<p>We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. </p><p> </p><p>This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours</p><p> </p><p>Responsibilities:</p><p>• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.</p><p>• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.</p><p>• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.</p><p>• Assist guests by providing directions and answering any inquiries they may have about the exhibits.</p><p>• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.</p><p>• Provide talking points and relevant information to guests.</p><p>• Achieve organizational sales and service goals by promoting and selling museum merchandise.</p><p>• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.</p><p>• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.</p><p>• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.</p>
We are looking for an experienced Assistant Operations Manager to join our team in Germantown, Tennessee. In this contract position with the potential for a permanent role, you will play a key part in overseeing daily operations and contributing to the growth and efficiency of our eCommerce initiatives. This role is ideal for someone who thrives in a dynamic environment and is passionate about driving operational excellence within the transportation equipment manufacturing industry.<br><br>Responsibilities:<br>• Support the Director of eCommerce in managing day-to-day operations to ensure optimal business performance.<br>• Monitor and enforce adherence to company policies, procedures, and relevant industry standards.<br>• Lead and inspire teams to maintain a collaborative and productive workplace culture.<br>• Address inquiries from customers and suppliers, resolve issues efficiently, and deliver exceptional service.<br>• Review and interpret sales reports to identify opportunities for business development and operational improvements.<br>• Work closely with various departments to align efforts and achieve organizational goals.<br>• Compile and present detailed operational reports to senior management to aid decision-making.<br>• Identify and implement process enhancements to improve workflow efficiency, automate tasks, and ensure accuracy in eCommerce operations.<br>• Take on additional responsibilities as assigned by senior management to support broader business objectives.
<p>The ACH Operations Analyst will be responsible for all duties associated with the daily functions and processing of the Deposit Operations, knowing ACH regulations and understanding the related impact on financial institutions.</p><p>Main Job Tasks and Responsibilities:</p><p>• ACH origination and compliance monitoring.</p><p>• Balance cash letter and bank cash daily.</p><p>• Collection items processing.</p><p>• Customer Service support.</p><p>• Ability to balance debit card activity.</p><p>• Monitoring all Deposit related retention and compliance.</p><p>• New deposit account opening and special item processing as needed.</p><p>• Online and mobile banking monitoring and support.</p><p>• Perform daily and monthly reconcilements.</p><p>• Process daily overdrafts based on the banker’s decision, and work through any adjustments or chargebacks.</p><p>• Process garnishments as directed by Legal/Compliance.</p><p>• Process Reg D Letters.</p><p>• Process Stops and ACH return items.</p><p>• Review and monitor of Deposit maintenance reports such as dormant accounts, large dollar items, etc.</p><p>• Settle the bank funds daily.</p><p>• Year-end processing and compliance.</p><p>• Maintain a working knowledge of all compliance regulations and ensure the bank adheres to said regulations.</p><p>• Assist Bank Operations and Branch Administration as needed and as directed by management.</p><p>• Additional responsibilities and duties as directed by Leadership.</p><p><br></p>
