We are seeking an experienced Manager, Drug Testing to lead the setup, administration, and ongoing support of workplace drug testing programs for new and existing clients. What You’ll Do Manage client implementation, account setup, billing coordination, and training Serve as a key contact for clients, labs, collection sites, and the Medical Review Officer (MRO) Oversee drug testing operations, reporting, and compliance with DOT and workplace testing regulations Ensure timely and accurate processing of test results and client communications Maintain quality assurance processes, audits, and reporting Coordinate client education, orientation, and supervisor/employee training Support provider network management for laboratories and collection sites Assist with financial reporting, reconciliations, budgets, and operational goals

What We’re Looking For Bachelor’s degree in a related field 2–5 years of experience in drug testing, occupational health, toxicology, or related medical environment 2+ years of supervisory or management experience Knowledge of DOT drug and alcohol regulations and workplace testing programs Experience with billing, budgeting, and operational reporting Strong Microsoft Office skills, including Excel, Word, and PowerPoint Experience with drug testing systems such as I3Screen or similar platforms preferred C-SAPA and MRO-A certifications preferred Skills for Success Strong attention to detail and accuracy Excellent communication and organization skills Ability to manage multiple priorities in a fast-paced environment Strong problem-solving and client service skills detail oriented, proactive, and goal-oriented approach

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