<p>Robert Half is representing a client in search of a Service Coordinator to join their property management division. The ideal candidate is dependable, detail-oriented, and a self-starter, with excellent customer service skills and the ability to collaboratively support the property management team. To learn more about this role, please call Melissa Tree at 808.452.0254. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer tenant service calls and dispatch service personnel as instructed by the Property Manager.</li><li>Organize, file, and maintain property-related documentation, such as Certificates of Insurance (COIs), lease agreements, and expense documents, in electronic storage systems.</li><li>Assist with property inspections and maintain follow-up records to address unresolved issues promptly.</li><li>Track tenant service requests, ensure completion, and monitor service response times.</li><li>Aid in budgeting and reforecasting by organizing vendor contracts, cost histories, and service-related logs.</li><li>Support capital improvement planning by updating project schedules and timelines.</li><li>Monitor recurring expenses, follow up on missing invoices, and track related activities.</li><li>Update and manage relevant databases, including mailing lists, tenant contacts, and client details.</li><li>Draft, distribute, and manage correspondence, reports, and other property-related documents.</li><li>Track critical property deadlines, such as tax filings, permits, and compliance testing (e.g., fire alarms, elevators).</li><li>Coordinate with vendors, utility providers, and tenants to address issues and maintain relationships.</li><li>Manage certificates of insurance and other key documents, including lease summaries.</li><li>Assist with rent collection, minor account discrepancies, and tenant relations.</li><li>Facilitate the bid process for contracted services.</li><li>Work on special projects under the direction of the Property Manager.</li><li>Liaise with building staff and contractors, such as janitorial, security, and landscaping service providers.</li><li>Calculate utility chargeback amounts based on sub-meter readings.</li><li>Compile and organize reports for distribution.</li><li>Handle other duties as assigned by the Property Manager.</li></ul><p><br></p>
