapt to flexible work hours while maintaining productivity and meeting deadlines.<br>• Demonstrate proficiency in SAP and other relevant systems to support operational needs.<br>• Provide exceptional customer service while addressing account-related concerns.
1. Analyze sales history and inventory levels for purposes of re-ordering stock merchandise.<br>2. Enter and transmit purchase orders to suppliers.<br>3. Follow-up with suppliers to insure the receipt and accuracy of purchase orders, and the timely delivery of product.<br>4. Send necessary components to suppliers to aid in the production of certain items.<br>5. Assist in resolving any production, shipping, receiving & billing errors.<br>6. Identify and resolve any product quality issues with the supplier.<br>7. Obtain quotes and pricing information from suppliers and maintain supplier pricing spreadsheets.<br>8. Update and maintain the Product, Purchasing, and Supplier Databases.<br>9. Assist in maintaining the accuracy of inventory data.<br>10. Maintain communication with Customer Service regarding merchandise and delivery issues.<br>11. Act as an official representative of the Emblem Sales Division at Department Conventions, Conferences, and at the National Convention as needed. Duties at convention include setting up the sales area, selling, resolving problems, packing up, and other tasks as required.<br>12. Identify problems and determine and implement solutions.<br>13. Prepare statistical reports for management.<br>14. Assist Managers in all duties as directed.<br>15. Other duties as assigned.
<p><strong>Desktop Deployment Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for someone who thinks like an engineer but isn’t afraid to get hands-on with desktop deployment. This role is perfect for a software developer who drifted into systems work, or a sysadmin who enjoys automating, scripting, and streamlining everything they touch. You’ll help build, optimize, and support a large Windows desktop environment while applying the same mindset you’d bring to writing clean, scalable code. </p><p><br></p><p>In this role, you will work closely with other IT teams to ensure that our desktop environment is integrated into our overall network infrastructure. You will have the opportunity to work on a variety of projects, from deploying new desktops and laptops to developing and implementing automation tools to streamline our deployment processes.</p><p><br></p><p>The Desktop Deployment Technician will be responsible for managing multiple tasks and projects simultaneously, while maintaining a high level of accuracy and attention to detail. You will need to be proactive and possess excellent communication skills to provide timely and effective support to end-users and other stakeholders.</p><ul><li>Prepare and deploy desktops and laptops for end-users, including imaging, configuration, and testing.</li><li>Install, configure, and maintain operating systems, software applications, and hardware components.</li><li>Perform upgrades and patches to operating systems, applications, and hardware as required.</li><li>Provide technical support to end-users on desktop-related issues, including troubleshooting, diagnosing, and resolving problems.</li><li>Coordinate with other IT teams to ensure that desktops and laptops are integrated into our overall network infrastructure.</li><li>Document procedures and guidelines related to desktop deployment and support.</li><li>Participate in special projects and initiatives related to desktop deployment and support as required.</li><li>Other duties as assigned</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Indianapolis, Indiana. In this role, you will play a key part in managing overdue accounts and ensuring compliance with federal and state regulations. Your work will focus on providing personalized solutions to borrowers while maintaining organizational standards and promoting financial wellness.<br><br>Responsibilities:<br>• Manage moderately overdue accounts, including auto loans, mortgages, credit cards, and student loans, to prevent charge-offs while adhering to relevant laws and company policies.<br>• Recommend effective loss mitigation strategies to resolve delinquencies and encourage consistent payments.<br>• Handle alerts and notifications related to impound cases, ensuring timely and accurate processing.<br>• Ensure proper issuance of right-to-cure notices and final demand letters prior to initiating foreclosure or repossession.<br>• Coordinate door-knock efforts to engage borrowers before accounts are charged off.<br>• Process cases involving deceased borrowers, including filing claims through Probate Finder.<br>• Perform skip-tracing activities to gather updated information about borrowers.<br>• Support lower-tier delinquency accounts as needed, contributing to overall team performance.
