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Customer Service Representative
<p>We are seeking an experienced Customer Service Representative to become an integral part of our team. In this role, you will play a key part in ensuring high customer satisfaction by efficiently addressing inquiries, concerns, and issues.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Promptly respond to customer inquiries with professionalism and courtesy.</li><li>Effectively handle and resolve customer complaints and escalations.</li><li>Process customer orders, forms, applications, and service requests accurately.</li><li>Offer detailed information regarding the company’s products and services.</li><li>Accurately document all customer interactions, including inquiries, complaints, and the actions taken.</li><li>Support team performance by ensuring compliance with established policies and procedures.</li><li>Build and maintain strong customer relationships by keeping database records up to date.</li><li>Complete additional tasks or projects as directed by management.</li></ul><p><br></p>
<p><strong>Qualifications:</strong></p><ul><li>At least 2 years of customer service experience.</li><li>Proficiency with customer service software, databases, and CRM platforms.</li><li>Strong verbal and written communication abilities.</li><li>Outstanding interpersonal skills and adept problem solving abilities.</li><li>High attention to detail and accuracy.</li><li>Ability to remain composed and professional under pressure.</li></ul><p><br></p>
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>
  • Eugene, OR
  • onsite
  • Temporary
  • 18 - 23 USD / Hourly
  • <p>We are seeking an experienced Customer Service Representative to become an integral part of our team. In this role, you will play a key part in ensuring high customer satisfaction by efficiently addressing inquiries, concerns, and issues.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Promptly respond to customer inquiries with professionalism and courtesy.</li><li>Effectively handle and resolve customer complaints and escalations.</li><li>Process customer orders, forms, applications, and service requests accurately.</li><li>Offer detailed information regarding the company’s products and services.</li><li>Accurately document all customer interactions, including inquiries, complaints, and the actions taken.</li><li>Support team performance by ensuring compliance with established policies and procedures.</li><li>Build and maintain strong customer relationships by keeping database records up to date.</li><li>Complete additional tasks or projects as directed by management.</li></ul><p><br></p>
  • 2026-04-02T00:00:00Z

Customer Service Representative Job in Eugene, OR | Robert Half