We are looking for a Customer Service Representative to support membership operations and deliver responsive service in Centennial, Colorado. This is a Contract position suited for an organized, detail-oriented individual who can balance member support, record maintenance, payment coordination, and reporting with accuracy. The ideal candidate is comfortable working independently, adapts quickly to changing priorities, and brings a detail-oriented approach to administrative and customer-facing tasks. Responsibilities: • Maintain accurate membership information by updating records, entering data, and ensuring documentation is current across internal systems. • Respond to member and partner inquiries through inbound and outbound communication, providing timely assistance and resolving service-related issues effectively. • Coordinate payment activities by processing transactions, preparing invoices, and partnering with accounting contacts on receivables follow-up. • Review financial records for accuracy by supporting account reconciliation and helping resolve discrepancies tied to member payments. • Produce routine and ad hoc reports that summarize membership activity, payment status, and operational trends for internal stakeholders. • Handle high-volume administrative work while prioritizing multiple requests, meeting deadlines, and maintaining strong attention to detail. • Use Microsoft Office applications and internal database tools to manage information, track requests, and support daily service operations. • Contribute to a collaborative team environment by remaining flexible, assisting with shared tasks, and stepping in where additional support is needed.

• Previous experience in customer service, call center support, or a similar high-volume administrative role. • Ability to manage data entry, order or record updates, and database maintenance with a high level of accuracy. • Working knowledge of payment processing, invoicing, accounts receivable, or account reconciliation activities. • Proficiency with Microsoft Office, including Excel, and confidence learning proprietary systems and databases. • Strong written and verbal communication skills with the ability to interact effectively with members and partner organizations. • Proven ability to work independently, stay organized, and manage competing priorities with limited supervision. • Detail-oriented and tech-savvy approach to problem-solving, reporting, and day-to-day operational support.

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Centennial, CO
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Customer Service Representative to support membership operations and deliver responsive service in Centennial, Colorado. This is a Contract position suited for an organized, detail-oriented individual who can balance member support, record maintenance, payment coordination, and reporting with accuracy. The ideal candidate is comfortable working independently, adapts quickly to changing priorities, and brings a detail-oriented approach to administrative and customer-facing tasks. Responsibilities: • Maintain accurate membership information by updating records, entering data, and ensuring documentation is current across internal systems. • Respond to member and partner inquiries through inbound and outbound communication, providing timely assistance and resolving service-related issues effectively. • Coordinate payment activities by processing transactions, preparing invoices, and partnering with accounting contacts on receivables follow-up. • Review financial records for accuracy by supporting account reconciliation and helping resolve discrepancies tied to member payments. • Produce routine and ad hoc reports that summarize membership activity, payment status, and operational trends for internal stakeholders. • Handle high-volume administrative work while prioritizing multiple requests, meeting deadlines, and maintaining strong attention to detail. • Use Microsoft Office applications and internal database tools to manage information, track requests, and support daily service operations. • Contribute to a collaborative team environment by remaining flexible, assisting with shared tasks, and stepping in where additional support is needed.
2026-07-14T00:00:00Z

Customer Service Representative Job in Centennial, CO | Robert Half