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7 results for Customer Service Representative in Beloit, WI

Customer Service Representative
  • Madison, WI
  • onsite
  • Temporary / Contract
  • 20 - 25 USD / Hourly
  • We are looking for a Customer Service Representative to join our team in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing appointment scheduling, and creating a positive experience from the first interaction through post-service follow-up. In this role, you will support inbound inquiries, coordinate service visits, and maintain accurate records while working closely with internal team members to keep daily operations running smoothly.<br><br>Responsibilities:<br>• Respond to incoming phone calls and online inquiries with professionalism, empathy, and a strong sense of urgency.<br>• Turn customer inquiries into scheduled service appointments by identifying needs, asking thoughtful questions, and recommending the appropriate service options.<br>• Collect complete and accurate service details, including customer concerns, access information, prior history, and other relevant notes for the field team.<br>• Conduct post-service follow-up with customers to confirm satisfaction, address concerns, and help strengthen ongoing customer relationships.<br>• Reach out to membership customers to arrange routine maintenance visits and keep recurring service schedules on track.<br>• Maintain detailed and up-to-date customer records, communication notes, and appointment information within the company system.<br>• Partner with dispatch and other team members to communicate scheduling details, support appointment changes, and assist during busy periods.<br>• Help optimize the schedule by filling open time slots with waitlisted customers, maintenance visits, or other pending appointments.<br>• Provide additional administrative support such as data entry, outreach tasks, and team coordination as business needs require.
  • 2026-07-08T00:00:00Z
Customer Service Representative
  • Elkhorn, WI
  • onsite
  • Temporary to Hire
  • 19 - 19 USD / Hourly
  • We are looking for a compassionate and detail-oriented Customer Service Representative to support energy assistance services for households in Wisconsin. This permanent contract opportunity is ideal for someone who enjoys guiding people through application processes, explaining eligibility rules clearly, and delivering respectful service to individuals facing financial hardship. The role combines client interaction, documentation review, and data accuracy to help connect community members with essential support through a nonprofit organization.<br><br>Responsibilities:<br>• Meet with applicants to gather information, review supporting documents, and assess eligibility for energy assistance programs.<br>• Provide courteous and empathetic service when responding to questions from individuals and families seeking help.<br>• Walk clients through program guidelines, required paperwork, and application next steps in a clear and understandable manner.<br>• Record, update, and maintain applicant details accurately within internal systems and databases.<br>• Use basic calculations to verify income information, household size, and other eligibility-related factors.<br>• Coordinate with partner agencies and community resources to help address client needs and improve access to services.<br>• Support outreach activities by participating in local events and connecting with residents who may qualify for assistance.<br>• Assist a broad range of community members, including older adults, former service members, people with disabilities, and families with children, while protecting confidentiality and following program standards.
  • 2026-07-08T00:00:00Z
Customer Service Representative
  • Elkhorn, WI
  • onsite
  • Temporary to Hire
  • 19 - 19 USD / Hourly
  • We are looking for a compassionate and organized Customer Service Representative to support energy assistance programs for households in need in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys guiding people through application processes, explaining services clearly, and delivering thoughtful support in a nonprofit setting. In this permanent role, you will help determine eligibility, maintain accurate records, and serve as a helpful point of contact for community members seeking assistance.<br><br>Responsibilities:<br>• Conduct intake conversations with applicants, gather required records, and assess eligibility for available energy assistance services.<br>• Assist individuals and families by answering questions, providing courteous service, and explaining program steps in a clear and respectful manner.<br>• Enter, update, and maintain client information in databases and related systems with a high level of accuracy.<br>• Review household and income details, using basic calculations to support eligibility determinations and program documentation.<br>• Work closely with partner agencies and community resources to help address client needs and improve access to support.<br>• Take part in outreach activities and community events to increase awareness of available assistance programs.<br>• Provide responsive service to diverse populations, including older adults, veterans, people with disabilities, and families with children.<br>• Protect sensitive information and follow established policies, procedures, and confidentiality standards in daily work.
  • 2026-07-10T00:00:00Z
Customer Service Representative
  • Elgin, IL
  • onsite
  • Temporary / Contract
  • 25 - 30 USD / Hourly
  • <p>We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a contract-to-hire position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts for example Walmart, Costco, etc.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer support by handling inquiries and resolving issues efficiently.</p><p>• Manage order entry processes with accuracy and attention to detail.</p><p>• Communicate effectively with clients and internal teams to ensure smooth operations.</p><p>• Handle both inbound and outbound calls with professionalism and a customer-focused approach.</p><p>• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.</p><p>• Act as a reliable point of contact for customers, keeping them informed throughout the process.</p><p>• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.</p><p>• Identify and implement solutions proactively, navigating challenges independently when needed.</p><p>• Collaborate with team members to support the needs of large retail clients effectively.</p><p>• Stay organized and adaptable in a fast-paced environment.</p>
  • 2026-07-08T00:00:00Z
Sr. Customer Service Representative
  • DeKalb, IL
  • onsite
  • Temporary to Hire
  • 21.85 - 25.3 USD / Hourly
  • We are looking for an experienced Sr. Customer Service Representative to support customer accounts and sales coordination for a semiconductor and electric components manufacturing environment in Illinois. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced setting, communicates confidently with customers and sales partners, and keeps order flow, pricing, and delivery details organized. The person in this role will serve as a key point of contact for account support, shipping coordination, and reporting while helping strengthen long-term customer relationships.<br><br>Responsibilities:<br>• Build and maintain strong working relationships with current customers and external sales representatives while identifying opportunities to expand business within existing accounts.<br>• Respond to customer inquiries by providing accurate pricing, product details, order status updates, production timing, and delivery information.<br>• Work closely with manufacturing teams to confirm production timelines and align outbound shipments with customer expectations.<br>• Coordinate with freight carriers and shipping partners to help ensure orders are delivered accurately and on schedule.<br>• Review, maintain, and update customer pricing documentation to support consistency and accuracy across accounts.<br>• Prepare, organize, and share sales activity reports and related account information with internal stakeholders.<br>• Support the return material authorization process for customer returns by coordinating documentation and communication across involved parties.<br>• Handle incoming customer service interactions professionally and resolve issues efficiently using strong communication and problem-solving skills.
  • 2026-07-10T00:00:00Z
Client Solutions Manager
  • Middleton, WI
  • onsite
  • Permanent / Full Time
  • 65000 - 80000 USD / Yearly
  • <p>Client Solutions Manager – Technology Staffing</p><p>&#128205; Madison, WI (Hybrid/Local Market Focus)</p><p> &#127970; Robert Half Technology</p><p>At Robert Half, we believe great careers start with great connections — and our Client Solutions Managers are at the center of it.</p><p>This is the same role I started my career in at Robert Half. It’s a unique opportunity to build a career where business development, relationship building, and problem-solving come together to create real impact for clients and candidates alike.</p><p>About the Role</p><p>As a Client Solutions Manager, you will be responsible for building and growing client relationships within the local technology market. You’ll partner with hiring managers to understand their business needs and connect them with top technology talent across contract and direct hire solutions.</p><p>This is a high-impact, consultative sales role where you will own your territory, build your pipeline, and help organizations solve their most critical technology staffing challenges.</p><p>What You’ll Do</p><ul><li>Develop and grow relationships with new and existing clients across the Madison and surrounding Wisconsin tech market</li><li>Partner with hiring managers to understand technical needs and team culture</li><li>Source business opportunities and build a strong client pipeline</li><li>Collaborate with recruiters to deliver high-quality technology talent</li><li>Provide consultative guidance on hiring trends, market conditions, and talent strategy</li><li>Drive revenue through contract and direct hire placements</li></ul><p>What We’re Looking For</p><ul><li>Strong relationship-building and communication skills</li><li>Curiosity and willingness to learn technology and business needs</li><li>Competitive, self-motivated mindset with a team-first attitude</li><li>Ability to listen, ask great questions, and solve problems</li><li>Experience in sales, recruiting, customer success, or technology preferred (not required)</li><li>Passion for helping people grow their careers and businesses succeed</li></ul><p>Why Robert Half</p><p>At Robert Half, you’re not just filling jobs — you’re building careers and solving business problems that matter.</p><p>We offer:</p><ul><li>Industry-leading training and development</li><li>A collaborative, high-performing local team</li><li>Established client relationships in the Wisconsin technology market</li><li>Strong earning potential with base + commission structure</li><li>Career growth opportunities across sales, leadership, and specialty paths</li></ul><p><br></p>
  • 2026-06-30T00:00:00Z
Sales Support
  • Wonder Lake, IL
  • onsite
  • Temporary / Contract
  • 19 - 24 USD / Hourly
  • We are looking for a customer-focused Sales Support specialist to join a tree nursery operation in Wonder Lake, Illinois. This Long-term Contract position will serve as a key point of contact for customers while helping drive quote preparation, order processing, and day-to-day sales coordination. The role is ideal for someone who enjoys working in a fast-paced office environment, communicates well across teams, and brings energy to both service and sales activities.<br><br>Responsibilities:<br>• Welcome and assist customers in person, providing a helpful and attentive experience during each interaction.<br>• Prepare pricing information, generate quotes, and enter customer orders accurately to support timely fulfillment.<br>• Partner with sales and account management teams to help maintain customer relationships and support ongoing business needs.<br>• Respond to questions about products, availability, and order status through clear and courteous communication.<br>• Coordinate with internal departments to keep information aligned and ensure smooth handling of customer requests.<br>• Contribute to daily office operations by managing administrative and sales support tasks as needed.<br>• Support both inbound and outbound sales efforts by identifying customer needs and helping move opportunities forward.
  • 2026-07-09T00:00:00Z