We are looking for a Customer Service Representative to support a university-affiliated summer program in Lakewood, Colorado. This Contract position is ideal for someone who communicates with warmth and professionalism, helps callers feel at ease, and can stay organized while handling administrative tasks in a small office setting. The role combines customer support with light clerical work and requires someone who is comfortable using technology, managing details accurately, and adapting to a collaborative, fast-moving environment. Responsibilities: • Respond to incoming calls and inquiries with patience, professionalism, and a reassuring approach that creates a positive experience for customers. • Provide clear and friendly assistance to students, families, or program participants by answering questions and guiding them through available services or next steps. • Enter information accurately into office records and program systems, maintaining organized and up-to-date data. • Support administrative operations by filing documents, maintaining shared materials, and keeping workspace resources accessible. • Use camp or program databases and related digital tools to locate information, update records, and assist with daily office tasks. • Contribute to a small team environment by remaining flexible, sharing workspace as needed, and helping the office stay efficient during busy seasonal periods. • Make or receive outbound and inbound customer contacts when needed to confirm details, provide updates, or resolve routine issues.

• Previous experience in customer service, call center support, or a similar front-line service role. • Ability to communicate with empathy, maintain a friendly tone, and build trust with customers over the phone and in person. • Comfortable using computers and learning office or program databases quickly. • Strong attention to detail with the ability to complete data entry and filing tasks accurately. • Capable of managing multiple priorities in a compact, shared office environment. • Dependable, adaptable, and able to work effectively with a small team. • Detail-oriented verbal communication skills, including confidence in handling inbound and outbound calls.

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Denver, CO
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Customer Service Representative to support a university-affiliated summer program in Lakewood, Colorado. This Contract position is ideal for someone who communicates with warmth and professionalism, helps callers feel at ease, and can stay organized while handling administrative tasks in a small office setting. The role combines customer support with light clerical work and requires someone who is comfortable using technology, managing details accurately, and adapting to a collaborative, fast-moving environment. Responsibilities: • Respond to incoming calls and inquiries with patience, professionalism, and a reassuring approach that creates a positive experience for customers. • Provide clear and friendly assistance to students, families, or program participants by answering questions and guiding them through available services or next steps. • Enter information accurately into office records and program systems, maintaining organized and up-to-date data. • Support administrative operations by filing documents, maintaining shared materials, and keeping workspace resources accessible. • Use camp or program databases and related digital tools to locate information, update records, and assist with daily office tasks. • Contribute to a small team environment by remaining flexible, sharing workspace as needed, and helping the office stay efficient during busy seasonal periods. • Make or receive outbound and inbound customer contacts when needed to confirm details, provide updates, or resolve routine issues.
2026-05-26T00:00:00Z

Customer Service Representative Job in Denver, CO | Robert Half