We are looking for an experienced Application Support Engineer to join our team on a long-term contract basis in Springfield, Vermont. In this role, you will oversee and maintain enterprise applications, ensuring they meet the needs of clinical, financial, and operational teams. You will collaborate with stakeholders to troubleshoot issues, manage integrations, and optimize system functionality to support organizational goals.<br><br>Responsibilities:<br>• Administer and provide ongoing support for enterprise applications, including behavioral health systems and financial platforms.<br>• Configure system settings, security roles, workflows, and templates to align with user requirements.<br>• Troubleshoot application-level issues across clinical, operational, and financial systems to ensure seamless functionality.<br>• Manage vendor relationships, including support tickets, system upgrades, and release testing.<br>• Develop and maintain integrations using APIs, data feeds, and flat file processes, ensuring efficient data flow across systems.<br>• Conduct SQL queries for reporting, validation, and troubleshooting purposes.<br>• Collaborate with teams to translate clinical and operational needs into technical solutions and system configurations.<br>• Support downstream tools such as Power BI, dashboards, and operational reporting to enhance data accessibility.<br>• Document processes, integrations, and system behaviors to provide clarity and reference for stakeholders.<br>• Participate in change management activities, including testing, training, and go-live support for new system features.
<p><strong>About the Role:</strong></p><p>We’re looking for a hands-on, seasoned technical leader to guide a team in delivering end-to-end technology solutions in a dynamic environment. This role requires strong technical leadership, deep expertise in enterprise policy administration systems, and proficiency with mainframe technologies. A working knowledge of SQL and integration tools is also important. You’ll provide technical guidance, influence solution design, and oversee development and implementation efforts for critical business functionality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead technology teams and drive successful delivery of complex projects</li><li>Build strong partnerships with business stakeholders and product owners</li><li>Ensure effective utilization of resources and adherence to service delivery standards</li><li>Apply technical skills in application development and support while championing process improvements</li><li>Collaborate with architects and developers to maintain standards and define technical roadmaps</li><li>Evaluate technology options and recommend solutions that meet business needs</li><li>Estimate costs and timelines for projects and enhancements</li><li>Maintain detailed knowledge of key business applications and identify modernization opportunities</li><li>Oversee application design, configuration, testing, and release management processes</li><li>Communicate effectively across all organizational levels</li><li>Operate independently in a complex environment to meet service levels</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Computer Science or equivalent experience</li><li>10+ years of experience across the full SDLC, including design, maintenance, and enhancement of applications in a mainframe environment </li><li>Experience leading product or project development teams on enterprise policy administration platforms preferred</li><li>Strong leadership skills with the ability to influence and collaborate in a matrixed organization</li></ul><p><br></p>
About the Role: We’re looking for a experienced technical leader to guide a team in delivering end-to-end technology solutions in a dynamic environment. This role requires strong technical leadership, deep expertise in enterprise policy administration systems, and proficiency with mainframe technologies. A working knowledge of SQL and integration tools is also important. You’ll provide technical guidance, influence solution design, and oversee development and implementation efforts for critical business functionality. Key Responsibilities: Lead technology teams and drive successful delivery of complex projects Build strong partnerships with business stakeholders and product owners Ensure effective utilization of IT resources and adherence to service delivery standards Apply technical skills in application development and support while championing process improvements Collaborate with architects and developers to maintain standards and define technical roadmaps Evaluate technology options and recommend solutions that meet business needs Estimate costs and timelines for projects and enhancements Maintain detailed knowledge of key business applications and identify modernization opportunities Oversee application design, configuration, testing, and release management processes Communicate effectively across all organizational levels Operate independently in a complex environment to meet service levels Qualifications: Bachelor’s degree in Computer Science or equivalent experience 10+ years of experience across the full SDLC, including design, maintenance, and enhancement of applications in a mainframe environment (COBOL, JCL, SQL, CICS, DB2, VSAM, etc.) Experience leading product or project development teams on enterprise policy administration platforms preferred Strong leadership skills with the ability to influence and collaborate in a matrixed organization
<p>We are looking for a skilled Programmer Analyst to join a growing team in the Gilford, NH area. This role is ideal for someone who excels in designing and supporting systems, delivering technical solutions, and collaborating closely with users to resolve issues. As part of our dynamic team, you will play a vital role in developing and maintaining software systems that support multi-environment, multi-divisional, and multi-national operations.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and implement software solutions tailored to multi-environment, multi-divisional, and multi-national business needs.</p><p>• Collaborate with users to analyze system issues and provide effective resolutions.</p><p>• Manage projects from initial concept to completion, ensuring accuracy and adherence to timelines.</p><p>• Create and maintain technical documentation for all development activities and system processes.</p><p>• Provide support for financial systems, including troubleshooting and optimizing functionality.</p><p>• Utilize programming languages such as RPG/400, MySQL, and DB2 to enhance system performance.</p><p>• Work with Enterprise Resource Planning (ERP) systems</p><p>• Analyze business requirements and translate them into technical solutions.</p><p>• Leverage Microsoft Office tools and Visual Basic to create financial analysis tools.</p><p>• Support development and functionality on IBM iSeries and AS400 platforms.</p>
