<p><strong>Robert Half is partnering with a respected organization to identify a polished and highly capable Customer Service Representative who excels in client-facing environments and takes pride in delivering a high standard of service. This role is ideal for someone who enjoys problem-solving, clear communication, and acting as a key point of contact between customers and internal teams.</strong></p><p><br></p><p>What You’ll Do</p><p>As a Customer Service Representative, you’ll play a critical role in maintaining positive customer relationships and ensuring smooth day-to-day operations. Responsibilities may include:</p><ul><li>Serving as the primary point of contact for customers via phone, email, and internal systems</li><li>Responding to inquiries, resolving issues, and escalating complex concerns when appropriate</li><li>Documenting customer interactions accurately and maintaining detailed records</li><li>Coordinating with internal departments to ensure timely follow-up and resolution</li><li>Processing requests, orders, or service updates in internal systems</li><li>Maintaining a professional, calm, and solution-oriented approach in all interactions</li><li>Identifying recurring issues and proactively suggesting process or service improvements</li></ul><p><br></p>
<p>Robert Half is partnering with a reputable organization to identify a reliable and customer-focused Customer Service Representative. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience through clear and professional communication.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer inquiries via phone, email, and/or chat</li><li>Provide accurate information regarding products, services, and order status</li><li>Resolve customer issues, complaints, and requests in a timely and professional manner</li><li>Document interactions and update customer records in internal systems</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Assist with administrative tasks and reporting as needed</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This remote position requires individuals who can effectively communicate with diverse populations, including Spanish-speaking clients, and provide exceptional support to customers. Located in Boca Raton, Florida, this role focuses on engaging with clients, scheduling appointments, documenting interactions, and ensuring excellent service delivery.<br><br>Responsibilities:<br>• Conduct outbound calls to inform clients about program qualifications and schedule appointments.<br>• Leave detailed messages for clients who are unavailable and accurately document all interactions.<br>• Follow provided scripts during conversations to ensure consistent and thorough communication.<br>• Utilize remote desktop tools to input data and manage customer records efficiently.<br>• Troubleshoot technical issues by coordinating with the office when necessary.<br>• Handle inbound inquiries and provide clear, helpful responses to customer questions.<br>• Use Microsoft Office applications, including Word and Excel, to process and organize information.<br>• Ensure all equipment is picked up at the office on the first day and returned at the end of the assignment.<br>• Maintain a focused demeanor while working remotely in a distraction-free environment.<br>• Support Spanish-speaking clients effectively, ensuring their needs are met and understood.
<p>We are looking for a dedicated Senior Customer Service Representative to join our team in Weston, Florida. This long-term contract position offers the opportunity to provide exceptional support and service while contributing to the success of our operational processes. The ideal candidate will bring strong communication skills, attention to detail, and a proactive approach to customer interactions.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Representative is a highly proficient, quality-focused contributor responsible for producing accurate and consistent Pre-Operative Plans. This role is fully onsite and centers around individual production to meet team and departmental output targets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create surgical case files using a proprietary case management system.</li><li>Review CT scans for conformity with Mako Surgical protocol.</li><li>Segment CT scans using specialized software to produce 3D anatomical bone models for robotic surgery.</li><li>Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Replacement using digital bone models.</li><li>Review CT segmentations and surgical plans for accuracy, including anatomical landmark selection, implant sizing, and positioning.</li><li>Upload completed pre-plans to field-based personnel.</li><li>Document all activities according to prescribed methods and procedures.</li><li>Follow work instructions with precision to deliver consistent, high-quality output.</li></ul>
<p>We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Delray Beach, Florida. In this Contract to permanent position, you will be responsible for maintaining effective communication and ensuring the accurate processing of documentation and accounts. This role requires adaptability, efficiency, and a proactive approach to problem-solving in a fast-paced work environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain consistent communication with various vendors to obtain updates on document submissions and resolve inquiries.</p><p>• Ensure all accounts are accurately documented with clear status notes to provide transparency and understanding.</p><p>• Schedule and execute follow-ups to facilitate timely resolution of outstanding accounts.</p><p>• Train new team members, sharing knowledge to ensure smooth onboarding and integration into the department.</p><p>• Collaborate with internal and external stakeholders to support team goals and achieve account resolutions.</p><p>• Monitor reports and requests to ensure tasks are completed accurately and efficiently.</p>
<p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
<p>We are seeking a customer-focused and reliable Customer Service Representative to assist customers by handling inquiries, resolving issues, and providing a positive service experience. This role requires strong communication skills, problem-solving abilities, and a commitment to customer satisfaction.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Respond to customer inquiries via phone, email, or in person</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document interactions and maintain accurate records</li><li>Provide product or service information and support</li><li>Escalate complex issues to appropriate teams when necessary</li><li>Maintain a high level of professionalism and customer care</li></ul><p><br></p>
We are looking for an experienced AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This contract-to-permanent position offers an excellent opportunity to utilize your expertise in accounts receivable and collections while working closely with customers and internal teams. The ideal candidate will focus on maintaining positive customer relationships while ensuring timely collections and minimizing credit risks.<br><br>Responsibilities:<br>• Manage assigned customer accounts, ensuring timely follow-up on past due invoices.<br>• Investigate and resolve disputes, complaints, and queries to maintain customer satisfaction.<br>• Respond promptly to inquiries from customers and internal teams, providing clear and effective communication.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues.<br>• Develop and maintain strong relationships with key customers to facilitate effective collections.<br>• Document collection efforts thoroughly and utilize collection tools to track progress.<br>• Identify and escalate potential credit risks and uncollectable accounts to management.<br>• Analyze accounts and approve or hold orders based on credit status.<br>• Monitor and suggest adjustments to customer credit limits and terms as necessary.<br>• Support management with administrative tasks, ad-hoc projects, and process improvement initiatives.
<p>We are seeking a professional, reliable, and customer-focused Receptionist to serve as the first point of contact for a well-established organization. This position is being offered through Robert Half and is ideal for someone who takes pride in creating a positive first impression, thrives in a structured office environment, and has previous experience in a front-desk or administrative support role.</p><p><br></p><p>This role requires strong communication skills, excellent organization, and the ability to multitask while maintaining a high level of professionalism at all times.</p><p><br></p><ul><li>Greet and welcome all visitors in a professional and friendly manner</li><li>Answer and direct incoming calls using a multi-line phone system</li><li>Manage front desk operations and maintain a clean, organized reception area</li><li>Schedule appointments and manage calendars as needed</li><li>Handle incoming and outgoing mail and deliveries</li><li>Assist with basic administrative tasks such as filing, data entry, scanning, and document preparation</li><li>Coordinate with internal staff to ensure visitors are assisted promptly</li><li>Maintain confidentiality and professionalism at all times</li><li>Support the office with general administrative and operational tasks as needed</li></ul>
<p>We are seeking a reliable <strong>General Office Associate</strong> to support daily office operations through data entry, order processing, billing support, light customer service, and reporting.</p><ul><li>Enter and maintain accurate data in internal systems</li><li>Process customer orders and billing transactions</li><li>Provide light customer service via phone and email</li><li>Prepare basic reports and assist with tracking information</li><li>Maintain organized electronic and paper files</li><li>Support administrative and office tasks as needed</li></ul><p><br></p>
<p>Robert Half is partnering with a professional organization to identify a friendly and reliable Bilingual Receptionist. This role is ideal for someone who enjoys being the first point of contact, providing excellent customer service, and supporting day-to-day office operations in a professional environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients in a professional and welcoming manner</li><li>Answer and direct incoming phone calls in English and Spanish</li><li>Manage front desk operations, including visitor logs and office communications</li><li>Schedule appointments and assist with calendar coordination</li><li>Receive, sort, and distribute mail and deliveries</li><li>Support administrative tasks such as data entry, filing, and document preparation</li><li>Assist internal teams with general office support as needed</li></ul><p><br></p>
<p>We are seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for visitors and callers. The ideal candidate will provide excellent customer service, manage front desk operations, and support daily administrative needs to ensure smooth office operations.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and direct incoming phone calls and emails</li><li>Manage calendars, appointments, and meeting coordination</li><li>Maintain front desk organization and office appearance</li><li>Handle incoming/outgoing mail and deliveries</li><li>Perform general administrative duties such as data entry, filing, and document preparation</li><li>Support office staff with additional tasks as needed</li></ul><p><br></p>
We are looking for an experienced Collections Specialist to join our team in Juno Beach, Florida. In this long-term contract position, you will play a pivotal role in managing overdue accounts, processing payments, and ensuring compliance with federal and state regulations. This is an excellent opportunity to contribute to the optimization of revenue recovery while maintaining sensitivity to customer needs.<br><br>Responsibilities:<br>• Negotiate payment agreements tailored to customers' financial situations to ensure successful collections.<br>• Track and monitor payment statuses, initiating follow-ups for missed deadlines.<br>• Collaborate with internal teams, such as billing and sales, to resolve disputes efficiently.<br>• Identify and escalate any fraudulent activities for further investigation.<br>• Achieve monthly collection targets and actively contribute to improving collection procedures.<br>• Maintain compliance with federal and state regulations while handling customer accounts.<br>• Ensure accurate processing of payments and validation of customer account details.<br>• Provide exceptional customer service to address inquiries and maintain positive relationships.<br>• Review and optimize revenue recovery strategies to minimize financial risk.<br>• Prepare reports on collection activities and performance metrics for management review.
<p><strong>Collections Specialist – Brickell, Miami</strong></p><p>We are seeking a detail-oriented <strong>Collections Specialist</strong> to support accounts receivable and cash collections. This role focuses on following up on outstanding balances, resolving discrepancies, and maintaining accurate financial records.</p><p><strong>Responsibilities:</strong></p><ul><li>Contact customers regarding past-due accounts via phone and email</li><li>Review AR aging and follow up on outstanding balances</li><li>Research and resolve billing discrepancies and payment issues</li><li>Post and apply payments; assist with reconciliations as needed</li><li>Maintain clear documentation and notes in the system</li><li><br></li></ul><p><br></p>
We are looking for a detail-oriented Purchasing Agent to join our team on a long-term contract basis in Fort Lauderdale, Florida. This role involves coordinating across various departments to ensure accurate costing, smooth project execution, and effective communication between sales, vendors, and other teams. Ideal candidates will bring expertise in purchasing within the manufacturing industry, strong organizational abilities, and excellent communication skills.<br><br>Responsibilities:<br>• Collaborate with sales, art, sample, and vendor teams to support accurate and timely pricing and project completion.<br>• Provide cost estimates to sales staff, enabling them to meet growth objectives.<br>• Monitor the status and progress of quotes, samples, and projects to ensure successful outcomes.<br>• Maintain detailed and organized records to support project tracking and decision-making.<br>• Communicate effectively in both written and verbal formats with internal teams and external vendors.<br>• Prepare and issue purchase orders while ensuring accuracy and compliance.<br>• Assist in solving problems collaboratively as part of a team.<br>• Manage multiple tasks simultaneously and adapt to shifting priorities with focus.<br>• Utilize Excel and other tools to analyze, track, and manage purchasing data.<br>• Support accounts payable processes to ensure timely vendor payments.
We are looking for a dedicated Collections Specialist to join our team in Boca Raton, Florida. In this Contract to permanent position, you will play a key role in managing accounts receivable portfolios, ensuring timely payments, and maintaining positive relationships with customers. If you thrive in a fast-paced environment and have strong analytical skills, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Manage assigned portfolios by collecting payments and meeting monthly and yearly goals for accounts over 60 days past due.<br>• Record and track all collection activities to streamline follow-ups and assist other accounts receivable team members when necessary.<br>• Prepare accurate and detail-oriented updates for aging reports to support weekly and month-end reporting.<br>• Provide weekly credit hold updates to the Accounts Receivable Manager, ensuring customers are promptly removed from credit holds as appropriate.<br>• Identify challenging accounts and escalate them to the Accounts Receivable Manager for potential placement with external collection agencies, while keeping the sales team informed.<br>• Review and reconcile accounts for write-offs or placement with third-party collection agencies.<br>• Respond to customer emails and handle internal and external Salesforce tickets promptly and efficiently.<br>• Manage mid-size accounts and oversee top customer portfolios.<br>• Perform additional duties as assigned to support the team and improve overall performance.
<p><strong>SQL Database Administrator</strong></p><p>We are seeking an experienced <strong>SQL Database Administrator</strong> to manage our database environments, ensure performance, and maintain high availability. This role is ideal for someone who enjoys working with data systems, optimizing queries, and supporting mission-critical applications.</p><p><strong>Responsibilities</strong></p><ul><li>Install, configure, and maintain Microsoft SQL Server environments</li><li>Monitor database performance, optimize queries, and tune indexes</li><li>Perform backups, restorations, log shipping, and disaster recovery testing</li><li>Configure and support high-availability systems such as AlwaysOn, clustering, or mirroring</li><li>Manage database security including roles, permissions, encryption, and audits</li><li>Troubleshoot database failures, corruption, long-running queries, and performance bottlenecks</li><li>Support developers with schema changes, stored procedures, and data migrations</li><li>Maintain documentation of schemas, configurations, and DR procedures</li><li>Assist in ETL processes and reporting activities</li></ul><p><br></p>
<p>Are you a detail-oriented professional passionate about optimizing financial operations? Join our team as a Collections Analyst and play a key role in ensuring the timely collection of receivables, minimizing risk, and improving cash flow.</p><p><strong>Responsibilities:</strong></p><ul><li>Monitor customer accounts to identify overdue balances and initiate collection activities.</li><li>Communicate with clients via phone, email, and written correspondence to resolve outstanding payments.</li><li>Analyze aging reports, identify trends, and recommend process improvements.</li><li>Collaborate with internal departments to resolve billing discrepancies and escalate issues as needed.</li><li>Maintain accurate records of all communications and collection efforts in compliance with company policies.</li><li>Prepare regular reports for management on collection status and account performance.</li></ul><p>If you are interested, please call victoria at 786.801.5830 or email me your resume at [email protected]</p>
<p><strong>Robert Half is partnering with a professional organization to identify a polished and detail-oriented Bilingual Receptionist who understands that the front desk is the first impression of the business. This role is ideal for someone who is confident communicating in both English and Spanish and takes pride in professionalism, organization, and service excellence.</strong></p><p><br></p><p>What You’ll Do</p><p>As the Bilingual Receptionist, you’ll serve as the face and voice of the organization while supporting smooth daily office operations. Responsibilities may include:</p><ul><li>Greeting visitors, clients, and vendors professionally in <strong>English and Spanish</strong></li><li>Managing a high-volume phone line, routing calls, and taking accurate messages</li><li>Communicating clearly with internal teams and external contacts across both languages</li><li>Coordinating conference room scheduling and meeting logistics</li><li>Handling incoming and outgoing mail, packages, and deliveries</li><li>Maintaining a clean, organized, and professional reception area</li><li>Assisting with data entry, document preparation, and light administrative support</li></ul><p><br></p>
