<p>We are looking for a dedicated Customer Service Representative in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by addressing inquiries and resolving service issues. This position offers an opportunity to work in a dynamic environment while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to address customer inquiries professionally and efficiently.</p><p>• Identify and resolve customer service issues within your designated area of authority.</p><p>• Escalate complex issues outside of your scope to the appropriate department for resolution.</p><p>• Maintain detailed records of all customer interactions and inquiries.</p><p>• Monitor trends in customer service issues and communicate them to support root cause analysis.</p><p>• Perform other duties as assigned by the supervisor to support the team.</p>
<p>We are looking for a dedicated Administrative / Customer Service Representative to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers and assisting the sales department with various administrative tasks. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
<p>A Call Center Representative is responsible for managing inbound and outbound customer interactions to address inquiries, resolve issues, and provide information about products and services. They play a key role in ensuring customer satisfaction and maintaining the company's reputation for excellent customer service. This role typically requires strong communication skills, problem-solving abilities, and the capacity to work in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Handle incoming calls, emails, or chats from customers, addressing their questions, concerns, and needs promptly and professionally.</li><li><strong>Issue Resolution:</strong> Identify customer issues and resolve them efficiently, escalating complex problems to higher-level support when necessary. </li><li><strong>Product Knowledge:</strong> Maintain a thorough understanding of the company’s products, services, and policies to provide accurate information and make recommendations to customers. </li><li><strong>Data Entry:</strong> Accurately document customer interactions, feedback, and inquiries in the company’s Customer Management System (e.g., Salesforce). </li><li><strong>Sales Support:</strong> When applicable, identify opportunities to upsell or cross-sell products and services to meet specific customer needs.</li><li><strong>Performance Metrics:</strong> Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, and call volume targets. </li></ul><p><br></p>
<p>Our company is seeking energized <strong>Call Center Representatives</strong> to provide outstanding customer service in a professional, on-site environment. This role requires strong verbal communication, problem-solving, and conflict resolution capabilities. Successful candidates will assist customers with inquiries, issues, and represent the company’s values in each interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming customer calls and assist with inquiries regarding services or accounts.</li><li>Provide resolutions to issues quickly and accurately, escalating complex challenges appropriately.</li><li>Document customer information and call details into the company CRM system.</li><li>Meet or exceed performance metrics, including response time, call quality, and customer satisfaction.</li><li>Stay updated on company policies, procedures, and service offerings.</li></ul>
<p>A Call Center Representative manages incoming and outgoing customer interactions to provide support, resolve concerns, and offer information about the organization’s products and services. This role is essential for ensuring customer satisfaction and contributing to the company's reputation for excellent service. Strong communication skills, problem-solving abilities, and the ability to thrive in a fast-paced setting are key to success in this position.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Customer Engagement:</strong> Respond to customer inquiries via phone calls, emails, or chats in a prompt and professional manner.</li><li><strong>Problem-Solving:</strong> Diagnose and resolve customer issues, while escalating complex challenges to appropriate team members.</li><li><strong>Expertise in Products:</strong> Develop a comprehensive understanding of company offerings to deliver accurate information and provide tailored recommendations.</li><li><strong>Recordkeeping:</strong> Input customer details, inquiries, and feedback into the company’s Customer Relationship Management (CRM) system, such as Salesforce.</li><li><strong>Sales Assistance:</strong> Identify opportunities for upselling or cross-selling to address customer needs when applicable.</li><li><strong>Performance Standards:</strong> Achieve or exceed key performance metrics, including issue resolution time, customer satisfaction ratings, and call volume benchmarks.</li></ul><p><br></p>
<p>We are looking for a Staff Accountant to join a public accounting firm in the Harrisburg, Pennsylvania area. In this role, you will support small business clients by providing expert financial services, including accounting, tax preparation, and payroll processing. This is an excellent opportunity for a motivated individual to make a meaningful impact in a collaborative and client-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage general accounting tasks, ensuring accuracy and efficiency while utilizing QuickBooks.</p><p>• Process payroll for small business clients, ensuring timely and compliant payroll operations.</p><p>• Handle bookkeeping activities, including data entry, account reconciliations, and AR/AP processing.</p><p>• Prepare and analyze financial statements to provide insights into business performance.</p><p>• Complete individual income tax returns (1040) and assist with partnership and S-corporation tax matters.</p><p>• Support clients with account management and provide recommendations for financial improvements.</p><p>• Collaborate with team members to ensure high-quality service delivery across all accounting functions.</p><p>• Maintain client confidentiality and adhere to all applicable regulations and standards.</p>
<p>Our client is seeking experienced Attorney to join the team in York, Pennsylvania. In this role, you will provide legal expertise and strategic direction for insurance claims, ensuring optimal outcomes for an insurance agency's brokerage clients. This position requires a proactive leader who can guide a team of claim managers while collaborating with internal and external stakeholders to resolve complex insurance matters efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Offer legal counsel and strategic advice on insurance claims to support brokerage clients in navigating complex issues.</p><p>• Oversee and manage a team of Insurance Claim Managers to ensure effective handling of claims processes.</p><p>• Provide expert guidance on policy interpretation, coverage assessments, and claims strategies to maximize client recovery.</p><p>• Collaborate closely with account teams and major insurance carriers to facilitate prompt and effective claim resolutions.</p><p>• Address intricate insurance claims challenges with a focus on delivering client-centric solutions.</p><p>• Develop and implement procedures to enhance the efficiency and accuracy of claims handling.</p><p>• Evaluate and advise on potential risks and legal exposures related to insurance claims.</p><p>• Work with external insurers to negotiate and advocate for favorable outcomes on behalf of clients.</p><p>• Stay updated on industry trends and regulations to ensure compliance and best practices in claims management.</p>
<p>Our client a large industrial corporation is currently seeking a skilled Corporate Counsel to provide expert legal guidance and support within our organization. In this role, you will focus on legal matters related to the construction industry, including contract management, compliance, and dispute resolution. This position is based in Lancaster, Pennsylvania on a hybrid basis. </p><p><br></p><p>Interested candidates who would like to be considered immediately should reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Provide legal advice on federal, state, and local regulations impacting the construction industry and company operations.</p><p>• Draft, review, and negotiate a variety of contracts, including construction agreements and subcontracts.</p><p>• Oversee commercial disputes and litigation, working closely with external legal counsel as needed.</p><p>• Address legal matters related to construction, licensing, employment law, insurance, and regulatory compliance.</p><p>• Stay updated on changes in laws and regulations, analyzing their implications for the business.</p><p>• Assist with mergers and acquisitions activities, including due diligence and preparation of legal documentation.</p><p>• Develop and deliver training sessions on topics such as construction law and employment regulations.</p>
<p>We are looking for a diligent and organized General Office Clerk to join our client's team in Columbia, Pennsylvania. This is a long-term contract position offering an excellent opportunity to contribute to the smooth operation of office functions. The role involves maintaining essential records, managing data entry tasks, and ensuring compliance with safety standards and protocols.</p><p><br></p><p>Responsibilities:</p><ul><li>Maintain and update tracking systems and manage related documentation.</li><li>Enter, organize, and track training information and monthly topics.</li><li>Provide support for training sessions and assist with classroom logistics as needed.</li><li>Monitor and document alerts, updates, and relevant communications.</li><li>Manage incident tracking systems to ensure accurate reporting and documentation.</li><li>Organize, scan, and maintain records to support daily office operations.</li><li>Assist with preparing and updating standards documentation and ensure adherence to policies.</li><li>Generate data reports and provide general administrative and back-office support as needed.</li></ul><p><br></p>
<p>Our client is seeking a motivated and skilled associate to join a respected medical malpractice plaintiff firm based in Lancaster, Pennsylvania. This is an excellent opportunity to grow within a mid-sized firm, with potential for a partner track and long-term career development. The ideal candidates will have strong academic backgrounds and relevant experience in medical malpractice or plaintiff injury cases.</p><p><br></p><p>Interested candidates should reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Represent clients in medical malpractice and plaintiff injury cases, providing expert legal advice and advocacy.</p><p>• Conduct thorough legal research and prepare detailed case analyses to support litigation strategies.</p><p>• Draft and review legal documents, including pleadings, motions, and discovery materials.</p><p>• Manage arbitration proceedings and effectively negotiate settlements on behalf of clients.</p><p>• Collaborate with senior attorneys and other team members to develop comprehensive case strategies.</p><p>• Participate in trials, presenting arguments and evidence to achieve favorable outcomes.</p><p>• Maintain strong communication with clients, ensuring they are informed and supported throughout the legal process.</p><p>• Stay updated on legal developments and precedents in medical malpractice and plaintiff injury law.</p><p>• Handle case management responsibilities, including tracking deadlines and ensuring compliance with procedural requirements.</p>
