<p>Robert Half is seeking seasoned Customer Service Representatives in Charlotte, NC to support a premier client in the insurance industry. The Customer Service Representative will be responsible for inbound calls and account management, and is an excellent fit for dedicated, detail-oriented professionals. Apply to become a Customer Service Representative today!</p><p><br></p><p><strong>Onsite</strong></p><p><strong>Contract-to-hire</strong></p><p><strong>40 hours per week</strong></p><p><br></p><p>· Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </p><p>· Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </p><p>· Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </p><p>· Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </p><p>· Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </p>
We are looking for a dedicated and detail-oriented Customer Service Associate to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a vital role in delivering exceptional support to customers by addressing inquiries, managing orders, and resolving issues efficiently. This opportunity is ideal for someone who thrives in a fast-paced environment and excels at building strong relationships while maintaining meticulous records.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly, gather necessary details, and resolve issues or escalate them as needed.<br>• Build and maintain positive relationships with customers to ensure satisfaction and loyalty.<br>• Process and manage customer orders accurately, including quoting and order entry.<br>• Review purchase orders for pricing accuracy and ensure all data is correctly recorded.<br>• Utilize Oxaion software to handle order entry, scheduling, and customer account management.<br>• Maintain organized and accurate records of customer transactions, communications, and complaints.<br>• Coordinate with internal teams to ensure smooth workflows and timely order processing.<br>• Assist with special projects and tasks assigned by the Operations Manager, ensuring completion within deadlines.<br>• Use Microsoft Office applications for administrative tasks and documentation.<br>• Travel occasionally for training and customer site visits, as required.
<p>Project Destination – Subject Matter Expert (SME)</p><p>Location: Remote (U.S. – excluding Alaska & Hawaii)</p><p>Duration: Contract | March 2026 – December 2026</p><p>Pay Rate: $50/hr+ (flexible based on experience)</p><p>Overview</p><p>Our client is seeking a Project Destination Subject Matter Expert (SME) to support a confidential initiative within their Consumer Lending division (Auto & Card). This role requires deep expertise in travel‑related programs, credit card travel rewards, and regulatory compliance. The SME will serve as a key advisor to cross‑functional teams and ensure alignment with business, operational, and compliance standards.</p><p><br></p><p>Key Responsibilities</p><p>• Act as the primary SME for a confidential project within the credit card and travel rewards space.</p><p>• Provide expert guidance on business requirements, program structure, and compliance considerations for travel rewards programs.</p><p>• Support regulatory, risk, and background check processes tied to travel‑related initiatives.</p><p>• Partner with cross‑functional stakeholders (operations, compliance, product, legal, etc.) to ensure program alignment and execution.</p><p>• Offer strategic insights to help shape program design, controls, and customer experience.</p><p><br></p>
<p>We are looking for a detail-oriented Project Coordinator to join our team in Charlotte Metro, North Carolina. As a Transition Coordinator, you will play a vital role in facilitating supplier onboarding and procurement processes for dynamic facility management accounts. This is a contract position with a duration of 17 weeks. Your organizational and communication skills will be key to success.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate supplier onboarding processes and maintain accurate data within sourcing and procurement technology platforms.</p><p>• Prepare vendor information packets and supporting documentation as required.</p><p>• Manage extensive datasets and generate insightful dashboards and reports using advanced Excel functionalities.</p><p>• Oversee due diligence for supplier onboarding, including administrative tasks related to Corrigo systems.</p><p>• Maintain compliance by organizing and updating supplier files to meet company and client requirements.</p><p>• Facilitate bulk data uploads by compiling and structuring datasets during transitions.</p><p>• Foster strong relationships through collaboration with internal teams and external stakeholders.</p><p>• Resolve stakeholder issues by implementing effective and independent problem-solving strategies.</p><p>• Ensure adherence to sourcing policies and procedures, tracking authorizations and maintaining accurate correspondence records.</p><p>• Support compliance efforts regarding vendor certifications, rate cards, and other procurement components.</p>
We are looking for a skilled Property/Staff Accountant to join our team in Charlotte, North Carolina. In this role, you will provide essential accounting support to ensure smooth operations within the Office Division Accounting Department. This position requires a detail-oriented individual who can handle a variety of accounting tasks while collaborating with senior management and property teams.<br><br>Responsibilities:<br>• Perform cash management reconciliations and address ad hoc financial requests as needed.<br>• Analyze ownership data and generate reports to fulfill specific requests.<br>• Prepare comprehensive monthly financial statements tailored to external owners' requirements and deadlines.<br>• Code invoices and process payments for operating, capital, and recurring expenses, ensuring accurate calculations and allocation to tenants, properties, or portfolios.<br>• Manage accounts receivable by applying payments, making bank deposits, and reconciling charges and credits against lease terms while addressing delinquent balances.<br>• Assist in preparing annual property budgets, analyzing variances, and reforecasting financial projections.<br>• Maintain and update tenant insurance records, ensuring compliance with certificate requirements.<br>• Contribute to the annual operating expense reconciliations and adjustments for tenants as applicable.<br>• Support property tax filings, appeals, and appraisals, as well as assist in audit procedures.<br>• Collaborate on quarterly and annual financial reports for lenders and provide responsive customer service to internal and external stakeholders.
