<p>The Asset Manager Assistant provides administrative and operational support to the Asset Management team, ensuring accurate documentation, timely communication, and high-quality service for tenants, property owners, and internal stakeholders. This role supports day-to-day servicing activities, document execution, and internal database management.</p><p><strong>Location:</strong> Onsite – El Segundo, CA</p><p> <strong>Schedule:</strong> 20 hours per week</p><p> <strong>Hours:</strong> Flexible schedule during normal business hours</p><p>Key Responsibilities</p><p><strong>Administrative & Case Management Support</strong></p><ul><li>Manage departmental email and phone inquiries; create and maintain cases within the servicing platform for Asset Manager review.</li><li>Update case notes and ensure accurate documentation tracking within internal systems.</li><li>Assist with updating internal databases and support short-term and ongoing projects as assigned.</li></ul><p><strong>Document & Records Management</strong></p><ul><li>Scan, sort, and distribute department mail.</li><li>Upload notices, real estate agreements, easements, assignments, and other related documentation into the company database.</li><li>Prepare and distribute documentation including welcome letters, easements, assignment documents, and W-9 forms to tenants for payment redirection.</li><li>Facilitate execution and notarization of documents requiring wet signatures; track completion and upload finalized documents.</li></ul><p><strong>Tenant & Property Owner Support</strong></p><ul><li>Correspond with tenants and property owners via phone and email in a professional and responsive manner.</li><li>Assist with site access requests by coordinating communication between tenants and landlord contacts.</li><li>Research and respond to property owner and tenant inquiries, including title searches and documentation requests.</li></ul><p><strong>Quality Control & Compliance Support</strong></p><ul><li>Support the review of site-specific documentation to ensure accuracy, completeness, and quality standards are met.</li><li>Maintain organized and up-to-date records to support asset compliance and servicing requirements.</li></ul><p><strong>Customer Service</strong></p><ul><li>Provide professional, high-quality customer service to internal teams and external stakeholders.</li><li>Ensure timely follow-up and effective issue resolution.</li></ul><p><br></p><p><br></p>

<p>Qualifications & Skills (Optional)</p><ul><li>Previous experience in administrative support, real estate, asset management, or a related field preferred.</li><li>Strong organizational skills and attention to detail.</li><li>Comfortable working with databases and document management systems.</li><li>Excellent written and verbal communication skills.</li><li>Ability to manage priorities independently in an onsite environment.</li></ul><p><br></p>

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