<p>We are looking for a detail-oriented and customer-focused Collections Specialist to join our team in Fremont, Ohio. In this contract position, you will play a pivotal role in managing accounts receivable and ensuring timely collections while fostering positive relationships with clients and students. This role is ideal for someone who thrives in a fast-paced environment and has a passion for problem-solving and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage accounts receivable to ensure timely collection of outstanding balances.</p><p>• Communicate with students and clients to address payment issues, establish payment plans, and resolve account discrepancies.</p><p>• Develop and implement a clear communication strategy for collections processes.</p><p>• Provide in-person support, offering guidance and assistance with payment plans and account adjustments.</p><p>• Collaborate with internal teams to ensure accurate billing and account records.</p><p>• Escalate unresolved accounts to the Attorney General’s office when necessary, following established procedures.</p><p>• Maintain consistency in collections processes and ensure compliance with organizational policies.</p><p>• Offer patience and understanding when working with younger individuals, fostering a supportive and customer-focused approach.</p>

<p>• Proven experience in collections, accounts receivable, or a related field.</p><p>• Strong customer service skills with the ability to handle sensitive situations professionally.</p><p>• Exceptional communication and interpersonal skills, with the ability to explain financial matters clearly.</p><p>• Strong organizational skills and attention to detail.</p><p>• Ability to work onsite Monday through Friday, 8:00 AM to 5 PM, in Fremont, Ohio.</p><p>• Bachelor’s degree preferred, but candidates with relevant experience or an Associate’s degree will be considered.</p>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>