<ul><li>Provide day‑to‑day SAP S/4HANA support for users across manufacturing, logistics, procurement, engineering, and finance.</li><li>Resolve Level 1 and Level 2 support tickets with a primary focus on SD and MM modules; support related logistics and operational processes.</li><li>Partner with key users and stakeholders to gather requirements and translate business needs into effective SAP solutions.</li><li>Configure, test, and document SAP enhancements and customizations.</li><li>Support data maintenance activities, system upgrades, patches, and transports.</li><li>Collaborate with internal teams and external SAP resources to ensure solutions meet functional and technical requirements.</li><li>Proactively identify process gaps and opportunities for SAP process optimization.</li><li>Develop and maintain technical documentation, support procedures, and user guides.</li><li>Utilize ABAP for debugging, custom reports, and enhancements; support Fiori/UI development as needed.</li></ul>

<ul><li>5+ years of hands‑on experience supporting SAP S/4HANA, with expertise in SD and MM (PP, WM, or QM experience is a plus).</li><li>Experience with SAP BTP, Fiori, OData services, SAPUI5, JavaScript, and HTML is a plus.</li><li>Strong understanding of SAP business processes and integration with third‑party systems.</li><li>Experience working within SAP support frameworks, including incident and change management.</li><li>Exposure to SAP project work, enhancements, or system rollouts.</li><li>Ability to work independently, manage multiple priorities, and support a fast‑paced environment.</li><li>Strong analytical, problem‑solving, and communication skills.</li><li>Fluent English written and verbal communication skills.</li></ul>

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