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15 results for Sr Customer Service Representative in DeKalb, IL

Sr. Customer Service Representative

DeKalb, IL
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to support customer accounts and sales coordination for a semiconductor and electric components manufacturing environment in Illinois. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced setting, communicates confidently with customers and sales partners, and keeps order flow, pricing, and delivery details organized. The person in this role will serve as a key point of contact for account support, shipping coordination, and reporting while helping strengthen long-term customer relationships. Responsibilities: • Build and maintain strong working relationships with current customers and external sales representatives while identifying opportunities to expand business within existing accounts. • Respond to customer inquiries by providing accurate pricing, product details, order status updates, production timing, and delivery information. • Work closely with manufacturing teams to confirm production timelines and align outbound shipments with customer expectations. • Coordinate with freight carriers and shipping partners to help ensure orders are delivered accurately and on schedule. • Review, maintain, and update customer pricing documentation to support consistency and accuracy across accounts. • Prepare, organize, and share sales activity reports and related account information with internal stakeholders. • Support the return material authorization process for customer returns by coordinating documentation and communication across involved parties. • Handle incoming customer service interactions professionally and resolve issues efficiently using strong communication and problem-solving skills.
2026-07-24T00:00:00Z

Customer Service Representative

Romeoville, IL
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join our team in Romeoville, Illinois in a contract-to-permanent capacity. This role is ideal for someone who thrives in a fast-paced call center setting, enjoys helping customers, and can communicate clearly across a high volume of interactions. The person in this position will support customers by resolving questions, documenting details accurately, and contributing to service and performance goals. Responsibilities:• Manage a steady flow of incoming and outgoing customer calls, providing timely and attentive support related to products, services, and account concerns.• Listen carefully to each customer situation, identify the underlying issue, and deliver practical solutions or route more complex matters to the appropriate team.• Enter and maintain accurate records of customer conversations, requested actions, and follow-up steps within company databases.• Assist customers with order-related questions and complete order entry tasks with close attention to accuracy and detail.• Recognize opportunities to recommend additional products or services that align with customer needs while maintaining a service-focused approach.• Work toward established performance expectations by balancing efficiency, issue resolution, and customer satisfaction during every interaction.• Handle customer concerns and complaints with care, empathy, and sound judgment to support positive outcomes.• Collaborate with internal partners when needed to ensure open items are addressed and customers receive complete and accurate information. The pay range for this position is $19 to $22Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-07-23T00:00:00Z

Customer Service Representative

Downers Grove, IL
onsite
Temporary to Hire
18.525 - 19.5 USD / Hourly
We are looking for a Customer Service Representative to join our agriculture team in Woodridge, Illinois in a contract role with permanent potential. This position serves as a key point of contact for customers and sales partners, ensuring orders are handled accurately and inquiries are resolved with professionalism. The ideal candidate is organized, responsive, and comfortable managing a high volume of order activity, calls, and account details while delivering a strong customer experience. Responsibilities: • Serve as the primary contact for customers and sales representatives, providing timely support and guidance throughout the order lifecycle. • Process and oversee orders from initial entry through final resolution, including confirmations, updates, tracking, returns, and claim follow-up. • Complete daily work in the order management system and B2B platform with a strong focus on accuracy and efficiency. • Maintain account and order accuracy across pricing, substitutions, shipment details, product availability, and exception handling throughout the year. • Prepare, organize, and retain sales order documentation and provide requested reports to customers or the sales team. • Share important deadlines, inventory-related updates, and vendor information with customers to support smooth order fulfillment. • Build productive working relationships with internal teams, customers, vendors, and sales partners to promote excellent service. • Manage multiple inbound and outbound calls while prioritizing customer issues, resolving concerns, and keeping daily tasks on schedule. • Contribute ideas for process and system improvements, and assist with testing, training, and other special projects as needed.
2026-07-24T00:00:00Z

Customer Service Representative

Lombard, IL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support customer interactions for a manufacturing-related program in Lombard, Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles inquiries effectively, and maintains accurate records while delivering dependable service. The person in this role will assist callers with questions, payment-related support, and issue resolution while working closely with internal team members when concerns require escalation. Responsibilities: • Respond to incoming customer calls promptly and courteously, maintaining a detail-oriented and helpful approach throughout each interaction. • Investigate customer questions and resolve concerns related to program activity by gathering details and providing clear information. • Record thorough and accurate notes from each customer interaction in the designated tracking system on a daily basis. • Alert the team lead to sensitive, urgent, or unresolved matters so they can be addressed in a timely manner. • Guide customers through payment processes, including support for credit card transactions connected to violations. • Review email and internal communication channels each day to stay informed and respond to messages as needed. • Complete additional customer service and administrative tasks assigned to support team operations. • Enter and update customer information accurately while maintaining organized service records.
2026-07-24T00:00:00Z

Customer Service Representative

Elgin, IL
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a contract-to-hire position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts for example Walmart, Costco, etc. Responsibilities:• Provide exceptional customer support by handling inquiries and resolving issues efficiently.• Manage order entry processes with accuracy and attention to detail.• Communicate effectively with clients and internal teams to ensure smooth operations.• Handle both inbound and outbound calls with professionalism and a customer-focused approach.• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.• Act as a reliable point of contact for customers, keeping them informed throughout the process.• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.• Identify and implement solutions proactively, navigating challenges independently when needed.• Collaborate with team members to support the needs of large retail clients effectively.• Stay organized and adaptable in a fast-paced environment.
2026-07-22T00:00:00Z

Customer Service Representative

Beloit, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling a steady volume of customer interactions, and ensuring requests are resolved accurately and professionally. The person in this role will serve as a key point of contact for callers while also managing order-related tasks and maintaining a high standard of service. **ON SITE ONLY** Responsibilities:• Respond to incoming calls with professionalism, provide clear information, and address questions or concerns in a timely manner.• Assist customers with order entry activities, ensuring details are entered accurately and processed efficiently.• Deliver courteous support across call center interactions while maintaining a positive and service-focused approach.• Handle both inbound and outbound communication as needed to confirm information, follow up on requests, or resolve outstanding issues.• Document customer interactions and updates thoroughly to support accurate recordkeeping and service continuity.• Identify customer needs quickly and guide each interaction toward an effective and satisfactory resolution.• Work closely with team members and internal departments to ensure service requests and order-related matters are completed correctly.
2026-07-21T00:00:00Z

Customer Service Representative

Beloit, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume communication, and ensuring accurate order processing. The person in this role will serve as a dependable point of contact for incoming inquiries while delivering attentive service across phone-based interactions. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.• Handle a high volume of call center interactions while maintaining a strong focus on accuracy and attention to detail.• Enter customer orders accurately into internal systems and verify information for completeness.• Assist callers with questions, requests, and service-related concerns to ensure a positive experience.• Place outbound calls when needed to follow up on orders, clarify information, or provide updates.• Document customer interactions clearly and maintain organized records of conversations and actions taken.• Resolve routine issues independently and escalate more complex matters to the appropriate team when necessary.
2026-07-17T00:00:00Z

Customer Service Representative

Beloit, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume customer interactions, and ensuring accurate order processing. The person in this role will serve as a key point of contact for callers while delivering attentive service and maintaining organized records. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls with empathy and clear communication.• Assist individuals with questions, service requests, and general support needs in a call center environment.• Enter orders and update customer information accurately within internal systems.• Handle both inbound and outbound calls to provide follow-up, resolve concerns, and confirm details as needed.• Document customer interactions thoroughly to support service continuity and accurate recordkeeping.• Coordinate with internal team members to address issues efficiently and ensure timely resolution.• Maintain a consistent focus on service quality, responsiveness, and customer satisfaction.
2026-07-20T00:00:00Z

Customer Service Representative

Itasca, IL
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Customer Service Representative to support customers by delivering timely, accurate assistance near Schaumburg Illinois. This role focuses on managing orders, responding to inquiries, and resolving service-related issues with professionalism and care. The ideal candidate is organized, comfortable handling a high volume of calls and data entry, and able to build confidence with strong product knowledge and dependable follow-through. Compensation: $55,000 - $60,000Monday-Friday Onsite for the first 6 months, then hybrid 3 days in office 2 days wfh.Medical, Dental, Vision, 401k, PTO, holiday Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Respond to inbound customer and internal inquiries.• Review customer concerns, identify the source of issues, and coordinate effective resolutions.• Process and verify purchase orders each day.• Generate and send invoices.• Maintain sales-related records and update order information in company systems, including SAP, with close attention to detail.• Support lead-related and sales assistance activities as assigned to help maintain strong customer relationships.• Build working knowledge of product lines in order to answer questions.
2026-07-20T00:00:00Z

Customer Service Representative

Arlington Heights, IL
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
Our client is looking for a Customer Service Representative to support clients and coordinate orders in Arlington Heights, Illinois. This role is ideal for someone who thrives in a deadline-driven environment, stays organized across multiple priorities, and communicates clearly with both customers and internal teams. The person in this position will help keep custom and stock product orders on track from initial request through final delivery while providing thoughtful service and practical solutions. THIS POSITION IS 100% ON-SITE*10% (4 times/year) TRAVEL TO TRADESHOWS IS REQUIRED FOR THIS POSITION* Pay: $25/hour-$29/hourBenefits: Medical, Dental, Vision, 401k, Paid Time Off Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Manage customer orders from purchase order receipt through shipment, ensuring all documentation, acknowledgements, payment details, and delivery information are completed accurately.• Serve as the main point of contact for customers, sales partners, and production teams by providing updates, answering questions, and coordinating changes throughout the order lifecycle.• Review product details and proofs before production, confirm specifications are correct, and partner with the art team to move custom projects forward efficiently.• Handle quote requests, sample coordination, reorder outreach, and product-related follow-up to support ongoing customer needs and sales activity.• Monitor production and shipping timelines closely, escalate risks early, and work across departments to resolve delays, discrepancies, or fulfillment issues before they affect delivery commitments.• Support licensed product processes by maintaining required documentation, tracking labeling needs, and assisting with royalty and compliance-related activities.• Perform administrative customer service tasks such as maintaining account records, processing invoicing support, collecting required forms, and assisting with past-due balance follow-up.• Contribute to office operations by answering incoming calls, welcoming visitors, distributing mail, ordering supplies, and assisting with other administrative needs as assigned.• Travel domestically on a limited basis for industry trade shows, including event preparation, booth setup and breakdown, and participation in scheduled sessions.
2026-07-14T00:00:00Z

Sr. Accountant

Arlington Heights, IL
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a detail-oriented Sr. Accountant to support core accounting operations and help maintain accurate financial reporting for a commercial bank in the northwest suburbs of Chicago, Illinois. This position works closely with senior leadership, including the Chief Financial Officer, and plays an important role in managing reconciliations, reporting cycles, and compliance-related financial activities. The ideal candidate brings sound accounting judgment, strong organizational skills, and the ability to balance multiple priorities in a fast-paced environment. Responsibilities:• Manage daily, monthly, and quarterly accounting activities to ensure records are complete, timely, and accurate.• Prepare journal entries and support the month-end close process, including review of key general ledger accounts.• Reconcile bank accounts, balance sheet accounts, and other financial records to identify and resolve discrepancies.• Produce monthly financial statements and internal reports for leadership, committees, and the board.• Oversee accounts payable processing and perform related reconciliations to maintain accurate liability reporting.• Track fixed assets, monitor investment-related balances, and maintain supporting documentation for reporting purposes.• Contribute to budgeting and forecasting activities by compiling financial data and assisting with analysis.• Support preparation of quarterly regulatory filings and assist with external audits, tax audits, and compliance reviews.• Help strengthen accounting procedures, controls, and policies to promote consistency and adherence to applicable standards.
2026-07-24T00:00:00Z

Sr. Accountant

Plainfield, IL
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
The salary range for this position is $75,000-$80,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. PositionThis role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team. Responsibilities and core functional areas<ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul>
2026-07-17T00:00:00Z

Sr. Accountant

Carol Stream, IL
onsite
Permanent / Full Time
100000 - 125000 USD / Yearly
We are looking for an experienced Sr. Accountant to support the financial operations of our Carol Stream, Illinois team. This role blends hands-on accounting work with broader business partnership, requiring someone who can manage core reporting activities while contributing insights that support stronger financial performance. The ideal candidate is proactive, collaborative, and comfortable working across accounting, budgeting, and day-to-day administrative processes. Responsibilities:• Prepare monthly financial statements and maintain accurate general ledger activity using Sage 100.• Oversee accounts payable functions and assist with selected accounts receivable tasks to support steady cash flow management.• Develop, track, and refine budgets to help leadership make informed financial decisions.• Partner with HR to support payroll-related coordination and other employee-related administrative processes for a workforce of approximately 35 to 40 employees.• Analyze business results and identify opportunities to improve margins, control costs, and strengthen overall profitability.• Reconcile financial records, review transactions for accuracy, and help ensure timely period-end close activities.• Collaborate with internal stakeholders to provide financial data, answer questions, and support operational planning.• Take initiative on daily accounting priorities while managing multiple responsibilities in a fast-paced environment. Benefits: Competitive salary and performance-based incentivesComprehensive benefits package, including health, dental, vision, and 401(k)PTO and holidaysProfessional development and training opportunitiesA collaborative and dynamic work environment with opportunities for career growth Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-07-20T00:00:00Z

Sr. Accountant

Des Plaines, IL
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
The salary range for this position is $90,000 - $110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job DescriptionThe Sr. Corporate Accountant will work closely with the manager and director of Corporate Accounting to support the operations of the Company’s corporate segment and ensure the accurate and timely reporting of the segment’s monthly financials. The Sr. Corporate Account is responsible journalizing corporate activity, reconciling corporate accounts, investigating and resolving reconciling items and preparing analysis of changes in account positions. Specific Job Function:<ul><li>Prepare and enter journals related cash receipts and payments, operating expense accruals, prepaids, fixed and intangibles assets, corporate allocations and other corporate related activities</li><li>Prepare detailed and organized account reconciliations and investigate and resolve reconciling items in a timely manner</li><li>Analyze and understand significant changes in account balances and prepare clear and concise explanations for monthly segment review</li><li>Prepare and provide requested documentation to internal and external auditors</li><li>Identify and implement month end close and internal control enhancements</li><li>Partner with financial systems team members to maintain and update accounting system’s applications, chart of accounts, and reporting hierarchies</li><li>Implementation new accounting systems and policies within the Corporate segment</li><li>Complete special projects as assigned.</li></ul>
2026-07-02T00:00:00Z

Sr. Accountant

Hinsdale, IL
onsite
Permanent / Full Time
90000 - 115000 USD / Yearly
We are looking for a Senior Accountant to join a growing team in Oak Brook, Illinois. This role is central to producing reliable financial reporting, maintaining accurate general ledger activity, and supporting monthly and annual close processes. The ideal candidate brings strong accounting experience, sound judgment, and the ability to work across departments and with external partners to keep reporting timely and compliant. Responsibilities:• Prepare monthly financial statements and related schedules, ensuring balance sheet and income statement activity is recorded accurately and on time.• Complete bank reconciliations for complex portfolios and investigate variances to maintain the integrity of financial records.• Review general ledger transactions, post journal entries, and confirm accounts are complete, properly classified, and supported.• Coordinate with outside tax and audit professionals by supplying documentation, answering questions, and assisting with annual reporting deliverables.• Record asset acquisitions, funding activity, and disbursements for both new and existing properties or investments.• Partner with teams such as finance and asset management to resolve discrepancies, improve workflows, and strengthen accounting procedures.• Help document accounting policies and business processes to enhance internal controls and support consistent reporting practices.• Assist in developing less experienced accountants through guidance, training, and day-to-day support.• Contribute to audit preparation, including financial statement support and footnote schedules, and participate in special projects as needed. This role offers a salary range of $90,000-$115,000 plus bonus and comes with a full benefits package including: <ul><li>Medical/Dental/Vision insurance (PPO)</li><li>Participation in the company 401(k) plan with a company match</li><li>Vacation Time, Nine Paid Holidays, Three floating holidays per year</li><li>Sick time</li><li>Tuition reimbursement opportunity</li><li>Company-paid life insurance equaling your annual base salary</li><li>Company-paid short-term and long-term disability</li><li>Paid Parental Leave</li></ul>If interested, please contact Brian Keating at 331-264-5688.
2026-07-16T00:00:00Z