We are looking for a Customer Service Representative to join a healthcare team in Florida. This Long-term Contract position is ideal for someone who communicates clearly, works confidently with computer-based tasks, and enjoys helping people through phone and email interactions. The role focuses on supporting recruitment-related outreach, handling customer service inquiries, and maintaining accurate information across daily administrative activities.<br><br>Responsibilities:<br>• Manage inbound and outbound calls related to recruitment support and general customer service needs.<br>• Respond to email inquiries in a timely and detail-focused manner while providing clear and accurate information.<br>• Enter, update, and maintain records with a high level of accuracy in company systems and spreadsheets.<br>• Coordinate and schedule appointments based on team needs and candidate availability.<br>• Use Microsoft Excel, Word, and Adobe tools to prepare, organize, and track information.<br>• Assist with order entry and other administrative tasks that support daily team operations.<br>• Identify issues, ask the right questions, and help resolve concerns through thoughtful problem-solving.

• Strong verbal and written communication skills with a detail-oriented and courteous approach.<br>• Comfortable using computers for data entry, documentation, and daily task management.<br>• Working knowledge of Microsoft Office applications, including Excel and Word.<br>• Ability to handle inbound and outbound calls in a fast-paced customer service environment.<br>• Solid problem-solving and critical thinking skills when addressing questions or concerns.<br>• Capable of learning new tools and processes quickly.<br>• Strong attention to detail and accuracy when updating records and scheduling appointments.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>