We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Greenville, South Carolina. This role is within a small and supportive call center environment, offering the opportunity to provide exceptional service to members. This is a Contract to permanent position, ideal for individuals who thrive in fast-paced settings and are passionate about delivering outstanding customer experiences.<br><br>Responsibilities:<br>• Handle incoming member calls with efficiency, ensuring all inquiries are addressed promptly.<br>• Accurately input and update customer information into the system while maintaining high attention to detail.<br>• Provide clear and accurate information regarding financial or banking-related inquiries.<br>• Follow up with customers as needed to resolve issues or provide updates.<br>• Maintain a detail-oriented approach and adhere to business-appropriate dress standards.<br>• Assist in identifying and addressing customer needs to enhance their experience.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Meet or exceed performance metrics related to call handling and customer satisfaction.<br>• Adhere to company policies and procedures while managing sensitive customer information.<br>• Strive to continuously improve service quality through feedback and training.
We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. This is a fast-paced contract position within the manufacturing industry, requiring strong communication skills and the ability to manage multiple tasks efficiently. If you thrive in a dynamic call center environment and excel at providing exceptional customer support, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism.<br>• Deliver excellent customer service by accurately processing data and managing order entries.<br>• Handle email correspondence to ensure customer concerns are addressed effectively.<br>• Schedule and confirm appointments while maintaining detailed records of customer interactions.<br>• Utilize Microsoft Excel and Word to document and organize client information.<br>• Assist with managing both inbound and outbound calls to meet customer needs.<br>• Maintain a high level of accuracy during data entry tasks.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Adhere to company policies and procedures to ensure quality standards are met.<br>• Provide feedback on customer experiences to help improve service processes.
We are looking for a dedicated Customer Service Representative to join our team in Asheville, North Carolina. In this role, you will provide exceptional support to patients and healthcare providers, ensuring smooth communication and outstanding service delivery. This is a Contract to Permanent position, offering an excellent opportunity for growth within the healthcare industry.<br><br>Responsibilities:<br>• Respond promptly to patient inquiries and provide accurate information regarding services or appointments.<br>• Manage inbound and outbound calls to address questions and resolve issues effectively.<br>• Assist healthcare providers by transferring calls and ensuring seamless communication.<br>• Handle order entry and maintain accurate records within the system.<br>• Collaborate with team members to ensure timely follow-up with patients and doctors.<br>• Deliver excellent customer service by addressing concerns with empathy and professionalism.<br>• Utilize call center software to track and manage customer interactions.<br>• Maintain a high level of organization and attention to detail in all tasks.
We are looking for a dedicated Sales Support team member to join our team in Greenville, South Carolina. This is a Contract-to-permanent position, offering an excellent opportunity to contribute to sales operations and grow within the role. The ideal candidate will play a key role in ensuring a seamless experience for customers and supporting the sales team in achieving their goals.<br><br>Responsibilities:<br>• Provide assistance to the sales team by managing order entry and ensuring accuracy in processing.<br>• Handle inbound and outbound sales inquiries with efficiency and professionalism.<br>• Support post-sales activities to maintain customer satisfaction and resolve any issues.<br>• Collaborate with the sales department to coordinate and enhance operational workflows.<br>• Maintain detailed records of sales transactions and customer communications.<br>• Assist in creating and delivering sales reports to track performance metrics.<br>• Respond promptly to customer queries, ensuring a positive experience.<br>• Work closely with other departments to ensure timely delivery of goods and services.<br>• Participate in sales planning and strategy discussions to improve overall results.
We are looking for a motivated and detail-oriented Sales Support specialist to join our team in Greenville, South Carolina. In this Contract-to-Permanent position, you will play a key role in supporting the sales process, ensuring seamless communication between teams, and assisting with client needs. This is an excellent opportunity for someone with a background in sales and a passion for delivering exceptional service.<br><br>Responsibilities:<br>• Assist in managing both inbound and outbound sales activities to drive business growth.<br>• Provide support to the sales team by handling post-sales inquiries and resolving client issues.<br>• Accurately process and manage order entries, ensuring all details are correct and up-to-date.<br>• Collaborate with internal teams to ensure smooth communication and alignment on sales strategies.<br>• Follow up on leads and maintain strong relationships with potential and existing clients.<br>• Prepare sales reports and documentation to track progress and identify opportunities for improvement.<br>• Address customer concerns promptly and professionally to enhance satisfaction.<br>• Proactively identify opportunities to improve sales processes and increase efficiency.<br>• Support business development initiatives by contributing to the identification of new market opportunities.
<p>Growing local CPA firm is seeking a <strong>Tax Senior or Manager</strong> to join their team. This role will manage and review complex individual and business tax returns, lead client relationships, and support staff development.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review federal and state tax returns for individuals, partnerships, and corporations</li><li>Advise clients on tax planning and compliance</li><li>Supervise, train, and mentor staff accountants</li><li>Assist with firm process improvements and client growth initiatives</li></ul>
