We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume customer interactions, and ensuring accurate order processing. The person in this role will serve as a key point of contact for callers while delivering attentive service and maintaining organized records. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls with empathy and clear communication.• Assist individuals with questions, service requests, and general support needs in a call center environment.• Enter orders and update customer information accurately within internal systems.• Handle both inbound and outbound calls to provide follow-up, resolve concerns, and confirm details as needed.• Document customer interactions thoroughly to support service continuity and accurate recordkeeping.• Coordinate with internal team members to address issues efficiently and ensure timely resolution.• Maintain a consistent focus on service quality, responsiveness, and customer satisfaction.

• Prior experience in customer service or call center support is required. • Ability to manage a high volume of inbound calls while maintaining professionalism and accuracy. • Experience with order entry and data input in a fast-paced setting. • Strong verbal communication skills and the ability to interact effectively with a wide range of customers. • Comfortable making outbound calls for follow-up and service-related communication. • Strong attention to detail and the ability to keep accurate records. • Ability to work independently while also collaborating well with a team.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Beloit, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume customer interactions, and ensuring accurate order processing. The person in this role will serve as a key point of contact for callers while delivering attentive service and maintaining organized records. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls with empathy and clear communication.• Assist individuals with questions, service requests, and general support needs in a call center environment.• Enter orders and update customer information accurately within internal systems.• Handle both inbound and outbound calls to provide follow-up, resolve concerns, and confirm details as needed.• Document customer interactions thoroughly to support service continuity and accurate recordkeeping.• Coordinate with internal team members to address issues efficiently and ensure timely resolution.• Maintain a consistent focus on service quality, responsiveness, and customer satisfaction.
2026-06-10T00:00:00Z