<p>Position summary </p><p> The Operations Supervisor is an independent leader helping manage the day-to-day people operations and client. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Ensure team provides outstanding service to client while building strong customer relationships </p><p> - *Create an environment conducive to service expansions and new business opportunities </p><p> - *Maximize profitability through the effective utilization of labor and resources </p><p> - *Immediately resolve any operational problems or issues </p><p> - *Produce required reports on schedule </p><p> - *Coordinate workflow within the team prioritizing jobs and delegating duties to associates </p><p> - *Balance teams day-to-day work assignments with projects and ad hoc requests related to mail volume reprographics requests conference room set up and vendor management </p><p> - *Monitor workflow to ensure jobs are completed efficiently accurately and within deadlines </p><p> - *Train new employees on policies and procedures </p><p> - *Address performance issues among team members </p><p> - *Work with manager to create development plans and challenging assignments for team members </p><p> - *Escalate to manager client or team concerns to proactively resolve issue</p>
