<p>We are looking for a Tier III Support Technician to serve as an escalation point for complex technical issues and support enterprise IT environments across endpoints, servers, and cloud platforms. This role requires deep technical troubleshooting, systems administration skills, and the ability to work independently on advanced issues and projects.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as Tier III escalation support for complex endpoint, system, and network issues</li><li>Troubleshoot Windows/macOS endpoints, servers, and enterprise applications</li><li>Administer Active Directory, Group Policy, Microsoft 365, and identity platforms</li><li>Manage endpoint management tools (Intune, SCCM/MECM, JAMF, etc.)</li><li>Diagnose and resolve performance, security, and configuration issues</li><li>Implement and support security policies, patching, and vulnerability remediation</li><li>Collaborate with network, server, and security teams on infrastructure projects</li><li>Document solutions, procedures, and knowledge base articles</li><li>Mentor Tier I/II technicians and provide technical guidance</li></ul><p><br></p>
<p>We are looking for a skilled Tech Support Lead to oversee IT operations and provide exceptional technical assistance to our team. Based 35 miles northeast of downtown Atlanta and this role requires a proactive individual capable of managing support systems, troubleshooting issues, and ensuring seamless functionality of IT resources. The ideal candidate will excel in customer service, problem-solving, and maintaining high standards of efficiency and communication.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive technical support, ensuring IT systems operate smoothly and meet business requirements.</p><p>• Track and manage service requests and incidents using the Helpdesk system, guaranteeing accuracy and timely resolutions.</p><p>• Diagnose and resolve issues related to applications, hardware, and systems, collaborating with vendors when necessary.</p><p>• Maintain high levels of customer satisfaction by adhering to service level agreements and providing clear, effective communication.</p><p>• Investigate and address system disruptions, enhancing functionality, availability, and performance.</p><p>• Provide user support for company systems, gather requirements for improvements, and drive adoption initiatives through training and communication.</p><p>• Facilitate IT onboarding and offboarding processes, ensuring secure and efficient management of user access and equipment.</p><p>• Develop and maintain knowledge base documentation to standardize processes and solutions.</p><p>• Lead on-site IT service improvement projects, ensuring successful implementation and adherence to company policies.</p><p>• Escalate unresolved technical issues to higher-level teams while following change management protocols.</p>
<p>We are partnering with a client based in Midtown, Atlanta, GA that is looking to add a Systems Support Analyst to their growing IT team. This is a great opportunity for someone who is Mac-focused, service-oriented, and enjoys providing white-glove support in a creative, fast-paced environment. You’ll support multiple internal teams while working closely with a small, collaborative IT group.</p><p>This role is hybrid (in-office and remote) and offers strong growth potential as the organization continues to expand.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 1 technical support to end users via in-person, remote, chat, and email</li><li>Diagnose and resolve hardware and software issues in a primarily macOS environment, with some Windows support</li><li>Deliver white-glove customer service and clear communication to users at all levels</li><li>Image, configure, and onboard new users and machines (primarily Macs)</li><li>Install, test, and configure workstations, peripherals, and software</li><li>Support Adobe Creative Cloud and creative production tools</li><li>Use Kandji (Iru) for Mac endpoint management (Jamf experience a plus)</li><li>Log, track, and document support requests in the help desk system</li><li>Escalate complex or urgent issues to senior team members as needed</li><li>Support and maintain office AV equipment for internal and client meetings</li><li>Assist with inventory tracking for hardware, software, and licenses</li><li>Partner closely with a small (4-person) IT team to support day-to-day operations</li></ul>
<p>Our client is a high-growth, profitable tech company reshaping the insurance industry. While this space isn’t known for being “high-tech,” they're changing that narrative—building solutions that were once thought impossible. As a Quality Engineer, you’ll play a pivotal role in ensuring our products not only work flawlessly but set the gold standard for reliability in the industry.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>· Design & Lead – Build evolving test strategies for new features and functionality, ensuring quality is baked in from day one.</p><p>· Engineer Confidence – Develop and maintain a robust library of test approaches across web and mobile, so our teams can move fast without breaking things.</p><p>· Test Smart – Execute both manual and automated testing, leveraging the right tools to keep our suite resilient.</p><p>· Be the Product Expert – Dive deep into our offerings, collaborate with Product Support & Development, and track down root causes with precision.</p><p>· Raise the Bar – Champion quality practices across engineering, helping teammates ship with confidence.</p>
<p><strong>Overview</strong></p><p>As a Software Engineer, you’ll play a critical role in designing and developing the products that power our client's business. This is a hands-on role where you’ll build new features, own major initiatives, and directly influence the tools driving industry change.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>• Build & Innovate – Develop new features for existing products while also architecting entirely new product suites and initiatives.</p><p> • Own the Stack – Design, implement, and maintain scalable backend APIs, powering both web and mobile applications.</p><p> • Collaborate & Mentor – Work on a small, high-performing team, contribute to code reviews, and support junior developers in growing their craft.</p><p> • Shape the Future – Leverage modern frameworks and cloud technologies to push the boundaries of what’s possible in insurance tech.</p>
<p>As a <strong>Senior React Native Mobile Engineer</strong>, you’ll play a critical role in designing and developing the mobile experiences that power our business. This is a hands-on role where you’ll lead major initiatives, build new capabilities, and raise the bar on reliability, performance, and quality across iOS and Android.</p><p><br></p><p><strong>What success looks like (first 90 days)</strong></p><p>· Deliver one meaningful feature or platform improvement end-to-end (design, build, release, iterate).</p><p>· Improve reliability in field workflows (offline-first capture, sync behavior, error recovery).</p><p>· Identify and address top crashes, performance, or usability issues with measurable impact.</p><p>· Strengthen engineering quality through testing, instrumentation, and release hygiene.</p><p>· Establish strong operating rhythm with Product, Design, Backend, and field stakeholders.</p><p><br></p><p><strong>What You'll Do</strong></p><p>· <strong>Build and Innovate:</strong> Develop new features for our mobile applications while helping architect new mobile product initiatives.</p><p>· <strong>Lead major initiatives: Own</strong> technical design, tradeoffs, and delivery for key areas of the app from discovery through rollout.</p><p>· <strong>Field-first reliability</strong>: Improve offline-first capture, background sync, and data integrity in low-connectivity environments.</p><p>· <strong>Evolve our architecture:</strong> Design, implement, and maintain a scalable React Native codebase (navigation, state management, modularity, offline patterns, performance).</p><p>· <strong>Ship with quality</strong>: Leverage modern mobile testing practices, instrumentation, and CI/CD to improve reliability and accelerate delivery.</p><p>· <strong>Collaborate and Mentor:</strong> Work on a small, high-performing team, contribute to code reviews, pair with teammates, and support junior developers in growing their craft.</p>
<p><strong>✨ Legal Assistant / Paralegal Opportunity – Join a Premier Litigation Team! ✨</strong></p><p>📍 <strong>Location:</strong> Atlanta, GA </p><p> 🕒 <strong>Schedule:</strong> Full-time | 9:00 AM – 5:30 PM | Occasional OT with compensation</p><p> 💼 <strong>Role Type:</strong> Hybrid Legal Assistant / Paralegal</p><p><br></p><p>Are you an <strong>organized, detail-oriented professional</strong> who thrives in a fast-paced environment? Do you want to work with a <strong>sophisticated legal team</strong> on high-stakes civil litigation matters? If so, this is your chance to elevate your career!</p><p><br></p><p><strong>What You’ll Do As A Legal Assistant / Paralegal :</strong></p><p>✅ Organize and maintain case files in both digital and physical formats</p><p>✅ Prepare and proofread correspondence for clients, courts, and opposing counsel</p><p>✅ Coordinate attorney schedules, travel arrangements, and deadlines</p><p>✅ Handle electronic and paper filings for motions and pleadings in state and federal courts</p><p>✅ Assist with drafting, reviewing, and formatting legal documents and trial materials</p><p>✅ Support attorneys during hearings, depositions, and trial preparation</p><p>✅ Contribute to trial team efforts when needed</p>
