<p>We are looking for a dedicated individual to join our team as a 3rd shift front desk receptionist in Cincinnati, Ohio. In this role, you will be the first point of contact for residents, clients, staff, and visitors, ensuring a welcoming and secure environment. This is a contract position that requires excellent communication skills, attention to detail, and the ability to handle emergency situations professionally.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist all individuals entering the facility, including residents, clients, staff, and visitors.</p><p>• Guide visitors to the correct location and notify relevant staff of their arrival.</p><p>• Oversee the entry and exit of visitors to maintain security and report any concerns to the appropriate personnel.</p><p>• Monitor and manage the electronic security system to ensure the safety of the premises.</p><p>• Respond promptly and professionally to emergency situations, including coordinating with fire and police departments.</p><p>• Perform clerical tasks, such as handling inquiries and maintaining records, as assigned.</p><p>• Address residency-related questions in accordance with established procedure.</p>
We are looking for a dedicated and detail-oriented individual to provide front desk support during the 3rd shift at a non-profit agency in Cincinnati, Ohio. This Contract position offers an opportunity to contribute to the smooth operation of a vital community resource while ensuring a welcoming and secure environment for residents, clients, staff, and visitors.<br><br>Responsibilities:<br>• Greet and assist residents, clients, staff, and visitors in a friendly and detail-oriented manner.<br>• Guide visitors to the appropriate location or notify staff of their arrival.<br>• Supervise visitor entry and exit to maintain security and report any concerns to the program facilitator.<br>• Monitor the electronic security system to ensure safety and security.<br>• Collaborate with emergency services such as fire and police departments when necessary.<br>• Support emergency procedures, including evacuations and fire drills.<br>• Perform assigned clerical tasks to support front desk operations.<br>• Respond to inquiries regarding residency in accordance with established guidelines.
<p>We are looking for a dedicated Customer Service Representative to join our dynamic team in Cincinnati, Ohio. In this Contract to permanent position, you will play a vital role in ensuring exceptional client satisfaction by addressing inquiries, resolving issues, and managing communication across multiple platforms. This role requires strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound customer calls, addressing inquiries and providing accurate information.</p><p>• Manage email correspondence to resolve customer concerns and deliver timely updates.</p><p>• Process data entry tasks with precision to maintain accurate records and documentation.</p><p>• Schedule customer appointments efficiently while coordinating necessary follow-ups.</p><p>• Handle order entry tasks, ensuring accuracy and adherence to company procedures.</p><p>• Utilize Microsoft Excel and Word to create reports and update relevant documents.</p><p>• Maintain a high level of professionalism while interacting with customers in both inbound and outbound calls.</p><p>• Collaborate with team members to enhance customer service strategies and improve workflows.</p><p>• Ensure all interactions align with company policies and standards for quality service.</p>
We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction.<br>• Manage outbound calls to follow up on prospects and maintain clear communication with clients.<br>• Accurately enter and update customer data into the CRM system while adhering to company standards.<br>• Process orders and ensure all related documentation is completed in a timely manner.<br>• Use Microsoft Excel to organize and analyze data for reporting purposes.<br>• Collaborate with team members to address customer concerns and provide resolutions.<br>• Maintain detailed records of all correspondence and interactions for future reference.<br>• Assist in tracking and documenting customer feedback to improve service quality.<br>• Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.