We are looking for a Customer Service Representative to join a growing apparel company in Commerce, California. This contract opportunity with permanent potential is well suited for someone who enjoys supporting customers in a fast-moving setting and can manage multiple service needs with accuracy and professionalism. The ideal candidate brings strong communication skills, a service-minded approach, and the ability to keep orders and customer interactions organized from start to finish. Responsibilities: • Manage customer requests related to purchases, returns, exchanges, and cancellations while ensuring all details are entered correctly. • Work closely with warehouse, sales, and production teams to help keep orders on schedule and address fulfillment issues promptly. • Respond to customer inquiries by providing clear updates on products, pricing, availability, and shipment status. • Handle service concerns with professionalism, resolving routine issues directly and directing more complex matters to the appropriate team members. • Maintain organized and accurate customer account information, order records, and service notes within company systems. • Provide support for wholesale accounts and retail partners, helping maintain strong day-to-day business relationships. • Assist with order coordination and compliance requirements for larger retail accounts when needed. • Support inbound and outbound customer communication, including phone and email interactions, in a timely manner.

• At least 2 years of customer service experience, preferably within apparel, retail, or a related product-based environment. • Hands-on experience with order entry and customer account support in business systems such as ERP or similar platforms is preferred. • Strong written and verbal communication skills with the ability to interact professionally across teams and with customers. • Excellent organizational ability and attention to detail when managing multiple orders and service requests. • Ability to balance competing priorities and perform effectively in a deadline-driven environment. • Proficiency with Microsoft Office applications, including Excel, Outlook, and Word. • Experience handling inbound and outbound customer calls in a service-focused role is beneficial. • Bilingual Spanish skills are a plus.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Los Angeles, CA
onsite
Temporary to Hire
22 - 26 USD / Hourly
We are looking for a Customer Service Representative to join a growing apparel company in Commerce, California. This contract opportunity with permanent potential is well suited for someone who enjoys supporting customers in a fast-moving setting and can manage multiple service needs with accuracy and professionalism. The ideal candidate brings strong communication skills, a service-minded approach, and the ability to keep orders and customer interactions organized from start to finish. Responsibilities: • Manage customer requests related to purchases, returns, exchanges, and cancellations while ensuring all details are entered correctly. • Work closely with warehouse, sales, and production teams to help keep orders on schedule and address fulfillment issues promptly. • Respond to customer inquiries by providing clear updates on products, pricing, availability, and shipment status. • Handle service concerns with professionalism, resolving routine issues directly and directing more complex matters to the appropriate team members. • Maintain organized and accurate customer account information, order records, and service notes within company systems. • Provide support for wholesale accounts and retail partners, helping maintain strong day-to-day business relationships. • Assist with order coordination and compliance requirements for larger retail accounts when needed. • Support inbound and outbound customer communication, including phone and email interactions, in a timely manner.
2026-05-06T00:00:00Z

Customer Service Representative Job in Los Angeles, CA | Robert Half