<p>We are looking for a skilled Tech Support Lead to oversee IT operations and provide exceptional technical assistance to our team. Based 35 miles northeast of downtown Atlanta and this role requires a proactive individual capable of managing support systems, troubleshooting issues, and ensuring seamless functionality of IT resources. The ideal candidate will excel in customer service, problem-solving, and maintaining high standards of efficiency and communication.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive technical support, ensuring IT systems operate smoothly and meet business requirements.</p><p>• Track and manage service requests and incidents using the Helpdesk system, guaranteeing accuracy and timely resolutions.</p><p>• Diagnose and resolve issues related to applications, hardware, and systems, collaborating with vendors when necessary.</p><p>• Maintain high levels of customer satisfaction by adhering to service level agreements and providing clear, effective communication.</p><p>• Investigate and address system disruptions, enhancing functionality, availability, and performance.</p><p>• Provide user support for company systems, gather requirements for improvements, and drive adoption initiatives through training and communication.</p><p>• Facilitate IT onboarding and offboarding processes, ensuring secure and efficient management of user access and equipment.</p><p>• Develop and maintain knowledge base documentation to standardize processes and solutions.</p><p>• Lead on-site IT service improvement projects, ensuring successful implementation and adherence to company policies.</p><p>• Escalate unresolved technical issues to higher-level teams while following change management protocols.</p>
<p>We are looking for an experienced contracts administrator to join an in-house legal team in Alpharetta. In this role, you will play a key part in validating and managing a high volume of contracts while leveraging advanced tools and AI technologies. </p><p><br></p><p>Responsibilities:</p><p>• Review and validate a large volume of contracts to ensure accuracy and completeness.</p><p>• Extract and verify multiple items from contracts.</p><p>• Organize and save contracts in designated systems for efficient processing.</p><p>• Utilize Microsoft CoPilot to assist with contract review and analysis.</p><p>• Collaborate with commercial directors to maintain consistency and quality in contract management.</p><p>• Ensure contract data is properly structured for final consumption and reporting.</p><p>• Work with tools like Conga Contracts and Microsoft Dynamics to manage contract workflows.</p><p>• Maintain a high level of productivity by processing multiple agreements per hour.</p><p>• Support the team with administrative tasks and system updates related to contract handling.</p><p>• Communicate effectively with stakeholders to resolve issues and provide updates.</p>
<p><strong>Overview</strong></p><p>As a Software Engineer, you’ll play a critical role in designing and developing the products that power our client's business. This is a hands-on role where you’ll build new features, own major initiatives, and directly influence the tools driving industry change.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>• Build & Innovate – Develop new features for existing products while also architecting entirely new product suites and initiatives.</p><p> • Own the Stack – Design, implement, and maintain scalable backend APIs, powering both web and mobile applications.</p><p> • Collaborate & Mentor – Work on a small, high-performing team, contribute to code reviews, and support junior developers in growing their craft.</p><p> • Shape the Future – Leverage modern frameworks and cloud technologies to push the boundaries of what’s possible in insurance tech.</p>
<p><strong>Overview:</strong></p><p>Robert Half’s Technology Practice is building a pipeline of experienced Network Engineers for upcoming contract/contract‑to‑hire roles with clients across Metro Atlanta. If you have hands-on network engineering experience and are open to new opportunities, we want to connect with you.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, implement, and support LAN/WAN networks across multi-site environments</li><li>Configure, maintain, and troubleshoot routers, switches, firewalls, and wireless systems</li><li>Monitor network performance, identify bottlenecks, and optimize throughput</li><li>Manage network security policies, VPNs, and access controls</li><li>Support network upgrades, migrations, and hardware refreshes</li><li>Perform root-cause analysis for network incidents and provide timely resolutions</li><li>Document network configurations, diagrams, and procedures</li><li>Collaborate with security, infrastructure, and application teams on cross-functional projects</li></ul>
<p>Robert Half HR Solutions is currently sourcing for a contract HRIS Manager to support our client based in Atlanta, Georgia. <strong><u>Our client is only considering candidates who have extensive experience utilizing Ellucian Banner HRIS modules</u></strong>. This long-term contract position offers the opportunity to oversee and enhance human resource information systems, ensuring efficient processes and data integrity. The ideal candidate will bring expertise in system implementation, analysis, and management while driving process improvements and supporting HR operations. </p><p><br></p><p>Our client is looking to have someone start in February 2026; the ideal candidate will reside in the state of Georgia, but it is not mandatory. However, experience with Ellucian Banner is a requirement. No candidate without Ellucian Banner will be considered for this opportunity. </p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the administration of Banner HR programs, ensuring smooth processing from onboarding to termination.</p><p>• Analyze HR processes and data, identifying issues and proposing solutions to maintain accuracy and integrity.</p><p>• Lead initiatives to optimize Banner HR technology, including Self-Service Banner and Electronic Personnel Action Forms (EPAFs).</p><p>• Develop and maintain system documentation, online references, and training materials for HR systems.</p><p>• Coordinate updates and modifications to the Banner HR module, collaborating with IT for upgrades, testing, and implementation.</p><p>• Manage user permissions, system personalization, and access settings for HR personnel.</p><p>• Provide daily support to users while serving as a resource for Banner HR module knowledge and participating in committees to maintain data standards.</p><p>• Develop and maintain the Banner Document Management System for HR operations.</p><p>• Assist with implementing and managing an online employee applicant system for HR.</p><p>• Recommend innovative solutions and process improvements, coordinating with leadership for approval and implementation.</p>
