<p>Our company is seeking a detail-oriented and customer-focused Financial Aid Representative to join our team. In this role, you will support students and families through the financial aid process, ensuring a positive experience and timely completion of all application and eligibility requirements. This is an onsite position working Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Guide applicants and families through the financial aid process, responding to questions via phone, email, and in-person interactions.</li><li>Review and process financial aid applications, ensuring accuracy and compliance with institutional, state, and federal guidelines.</li><li>Maintain up-to-date knowledge of relevant regulations and communicate changes to stakeholders as necessary.</li><li>Resolve issues related to eligibility, documentation, and disbursement of funds.</li><li>Maintain accurate records in accordance with privacy and audit requirements.</li><li>Collaborate with admissions, student services, accounting, and other departments as needed.</li></ul><p><br></p>

<ul><li>At least one year of customer service experience</li><li>Excellent communication abilities</li><li>Previous experience in a call center or customer service setting is highly desirable</li><li>Demonstrates a professional demeanor</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>