Essential Functions <br> Respond to all customer inquiries, questions, and RFQ’s <br> Develop system for following up on quotes to identify likelihood of order <br> Understand customers’ needs and communicate to production team to ensure satisfaction <br> Setup and host customer and vendor visits via video, and/or in person <br> Daily meeting with production manager, operations manager, engineering to review any open quotes and/or <br>order fulfillment concerns <br> Enter quotes and sales orders into ERP system (ProfitKey®), ensuring accuracy <br> Maintain major sales analysis spreadsheets, open quote log, and any custom report as requested <br> Prepare weekly posts for social media sites (LinkedIn etc.) <br> Attend trade shows as requested (US Locations) <br> Maintain database integrity within ProfitKey® ERP Software <br> Maintain a database of current and potential customers with CRM <br> Review technical drawings for manufacturability with the support of engineering as needed <br> Prepare customer reports and access customer portals as needed. <br>Education <br>- Associate’s degree in business administration, applied science or engineering <br> <br>Experience Details <br> <br>- Manufacturing technical sales support and/or officer administrator role – 1 year preferred <br>- Customer service experience <br>- High working knowledge of Microsoft Excel, Outlook, TEAMS, and other Office suite applications
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
<p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Administrator/Specialist to join their team in Milford, Massachusetts. You will serve as a key business partner to the field sales organization, supporting the review of customer sales and service agreements, NDAs, and formal bid responses, while collaborating with Legal, senior management, strategic accounts, Risk Management, Finance, Order Services, and Sales. </p><p><br></p><p><strong>Role: </strong>Contracts Administrator/Specialist</p><p><strong>Salary:</strong> $74,000 - $125,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer needs with corporate objectives while minimizing business risk.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal and other internal stakeholders to ensure timely contract review, approval, and execution.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition requirements, pricing and discounting policies, and internal control standards.</li></ul>
<p>*Bookkeeper* Our client is looking for a meticulous and dedicated Bookkeeper to join our team in Boston, Massachusetts. This hybrid role offers flexible working hours and combines accounting expertise with administrative responsibilities. The ideal candidate will possess strong QuickBooks skills, excellent communication abilities, and a proactive approach to managing financial and organizational tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor bills, purchase orders, and client invoices efficiently, ensuring accuracy in managing approximately 100 invoices per month.</p><p>• Handle accounts payable and receivable, including deposits and collections, while maintaining detailed records.</p><p>• Monitor and track monthly license usage for clients, preparing accurate billing statements.</p><p>• Prepare expense reports, payroll, sales tax returns, and contractor 1099s in compliance with regulations.</p><p>• Coordinate HR-related tasks such as benefits administration and employee onboarding in collaboration with external partners.</p><p>• Communicate effectively with clients, including addressing overdue payments with professionalism and patience.</p><p>• Identify and resolve billing discrepancies promptly while providing support for administrative projects.</p><p>• Collaborate with technical and engineering teams, developing a working knowledge of industry-specific terminology.</p><p>• Maintain high standards of adaptability and teamwork, contributing to a dynamic and cooperative work environment.</p>
<p>Robert Half's client is looking for a detail-oriented order entry clerk for a short term coverage within their Customer Service department!</p><p><br></p><p>Responsibilities include:</p><p>- Customer service</p><p>- Email correspondence</p><p>- Processing orders</p><p>- Order entry</p><p>- Collaborating with sales team and customers</p><p>- Ensuring timely delivery of orders</p><p>- ERP experience is a MUST! </p><p><br></p><p>Start Date: Asap!</p><p>Duration: ~ 3months</p><p>Hours: 8:30am-5pm | M-F</p><p>Work type: Remote</p><p>Pay Rate: $18-$21 (based on experience)</p><p><br></p><p>**If interested, APPLY now!</p>
<p>A leading investment organization is seeking a Finance professional to join its Boston team. In this role, you’ll partner with investment, legal, tax, and operations teams to support a diversified portfolio and ensure high‑quality accounting, reporting, and performance analysis.</p><p>You will take a key role in overseeing real assets investments—such as real estate, private credit, and private equity—while contributing to broader cross‑asset initiatives. This position offers the opportunity to collaborate with internal stakeholders and external partners, maintain regulatory compliance, and support the full lifecycle of portfolio investments.</p>
We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. In this role, you will act as the first point of contact for visitors and provide essential administrative support to ensure smooth daily operations. This is a long-term contract position offering an excellent opportunity to grow within a dynamic and supportive environment.<br><br>Responsibilities:<br>• Greet visitors and ensure proper check-in procedures are followed, including issuing visitor badges.<br>• Serve as the primary contact for event guests, managing check-ins and providing assistance as needed.<br>• Create and manage work orders to support operational needs.<br>• Issue parking passes to visitors and employees in accordance with procedures.<br>• Answer and direct calls using a multi-line phone system, ensuring clear and effective communication.<br>• Organize and maintain files for easy access and retrieval.<br>• Schedule and coordinate appointments to support business activities.<br>• Handle email correspondence promptly and efficiently.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform administrative tasks effectively.
We’re looking for a friendly and detail oriented Receptionist in Hampton, NH to be the first point of contact for our office. This is an ongoing post. <br> Responsibilities: Greet and welcome visitors in a detail oriented, friendly manner Answer and route incoming phone calls Manage front desk operations and maintain a clean reception area Schedule appointments and update calendars Handle incoming/outgoing mail and deliveries Perform light administrative tasks (data entry, filing, email support)
<p><strong> </strong>We are looking for a dedicated Receptionist Lead/Front Office Coordinator to join our team on a contract basis in Boston, MA. In this contract role role, you will be a core asset in completing the following responsabilities: </p><p><br></p><p><strong><u>Job duties</u></strong> </p><p><em> Front Desk Guest Experience </em></p><p> - Ensure a professional welcoming and seamless guest experience at all times. </p><p> - Welcome visitors clients and guests manage visitor check-in building security requirements and access badges. </p><p> - Escort guests to meeting rooms and notify hosts of arrival. </p><p> - Understand client expectations and deliver consistent 5-star service. </p><p> - Respond to guest needs and requests promptly and professionally. </p><p> - Answer and direct calls manage messages and meeting room inquiries. </p><p> - Monitor reception inbox ensuring timely responses. </p><p><em> Meeting Hospitality Support </em></p><p> - Book meeting rooms accurately using approved systems ensure A/V room setup and food and beverage needs are captured. </p><p> - Assist with hospitality setup including beverages and food service. </p><p> - Coordinate internal and external catering as needed. </p><p><em> Office Operations Facilities Support </em></p><p> - Manage office supplies and kitchen inventory including weekly food orders. </p><p> - Manage incoming and outgoing mail packages and deliveries. </p><p> - Coordinate with building management and vendors cleaning maintenance IT. </p><p> - Coordinate equipment maintenance and vendor support escalate unresolved issues when needed. </p><p> - Maintain workplace tidiness and readiness across shared spaces. </p><p> - Support staff events team-building activities and onsite functions. </p><p><em> Budget and Invoice Support </em></p><p> - Manage office budgets and allocate invoicMes accurately to the correct Line of Business and opportunity numbers. </p><p> - Process invoices ensuring accurate coding. </p><p> - Review monthly budget reports to ensure spending compliance and proper allocation. </p><p><em> Onboarding Employee Support </em></p><p> - Assist with new-hire onboarding including desk setup...</p>
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
<p>Our client is hiring a senior finance professional to join a high-performing portfolio finance team supporting private equity, real assets, and private company investments.</p><p><br></p><p>This role owns valuation, accounting, and reporting for complex private investments and works closely with investment, legal, tax, and compliance teams across the full transaction lifecycle. You’ll also contribute to portfolio-wide initiatives, process improvements, and technology-driven enhancements in a fast-paced, sophisticated investment environment.</p>
<p>Are you an experienced Medical Collector with in-depth knowledge of Medicaid and Medicare reimbursements specific to Massachusetts? Our company is seeking a detail-oriented professional with strong hospital revenue cycle experience to join our team and help drive collections success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform collections for Medicaid and Medicare accounts in accordance with Massachusetts regulations and payer requirements.</li><li>Work closely with hospital revenue cycle teams to resolve outstanding A/R and minimize denials.</li><li>Analyze patient accounts, secure accurate and timely reimbursements, and escalate complex cases as needed.</li><li>Review EOBs, payments, and remittance advices to ensure correct posting and balance resolution.</li><li>Communicate effectively with payers, internal departments, and patients to resolve issues.</li><li>Maintain detailed and accurate notes in billing systems, adhering to compliance and privacy regulations.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with revenue cycle management software.</li><li>Knowledge of Massachusetts-specific Medicaid (MassHealth) policies.</li><li>Related micro credentials or certifications in health data management or medical billing are a plus</li></ul><p><br></p>
<p>We are looking for a dedicated HIMs Clerk to join our healthcare team in Lawrence, Massachusetts. In this role, you will play a key part in managing medical records, ensuring accurate documentation, and supporting the organization’s operational needs. This is a long-term contract position requiring onsite work Monday through Friday.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate scanning and indexing of medical records, with a focus on birth certificates.</p><p>• Prepare documents for processing by organizing and verifying their completeness.</p><p>• Maintain compliance with TRICARE and other healthcare regulations during record management.</p><p>• Collaborate with team members to ensure timely and efficient handling of medical records.</p><p>• Address offshore and onsite data management needs as required.</p><p>• Ensure the security and confidentiality of patient information.</p><p>• Utilize electronic systems to support the organization’s medical recordkeeping processes.</p><p>• Assist in resolving discrepancies or issues related to documentation and indexing.</p><p>• Provide support in maintaining the accuracy and accessibility of the hospital’s records system. Robert Half is seeking a detail-oriented <strong>Health Information Clerk</strong> to support a premier healthcare client in an onsite, metrics-driven role. This <strong>contract-to-permanent opportunity</strong> is ideal for candidates with prior experience in <strong>high-volume records processing</strong> and a strong commitment to accuracy, productivity, and compliance. The Health Information Clerk will play a critical role in maintaining the integrity, organization, and accessibility of patient health records.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately <strong>image, scan, index, and process clinical documentation</strong> in accordance with healthcare and regulatory standards.</li><li><strong>Process birth certificates</strong> and related documentation with strict adherence to confidentiality and accuracy requirements.</li><li>Maintain and meet established <strong>productivity metrics</strong>, including pages scanned per hour and records processed per day.</li><li>Ensure proper <strong>organization, labeling, and quality control</strong> of electronic and paper medical records.</li><li>Identify and resolve documentation discrepancies while maintaining data integrity.</li><li>Follow HIPAA guidelines and organizational policies to protect <strong>patient privacy and sensitive health information</strong>.</li><li>Collaborate with internal departments to support timely and efficient medical records workflows.</li></ul><p><br></p>
